Precision Hyundai

I have been a customer since 2008 and have two Hyundai vehicles. I have always taken both vehicles in for maintenance and always been treated fairly. This dealership has good people working for them.

Excellent service rep Results of testing came in good time. Finished very quickly . A very good experience.

They have some really good people working there! But with all places, they have some that are not as cool.

Terrible customer service. First time Hyundai owner- booked an appointment for a level 1 service. Took over 2 hours and they claimed I chose level 3 service which is wrong. Charged me over $400 more than level 1. Was supposed to get a free car wash but never did. Be warned - this place will do work you don’t need.

All the staff we dealt with were great. The receptionist was friendly and got us a salesperson quickly. Andy was the salesperson. He was knowledgeable and pleasant but not pushy. We dealt with Paige for finance and she was also great - very patient and capable of explaining everything. I’d recommend this crew to anyone looking for a new vehicle

We had a frustrating and confusing experience. This is the second Hyundai dealership we've visited, trying to negotiate a trade-in and purchase an Ioniq 6. I believe the first dealership left notes about our inquiry after we declined their shady offers. It’s our right to find an intelligent and reasonably honest salesperson. However, I think they were notified, and we were dismissed with the excuse that a 46k KM car, in excellent shape, has mechanical issues and the engine light is on. I will report Nadia, the salesperson because that was a lie (no engine light or weird noises) and we spent money checking our car. The scare they gave us should be dealt with, as I paid 400 CAD to inspect the car based on their "expert" advice. We went with Ford, which seems to be more transparent and genuinely interested in selling cars.

Excellent service from start to finish. Work done solved my immediate concerns in timely fashion.

Service advisor not very friendly. Rest of staff pleasant and knowledgeable for the most part.

I have always had amazing customer service from Precision Hyundai since I purchased my Santa Fe from them in 2013.

Excellent service, friendly people. Met all my needs, spent quality time to explain everything. Thanks