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Precision Hyundai

(718 reviews)
2023 state dealer award
View 12 awards
2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(718 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Precision Hyundai from DealerRater.

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If you own a Hyundai, service it here

Precision gets a 5 star review from me because they actually provided some service with my car service. From start to finish my service advisor was in contact with me. They had my vehicle in and out in a few hours, where as previous dealerships I’ve been asked me to leave it for the day, and then would never call me when it was ready to pick up. These guys provide a complimentary wash and inside wipe down, but don’t undercut that at all. The inside of my vehicle is immaculate. This is the best quality “wipe down” I’ve ever seen. They even left a little card on my dash thanking me for my business. Thoroughly impressed. The other Hyundai’s in the city could learn a thing for ten from Precision. I’ve found my Santa Fe’s new home!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Reviewstuff Thanks for the 5 star review and glowing recommendation. We strive to assist our clients and exceed their needs. We look forward to a long and trusting relationship. Thank you again, Sean Robinson Service Manager.

Buying a car

I was in the market for a new car and had been shopping for a few months at many different dealerships when a friend of mine suggested looking at a Hyundai Genesis as he had heard good reviews about the product. When we arrived at Precision Hyundai, I was approached by Robert Koonan and within a few minutes I was shown a used Genesis. We went for a test drive in the car and during the entire time, Robert was very good about explaining the various attributes about the car. I felt comfortable dealing with Robert and he treated me with respect and sincerity. I left and came back the next day to purchase the vehicle and once again, Robert Koonan took care of me and I am now a happy Genesis owner! Gita Varma

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Gita It was a true pleasure to be of assistance to you. I am pleased you are happy with your purchase and invite you to drop in for a cup of tea or coffee next time you are in for service. Cheers Robert Koonin Senior Product Advisor

Great buying experience

My wife and I were amazed at the way we were treated as a valued customer. We weren’t pressured or pushed toward making a deal “right now.” Here are some other reasons we choose a Sante Fe. We loved the design, the many standard features and the warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Marsh Thank you for your candid evaluation. Here at Precision Hyundai we believe in transparency and open, frank discussions. From there, you can make an informed, intelligent decision. Thank you again. Dusty O'Neill Senior Product Advisor

Very pleased with Robert Koonin

We attended Precision to browse Genesis Sedans. We were approached by Robert Koonin who showed us a 2015 Genesis Sedan. Robert impressed me with his thorough knowledge of the vehicle and full explanation of electronics , and features. In the end, Roberts personality was welcomed in an industry with a reputation for slimy vehicles sales people. Aside from finding a vehicle that was of great value, it was because of Robert that my friend ended up writing an offer , Thanks Robert for your time, we enjoyed meeting you , and wouldn't hesitate to refer anyone to you looking for a new or used vehicle. Sean

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello O & G Guy Thank you for taking the time to express your opinion about your experience here at Precision Hyundai and with me, personally. It was greatly appreciated. Robert Koonin Senior Product Advisor

Excellent customer service and friendly people

This the customer service I was looking for and their pre owned vehicles are very Clean and excellent and mint condition They are honest people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Araya78 Thank you for your kind comments. They are greatly appreciated. We enjoyed meeting with you and assisting with your purchase of a vehicle. Chris Grace Assistant Pre-Owned Manager

Car buying made easy!

Our sales person, Dusty O'Neill impressed us with his low pressure style of selling. We appreciated his understanding of our needs and desires in a new vehicle. He really helped us choose the vehicle which best fit our needs and budget. Dusty was everything we had been told he'd be. A great salesperson who could be trusted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Eyes It was a pleasure to serve you. My mission is to assist you in making an informed, intelligent decision and you can only do that if I provide you with all the information you require in order to move forward with your decision. Thank you for making the Precision Decision. Dusty O"Neill Senior Product Advisor.

Santa Fe repair

Greg did a great job getting my vehicle in to repair after breaking down and getting towed in.New starter and battery and good for another 185000 Kim’s! Communication was excellent keeping me informed as to what was happening.Will definitely keep this dealership in mind when purchasing my next one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Gord1953 It was a pleasure to serve you. We pride ourselves in providing prompt, efficient service to our clients. Please do call me when you require further service. Greg Matchett Service Advisor

Great People make a Great Dealership

The Precision Hyundai team are the best, I have ever dealt with. Purchasing my 3rd Hyundai from Dusty O"Neil. is a reflection of his Integrity, Honesty and the way he makes it easy to purchase a vehicle. The team at Precision are true professionals in their field, that will look after you in every aspect when it comes to your car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Brett Thank you so much for the wonderful review, Brett. I enjoy working with you and your family each and every time. Please drop in for a cup of coffee next time you are in for service. Dusty O'Neill Senior Product Advisor

Overall they made my purchase fast, informative

I was very happy even a week after the purchase with the deal that we made and especially how fast they put it altogether. Follow has been great too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi G Man Thank you so much for your thoughtful words. They mean a lot to us. Your personality made the transaction go smoothly, as well. Thank you again, Godfrey Sogrado Product Advisor

Very relaxing yet thorough

We had a very good experience with knowledgable sales people showing us the product thoroughly. We did not feel pressured at any point even though we had been to the dealership several times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Satisfiedsantafe Thank you so much for your kind words and your 5 star rating. It was a pleasure doing business with you. Karim Sunderji Product Advisor