Dastrup Auto Inc.

AVOID. FRAUDULENT. Worst. Ever. COMPLETELY UNPROFESSIONAL OWNERS. Like Steph below, I bought a car from Dastrup and it had multiple problems ... all of which they concealed. I have a copy of the 'online listing' as well as all my text messages to prove so. Dastrup 'promised' that there was a full inspection ... but clearly lied. I had to make the 40 mile trip to the dealership a week later to argue with one of the greedy owners that they should 100% fix what they knew was wrong with the car. Hopefully they will fix what's wrong; we'll see. I have serious doubts and 0% trust in these shady owners. The fact that these thieving owners offer to take the commission away from the nice salesperson is a true reflection of how dishonest, uncaring, out-of-touch and narcissistic the owners truly are. Unprofessional Item #1: The car had 1/4 of a tank of gas = Ridiculous. Cost to Fix: $59 Unprofessional Item #2: The car was not clean; coffee stains on carpet and many, many other interior stains = Lame. Cost to Fix: $100 Unprofessional Item #3: They only provided 1 key = Insane. The car has an electric key. Cannot start it without a specialized key = Unacceptable. They have refused to reimburse me. Cost to Fix: $424 Broken: Door Actuator Cost to Fix: $180 Broken: Washer Fluid Sprayer Cost to Fix: $90

Awful experience. I reached out for photos (since there was zero listed)...still have not seen photos! Just a typical "come on in", I told him let's start with photos since I am out of state. Nada follow up.

At the time I was in touch with them they had a lot of nice trucks in stock and prices and inventory was very good nice too talk with answering questions that I had Thank you Michael

Super easy process to buy a vehicle from miles away. Would shop from again, Riley was great to work with!

easy to work with sent additional photos very prompt communication would do business with them again

We love our new Jeep! The price was in our budget and fair. There was some small green fuzzy stuff wedged in the bumper with the end flaring out a little. Supposedly a clean title. No problems so far, just tiny superficial imperfections. Overall we had a good experience. The workers were very kind and patient answering all of our many questions, and they were not pushy at all.

This is the best dealer!! Very easy to buy a car! They help you and they are very fast!! Good cars good condition! Very friendly

Great experience. We told Tyler what make, model, and budget we were looking for. he stayed in contact until he found what were looking for. In and out in no time.

Tip top service. I purchased a 2013 Tacoma from these guys years ago, and they are still responsive and helpful with any questions I have. Will shop here again.

If you’re thinking about buying a car from Dastrup Atuo, don’t. There were four problems going on with my vehicle that Dastrup did not tell me about. I bought a Jeep from them and a week later noticed there had been oil leaking. We took a look at it and there was so much oil spill built up on the under lids of the jeep. My boyfriend had called their dealership to talk to them about it and they said the owner would give us a call. The owner called my boyfriend and in his frustration, he hung up on the owner because of the fact that this was happening a week after we bought the jeep was ridiculous and it was clear that this leak had been going on for awhile. Before the owner called me I had left a bad review on cars.com that said it would take a few days to post, this was on a Saturday. The owner then called me and said he would be willing to come pick up me jeep and take it to their mechanic to look at the leak, no charge to me. While I appreciated his offer to help, he then went on telling me how “that’s how life is sometimes there’s no way I could’ve predicted this happening.” He then told me that they have three different places inspect their vehicles before they sell them. He made no effort to understand our anger and frustration about the matter and was deflecting the blame by saying “that’s how life is sometimes” and “cars are unpredictable”. I agreed to have him come pick up the jeep that Monday. Monday morning rolled around and I got an email that my review had posted. I was messaging a representative on their online chat about get my review removed since they have offered to help me out. They told me I needed to send an email requesting to have the review taken down. While I was typing up the email I got a text from the owner of Dastrup “You’re on your own” with a screenshot of my bad review. While I was typing my reply explains to him that I had posted my review before he called and that I was in the process of having the review taken down, he continued to text me saying that I was trashing his name and trying to ruin his income. He did not hear me out at all and was completely rude and unprofessional telling me that “when you grow up you’ll realize how life works if you have a reasonable conscience”. I was near tears at work reading his texts to me and ended up blocking his number. He had also been texting my boyfriend saying “good luck with your girlfriend’s car” and telling him that he needed to grow up and learn to control his anger. I had my car taken to a Jeep dealership to get fixed and they called me and told me that there was actually two leaks and that the warranty I had purchased denied to pay because one part wasn’t under warranty and the other part was denied because “the leak was happening before you bought the vehicle so the dealership should have caught it. Since it’s a previous issue they won’t cover it.” They then gave me a list of things wrong with my jeep that included the two leaks which were from an axil boot tear, and from my oil coolant filter. The list ALSO stated that I have an engine mount that has failed and my PTU was making noises from the rear drivers shaft (or shift) and is damaged. They explained to me that if my PTU goes out, my whole jeep will die. I had my jeep for ONE WEEK when they told me all of this was happening. Dastrup totally scammed me and failed to tell me about any of this information. They had some work done on it before they put it for sale by one of the mechanics who had fixed some other things. This and the fact that they had “three different places inspect the vehicle” proved that they knew about these four issues and didn’t say a word to me about it. And on top of all of that, they were very rude and unprofessional. Terrible customer service. Don’t ever buy from them unless you want to be scammed and treated terribly.