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Grimsby Chrysler Dodge Jeep

(387 reviews)
2021 consumer dealer award
View 5 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(387 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grimsby Chrysler Dodge Jeep from DealerRater.

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Everyone I talked with was very friendly and...

Everyone I talked with was very friendly and knowledgeable. They were able to answer all my questions and made buying my new truck a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding customer service. Very friendly and...

Outstanding customer service. Very friendly and knowledgeable. Have purchased two vehicles here (Jeep & Ram). Will definitely be buying here again. Thank you to everyone involved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I do have to say, today I went in to purchase and install...

I do have to say, today I went in to purchase and install my snow tires and I was treated with such hospitality and kindness from Shane that it made my morning. He even made me a coffee! The covid situation has put a damper on many of us and with our moods and this sure lifted mine!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Thought maybe I could get that seal covered under...

Thought maybe I could get that seal covered under warranty Hard to tell who who with the masks on.oil changes should be at Longer intervals maybe 100000 kl

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Service is too notch the team service advisor very...

Service is too notch the team service advisor very accommodating and not pushy will listen and most importantly usually when I take vehicle to dealership never have had any surprises Most important is that my wife feels the same we have only taken our vehicle here On the downside I wish they had a body shop!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great experience, we were there to test drive a vehicle...

Great experience, we were there to test drive a vehicle that was advertised. We talked to Nathan he gave us the low down and we bought the vehicle. Nathan and Mo were both friendly excellent to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Your service dept is friendly and do their best,...

Your service dept is friendly and do their best, specially Carla but your sales dept. needs help. Kudos for the handicap parking in the service entrance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Purchased our second truck from Mike, Excellent service...

Purchased our second truck from Mike, Excellent service & very knowledgeable. Would recommend him to family & friends Pleasure doing business with him Five stars for Mike

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Sales and Service... Grimsby Chrysler...

Great Sales and Service... Grimsby Chrysler Delivers!!! James, Mike and Mo went the extra mile to ensure that I got the Ram I wanted with the colour, options and details I desired...Thanks guys! Earlier this spring when I had an issue with my old Ram, Shane in service didn't let me down, he hooked me with a loaner, and got me back on the road quickly. Thanks Shane! Grimsby Chrysler is my first and only choice for sales and service. Always polite, super friendly, clean, and always willing to help even in these troubling times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly staff. Shane went out of his way to make sure l...

Friendly staff. Shane went out of his way to make sure l had a car to use while mine was being fixed. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.