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Lexus of Milwaukee

(2,150 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (414) 375-2098 (414) 375-2098
Used (414) 973-2600 (414) 973-2600
Service (414) 375-4922 (414) 375-4922

Reviews

(2,150 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Milwaukee from DealerRater.

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Ben was amazing to work with — honest, respectful, and

Ben was amazing to work with — honest, respectful, and very professional. He made the whole car buying process smooth and stress-free. Highly recommend!”

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Samar, we're happy you found our staff to be so supportive during your experience here at Lexus of Milwaukee. Thanks for the recommendation, and have an amazing day!

Ben was extremely informative, respectful and patient

Ben was extremely informative, respectful and patient with all of our questions. He offered for us to reach out with questions at anytime.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Milwaukee. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

They don’t instill trust.

They don’t instill trust. They’ll show the price of the car on the vehicle and let you test drive it but when it comes time to buy they’ll tell you it has add ons that you’ll need to pay extra for. I found 4 iterations of the final documents with errors. Check your paperwork because they have no quality control or extra set of eyes reviewing final documentation. Be ready to have to negotiate everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Steve, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (414) 228-9000 when you have a chance. Thank you, and we look forward to hearing from you.

I had an amazing experience working with Whitney from the

I had an amazing experience working with Whitney from the beginning, she was incredibly attentive, patient, and genuinely committed to helping me find the perfect car. She stayed in constant communication, listened to what I wanted, and didn’t stop until she found exactly what I loved. What truly stood out was her willingness to go above and beyond even sacrificing an entire day to work at a different branch just to make sure I got the vehicle I wanted. That level of dedication is rare and speaks volumes about her professionalism and passion for her job. I couldn’t be happier with the service she provided. If you’re looking for someone who truly cares about your satisfaction, she’s the one to ask for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad to hear you found Whitney to be so informative and helpful. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Vlad and the dealership took exceptional care of me

Vlad and the dealership took exceptional care of me throughout the entire transaction. It was smooth and seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad to hear you found Vlad to be so informative and helpful. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very happy with everything and so far the SUV is so

Very happy with everything and so far the SUV is so sweet. Thanks a million Steve

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Ian is a very special, patient young man with many

Ian is a very special, patient young man with many admirable skills! Thank you so much for helping me with my new Lexus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad to hear our staff took such great care of you. We hope we can continue to be of service to you down the road!

Nick was awesome.

Nick was awesome. Very professional and made sure the deal got done went above and beyond. He has my business from here on out with all my vehicle purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad to hear our staff took such great care of you. We hope we can continue to be of service to you down the road!

He is very knowledgeable and helpful person,this is my

He is very knowledgeable and helpful person,this is my 5th vehicle that I leased from lexus and working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Cyrus, thanks for your great review, and for giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The service was great i loved the experience i gad with

The service was great i loved the experience i gad with dealing and purchasing a vehicle from lexus Milwaukee

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!