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Grimsby Chrysler Dodge Jeep

(387 reviews)
2021 consumer dealer award
View 5 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(387 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grimsby Chrysler Dodge Jeep from DealerRater.

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My wife and I were looking for a newer used vehical to...

My wife and I were looking for a newer used vehical to replace our old one. We saw a few we liked at the Grimsby dealership. Dan Cowan was very helpful first over the phone answering questions we had and then setting up a test drive for the vehical we were interested in. He then helped us throughout the entire purchasing process going above and beyond making sure we were happy with our purchase. A very pleasant experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I found my my Jeep on auto trader Luckky me I found best...

I found my my Jeep on auto trader Luckky me I found best deal on best dealership in GTA. Very clean & friendly environment . Honesty is the best policy Thanks to James very honest man (good things happens without plans ) 😃

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I have been a client for nearly twenty five years, and...

I have been a client for nearly twenty five years, and have purchased four vehicles from this dealership. Fair prices, great service, friendly staff. Couldn't ask for more!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Rachel was very friendly, knowledgable and helpful! I...

Rachel was very friendly, knowledgable and helpful! I would definitely recommend anyone request to sit down with her when finalizing your deal! Thanks for all your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very friendly and helpful! Answered all the questions I...

Very friendly and helpful! Answered all the questions I had about test driving the vehicle I was thinking about purchasing. Would definitely recommend grimsby Chrysler to everyone looking for a new truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Maryanne and Rachel were very professional and friendly...

Maryanne and Rachel were very professional and friendly and made me feel comfortable with my purchase. I would recommend them to anyone. Im very happy with my truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

People make you comfortable

The car purchase (a Jeep Grand Cherokee X) experience was comfortable, which is not typical in my experience. As well this dealer offered me better pricing than the dealer who I had been a client of for 20 years. I would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

purchase on july 10, after .8kms 4 of 6 wheel nuts came...

purchase on july 10, after .8kms 4 of 6 wheel nuts came off. Poor job by mechanic who did safety, lots of damage. Got vehicle back july 28. Will not recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Grimsby Chrysler worked hard to obtain a Jeep I wanted...

Grimsby Chrysler worked hard to obtain a Jeep I wanted from another dealership, and was communicative and helpful throughout the sales process. They did a great job on a tight timeline. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Thanks so much Patty for your hard work and putting...

Thanks so much Patty for your hard work and putting together an incredible deal on a new 2019 Ram Diesel. I highly recommend Patty for sales, and this dealer for purchasing a vehicle. If your shopping for a place to get a vehicle stop here and let the team take care of all your needs....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.