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Precision Hyundai

(718 reviews)
2023 state dealer award
View 12 awards
2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(718 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Precision Hyundai from DealerRater.

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Brought first Hyundai for an OOP inspection for an

Brought first Hyundai for an OOP inspection for an appointment on a Friday at 10:00 am. Needed to register the vehicle for the weekend. It was not ready until 4:00 pm! It was a 2021 with 28454 km that had been inspected 10-days prior by another Hyundai dealership in Ontario! I brought it to Hyundai as I believed they would be most efficient. Given the condition and the 2000-km I drove it 3-days prior, I knew there was nothing wrong with it. While waiting a searched for price estimates of OOP inspection in Calgary, ranging from $125 to $190 so I would have an idea on the cost. I was FLOORED when handed the bill for $279.94 pre-GST, with $30 in shop supplies! Although this is the closest dealership to me, I do my own work but use OEM parts. I will NEVER set foot in this establishment again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Great communication, excellent service.

Great communication, excellent service. Our interaction was with the service department. Our service representative was excellent!!! She kept us updated and informed. Explained everything thoroughly and we were able to choose what needed to be done now and what could wait. With all the information, we made decisions based on what would work best for us. Thank you for great service!! PS- this was the only way I could get into the survey- please be sure it gets to the service department!!! Thannks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was excellent in every aspect, sales men were

Service was excellent in every aspect, sales men were able to answer all our questions about the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mikaella, the sales associate, provided an exceptional

Mikaella, the sales associate, provided an exceptional experience from start to finish. Her positive and professional demeanor immediately put me at ease, and her deep product knowledge allowed her to guide me through the options with clarity and transparency. Mikaella's unwavering commitment to customer satisfaction was truly impressive. Her patience, and genuine desire to help made the entire process seamless and enjoyable. Mikaella's exceptional communication skills and ability to listen actively were key factors in my overall experience. She addressed all of my questions and concerns with clarity, never making me feel rushed or dismissed. I would highly recommend Mikaella to anyone in the market for a new or used vehicle. Her professionalism, expertise, and customer-centric approach are truly commendable. ⭐️⭐️⭐️⭐️⭐️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service is always excellent.

Service is always excellent. Had winter tires put on a few weeks ago and was reminded it was also time for oil change. Did that yesterday and it was so fast I was stunned. My second car with Precision and I’ve always been impressed with both sales and service. Superb!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Everyone is very helpful and communication is very good.

Everyone is very helpful and communication is very good. Service work is done in timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always punctual and it's great to have a ride

Always punctual and it's great to have a ride home It's easy to book online

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Andrea Alkerton (sales) was my initial point of contact

Andrea Alkerton (sales) was my initial point of contact at Precision Hyundai and she was fantastic throughout. I had some specific requirements (only semi-related to the vehicle purchase itself) and the entire team was very helpful and accommodating. I did check out 2 other Hyundai dealers in the city... one seemed okay and the other gave me a serious case of the "ick". Precision felt like the best choice. I had some initial dealing with Jack Ng (Parts) - he was great. I haven't had any dealings with the service department yet - hopefully they are as good as everyone else I dealt with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The people that work here go over and above and beyond to

The people that work here go over and above and beyond to help all their customers. I appreciate them very much.!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They have always been helpful and professional.

They have always been helpful and professional. I have been using them since we purchased our 2015 Santa Fe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.