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Precision Hyundai

(718 reviews)
2023 state dealer award
View 12 awards
2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(718 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Precision Hyundai from DealerRater.

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Service and sales

From sales to service precision are first class. From the minute you walk in for sales or service they treat you as not only a customer but a valued client whose time matters I've been dealing with precision Hyundai since 2007 and have never had a bad experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Hi Tucson2007 Thanks for the compliment and the 5 star review. Both are greatly appreciated, as much as we appreciate you as a valued member of our Precision Family; Thanks again, Dusty ONeill Senior Product Advisor

Dont go for a oil change

Been to this centre foe oil change. Clearly specified that I jeeded oil change only. Well afterwards found out bill wasfor more than $150 because they added adhesive oil and filter and other stuff as part of a package which I was not aware of. Well ofcourse not going there anymore and wont recommend to anybody.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.
Dealer response

Hi Sam I appreciate you taking the time to complete this review but your rating concerns me and I would like to address any concerns you may have. Would it be possible for you to call me directly at the dealership to discuss your concerns. Sincerely Sean Robinson Service Manager

Exceptional Service!

Exceptional Service!!! I called Robert to talk about trading in my vehicle and immediately he sat down with me and told me what my options were. I saw the Tucson when I entered the building and liked it then when I saw Robert he asked if the liked it and I told him that I did so we test drove one and I loved it, when I left the dealership I felt really happy. Robert is just magnificent, he took his time to show me all the features that came with the vehicle and how to operate them as well as connecting my phone to the Tucson, he also kept in contact like a true friend from the very first time we sat down to the very moment I got home with my new Tucson and I'm just loving it. A special thanks to Robert, Ed, and Terrrilyn for helping make this all possible for me and I would recommend any to see them when looking for a new vehicle...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi blackbeauty I am so pleased you are enjoying your new Tucson. The appreciation we felt in trusting our dealership was overwhelming and much appreciated. Thank you for providing your trust in us. Sincerely Robert Koonin Senior Product Advisor

Highly Recommended

After going to several dealers this was by far the best experience. Karim worked with me to get me the best possible deal. Very friendly, efficient and honest. I would highly recommend going there for all your car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello AMAcuri Thank you for your 5 star review. It is certainly a pleasure working with you in finding the right vehicle. Your comments are much appreciated Karim Sunderji Product Advisor

Sales

Great customer service from Billy! Billy is a fair and honest salesman. Kept in communication with myself when buying my vehicle. Great sense of humour.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Helen123 Thanks for the genuine comments on your review of our service. It was a pleasure to assist you in finding the right vehicle. An enjoyable experience. Warm Regards Billy Sakkalis Pre-Owned Product Advisor

3rd New Santa Fe

My Husband and I were looking at a New AWD to buy and test drove a few different makes and models. We sent a email off to Precision Hyundai in Calgary and Robert Koonin answered our email right away and we met with him the next day. We like the Santa Fe and Robert was very good about listening to what our needs were and we had a deal when we left. When we picked up our new Santa Fe, Robert spent a lot of time with us walking us through the highlights of the Santa Fe and making sure I was comfortable. He made us feel very confident with our new purchase. I would recommend seeing Robert at Precision Hyundai in Calgary, Alberta if you're looking for a new Hyundai!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Eligible Employee Thank you for taking the time to post your 5 star rating and your generous comments. I enjoyed working with you and making sure you found the right Santa Fe. Sincerely Robert Koonin Senior Product Advisor

Excellent staffs

Thank you so much Mr.Karim for making the process so easy and quick and I thank gentlemen in the finance office(sorry don't remember name) you guys were amazing!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi PnB Thanks for taking the time to let us know about your recent experience. I am pleased you enjoyed the purchasing experience and look forward to serving you in the future. Warmest Regards Karim Sunderji Product Speccialist

Great first experience

Helped me out on picking my first brand new car and they also helped try to bring my insurance down which was amazing and thoughtful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Chaserp We strive to work with all aspects of purchasing an automobile with our customers. I am pleased we were able to assist you in meeting your financial needs, as well. Please do drop in for a cup of coffee next time you are in having your vehicle serviced. Cheers Robert Koonin Senior Product Advisor

Returned to buy a 2017 Tucson SE AWD

My daughter was in an accident and needed to get a new vehicle an employee at her job recommended precision Hyundai and Dusty O’Neill. I was so impressed with the Service and Dusty’s sales approach that 11 months later I returned to buy myself a new Tucson SE AWD 2017. Thanks Dusty I love my new vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Andres Chiesa111 Thanks for taking the time to let us know about your purchase experience. It was a pleasure to serve you. Please feel free to stop by and say Hello to me when you come in for your next visit Warmest Regards Dusty ONeill Senior Product Advisor

Amazing customer service!

We walked in thinking about changing our vehicle for our growing family and were greeted by Robert with open arms. He was knowledgeable about the Santa Fe and answered all questions and made us feel right at home. We got a great deal and received excellent customer service from everyone we came into contact with. Thanks again Robert for everything and getting us started in the next chapter of our lives.Go see Robert, he will treat you like a queen.....cheers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Girltruck101 It was a pleasure to assist you and your family in selecting your new Santa Fe. Thank you for your kind comments and a 5 star review. Sincerely Robert Koonin Senior Product Advisor