Reviews
They never responded back to me about my request.
They never responded back to me about my request. I wanted to know about the car and a trade in.
They never responded back to me about my request.
They never responded back to me about my request. I wanted to know about the car and a trade in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I requested information on a 2002 Lincoln Blackwood that
I requested information on a 2002 Lincoln Blackwood that they had advertised and I was ready to purchase they failed to respond. I would guess they choose not to sell the car.
I requested information on a 2002 Lincoln Blackwood that
I requested information on a 2002 Lincoln Blackwood that they had advertised and I was ready to purchase they failed to respond. I would guess they choose not to sell the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I recently purchased a pre-owned Jeep Wrangler from DMV
I recently purchased a pre-owned Jeep Wrangler from DMV Auto Group, and I couldn’t be happier with the experience. From start to finish, the team was professional, knowledgeable, and genuinely helpful. They made the entire process smooth and stress-free—no pressure, no gimmicks. The Jeep was exactly as advertised—clean, well-maintained, and priced fairly. They were transparent about the vehicle’s history and provided all the information I needed to feel confident in my purchase. I appreciated how patient they were in answering my questions and giving me time to inspect and test-drive the vehicle thoroughly. What really stood out was the level of customer service. Everyone I interacted with was friendly and courteous, making me feel like a valued customer rather than just another sale. I would absolutely recommend DMV Auto Group to anyone looking for a quality used vehicle, and I’d gladly return for future purchases. Thanks again to the team for making my Jeep-buying experience a great one!
I recently purchased a pre-owned Jeep Wrangler from DMV
I recently purchased a pre-owned Jeep Wrangler from DMV Auto Group, and I couldn’t be happier with the experience. From start to finish, the team was professional, knowledgeable, and genuinely helpful. They made the entire process smooth and stress-free—no pressure, no gimmicks. The Jeep was exactly as advertised—clean, well-maintained, and priced fairly. They were transparent about the vehicle’s history and provided all the information I needed to feel confident in my purchase. I appreciated how patient they were in answering my questions and giving me time to inspect and test-drive the vehicle thoroughly. What really stood out was the level of customer service. Everyone I interacted with was friendly and courteous, making me feel like a valued customer rather than just another sale. I would absolutely recommend DMV Auto Group to anyone looking for a quality used vehicle, and I’d gladly return for future purchases. Thanks again to the team for making my Jeep-buying experience a great one!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased an older 6-speed BMW, well-cared for by it's
I purchased an older 6-speed BMW, well-cared for by it's previous owner (a BMW fanatic) from DMV and I couldn't be happier with my car. I am a car person and I would definitely do business with these guys again.
I purchased an older 6-speed BMW, well-cared for by it's
I purchased an older 6-speed BMW, well-cared for by it's previous owner (a BMW fanatic) from DMV and I couldn't be happier with my car. I am a car person and I would definitely do business with these guys again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The sales experience and staff were great until after
The sales experience and staff were great until after the sale was completed. On the way home with the vehicle I noted an issue with the shifter boot and it needed repair, I also had noted during my test drive a crack in the windshield that I brought up the crack and they said they would take care of it. So I realized on my way home that the windshield was still cracked and I phoned Rashid and left a message, I heard back 3 days later and he said he would get back to me and then 2 days later he told me nothing he could do, I also mentioned that he had told me the Jeep had Bluetooth Connectivity and when I attempted to connect learned that it does not have Bluetooth Connectivity and checked the VIN and its not an available option even though it has a phone button on the radio. Again Rashid said nothing he could do. So word tot he wise don't leave with the car until you have noted everything and agreed in writing on the repairs because they do not keep there word or even try to resolve the issue in a mutually agreeable way.
The sales experience and staff were great until after
The sales experience and staff were great until after the sale was completed. On the way home with the vehicle I noted an issue with the shifter boot and it needed repair, I also had noted during my test drive a crack in the windshield that I brought up the crack and they said they would take care of it. So I realized on my way home that the windshield was still cracked and I phoned Rashid and left a message, I heard back 3 days later and he said he would get back to me and then 2 days later he told me nothing he could do, I also mentioned that he had told me the Jeep had Bluetooth Connectivity and when I attempted to connect learned that it does not have Bluetooth Connectivity and checked the VIN and its not an available option even though it has a phone button on the radio. Again Rashid said nothing he could do. So word tot he wise don't leave with the car until you have noted everything and agreed in writing on the repairs because they do not keep there word or even try to resolve the issue in a mutually agreeable way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
On Saturday, Decemeber 7, 2024 I met Sam from DMV Auto
On Saturday, Decemeber 7, 2024 I met Sam from DMV Auto Group. I found a Range Rover Sport at the dealership. I completed the deal and was informed about the extra incentives that was given by Sam. I was highly impressed with the vehicle and on top of that, the vehicle passed the Maryland inspection on the first try. I would highly recommend this dealership to anyone who wants a great used vehicle.
On Saturday, Decemeber 7, 2024 I met Sam from DMV Auto
On Saturday, Decemeber 7, 2024 I met Sam from DMV Auto Group. I found a Range Rover Sport at the dealership. I completed the deal and was informed about the extra incentives that was given by Sam. I was highly impressed with the vehicle and on top of that, the vehicle passed the Maryland inspection on the first try. I would highly recommend this dealership to anyone who wants a great used vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I can’t say enough good things about this dealership.
I can’t say enough good things about this dealership. I purchased a used car from them. My sales person was Rashid. His reactivity was refreshing from a dealership. I can highly recommend them. I thought the price of my car was extremely competitive. I would have no hesitation in buying from them in the future.
I can’t say enough good things about this dealership.
I can’t say enough good things about this dealership. I purchased a used car from them. My sales person was Rashid. His reactivity was refreshing from a dealership. I can highly recommend them. I thought the price of my car was extremely competitive. I would have no hesitation in buying from them in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sold the car we had agreed on—without even a call or a
Sold the car we had agreed on—without even a call or a text—while I was getting the check from bank.
Sold the car we had agreed on—without even a call or a
Sold the car we had agreed on—without even a call or a text—while I was getting the check from bank.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I was very well pleased with my exposure to DMV.
I was very well pleased with my exposure to DMV. Their response was both prompt and professional. It was nice to get useful information without being pressed.
I was very well pleased with my exposure to DMV.
I was very well pleased with my exposure to DMV. Their response was both prompt and professional. It was nice to get useful information without being pressed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very satisfied with DMV
Fouad was very friendly through the entire process. Would be comfortable working with him again. His transparency and great attitude made the process a pleasant experience. Easy process with great customer service! Would definitely come back again. Thank you Fouad for your time and patience solving and answering all my questions and requirements! --------------------------------------------------------- Fouad fue muy amable durante todo el proceso. Me sentiría cómodo trabajando con él nuevamente. Su transparencia y gran actitud hicieron del proceso una grata experiencia. ¡Proceso fácil con excelente servicio al cliente! Definitivamente regresaría otra vez. ¡Gracias Fouad por tu tiempo y paciencia resolviendo y respondiendo todas mis preguntas y requerimientos!
Very satisfied with DMV
Fouad was very friendly through the entire process. Would be comfortable working with him again. His transparency and great attitude made the process a pleasant experience. Easy process with great customer service! Would definitely come back again. Thank you Fouad for your time and patience solving and answering all my questions and requirements! --------------------------------------------------------- Fouad fue muy amable durante todo el proceso. Me sentiría cómodo trabajando con él nuevamente. Su transparencia y gran actitud hicieron del proceso una grata experiencia. ¡Proceso fácil con excelente servicio al cliente! Definitivamente regresaría otra vez. ¡Gracias Fouad por tu tiempo y paciencia resolviendo y respondiendo todas mis preguntas y requerimientos!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
