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Precision Hyundai

(718 reviews)
2023 state dealer award
View 12 awards
2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(718 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Precision Hyundai from DealerRater.

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Fantastic, prompt service as always!Big thanks to Jackie...

Fantastic, prompt service as always! Big thanks to Jackie and Terry in Service who assisted in the repair. I loved the new 2021 Elantra loaner vehicle. Impressive!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The employees of the dealership are extremely competent...

The employees of the dealership are extremely competent and friendly. It's refreshing and very encouraging to turn with any questions e.g. to Jared, He is patient and extremely helpful! It is marvelous to have such a great team of people at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jacky the service advisor was a pleasure to work with....

Jacky the service advisor was a pleasure to work with. Went above & beyond & coordinated taxi ride home & back for me as shuttle had day off.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Overall Poor customer service. They don't provide high...

Overall Poor customer service. They don't provide high quality customer service. An indifference to the needs of customers. Buy a car in winter season but no winter tires, no rubber floor mats.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This is the best dealership for me. If I will buy my next...

This is the best dealership for me. If I will buy my next vehicle it would be from precision Hyundai because they take good care of their customers. Customer service is excellent and the staff are nice and very helpful. I was once had a problem with my steering and brought it to Hyundai gallery, and the service advisor Melissa mentioned about a diagnosis fee of $1++.00 knowing that my vehicle is under warranty she pushes me to have it checked with the guarantee that she will waive the diagnosis fee when they find out what’s wrong with the steering assembly. So after doing some road tests they confirmed that there was really a clunking noise under the steering column. Here comes the disappointing part now, Melissa the service advisor was telling me that she will pass the issue to Hyundai Canada and charging me $100plus for the diagnostic fee but after almost 2 years she never get back to me. So I decided to get help from precision Hyundai and they were so very generous to address my concerns. They diagnosed my vehicle and there was like a $60+ diagnostic fee but waived right away and ordered for the parts needed in my vehicle. Jackie set me up for a follow up appointment to have the parts installed. everything was done smoothly free of charge since my vehicle is under warranty. By the way this is not only the first time that precision Hyundai rendered help to me, it’s my 3rd great experience with them. Amazing Hyundai dealership, I will have all my maintenance services performed by them and get all the parts That I will be needing from them in the future. I may also get another vehicle from them if I needed to . Thanks precision Hyundai

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a couple of issues regarding my new 2021 Elantra....

I had a couple of issues regarding my new 2021 Elantra. Those issues were addressed to my satisfaction. The service advisor showed me a few features that I was not sure as to how they worked. I’ve been dealing with Precision Hyundai since 2008 when I owned my 2008 Accent. I’m very pleased with the services provided to me! Thank you for your interest in my opinion! Sandra Wilson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sales and service departments are second to none. Great...

Sales and service departments are second to none. Great staff. Always informative and helpful. Sales staff is no pressure. Service department always informs before beginning work and helps layout a road map for completing all maintenance items

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

After my current car was totaled, Very stressed about...

After my current car was totaled, Very stressed about looking for replacement vehicle.Found a vehicle on their website. Phoned and made an appointment with Billy. Made me feel very comfortable answered all my questions. Paige and Omar used their expertise to make the purchase as painless and stress free as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a frustrating issue with my vehicle but Hundai...

I had a frustrating issue with my vehicle but Hundai tried their best to fix the issue and keep it under warranty . Overall I am happy with the customer service I was given and would recommend them . Jared in Service was super friendly and had great communication! Never was left hanging and the phones were always answered within 2 rings .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I recently purchased a used Toyota from Precision Hyundai...

I recently purchased a used Toyota from Precision Hyundai and the sales and finance service were excellent. I would highly recommend Precision Hyundai to anyone looking for a vehicle. They are not pushy or cold like many other dealerships, they seem to be genuinely interested in helping you find the right car. Even our 9 year old said "I like Precision Hyundai, they are so nice". In our experience this is the best Dealership in Calgary!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.