Reviews
New customer to HMP
I had a phenomenal experience at HMP in Exeter Ontario. From the moment I walked in I was greeted and felt very welcome. The staff in passing were so nice and I felt that they all enjoyed being there. My salesperson Dan Brannon went above and beyond to get me into a new vehicle that really fit my needs. A Chevy Blazer RS. Wow, what a nice vehicle. I can’t say enough about Dan. He is truly an asset to HMP. I will be a returning customer for a long time to come. Thanks Dan and everyone at Huron Motot Pruducts!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! Thank you so much for the awesome review Liz! We're so glad you were able to find the vehicle that best fit your needs. The 2019 Chevrolet Blazer RS is a beautiful vehicle to say the least. Dan really enjoyed working with you on this deal! We look forward to serving you in the future Liz. You're an A+ customer. :) See you again soon!
Positive experience
Very positive experience of purchasing my new Malibu. Dan was thorough and very likable, pricing was appropriate and I'm loving this vehicle! I will be trading it in to HMP in 2 years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
HI Dave! That's awesome news! We're glad you're loving the New Chevy Malibu, and we're glad you liked dealing with Dan Brannon so much! We loved having you in the dealership, and would love nothing more than to continue to serve you in the future. See you in the service department soon Dave! Cheers. :)
HMP great as always.
We were once again thrilled with our service from HMP. We have always bought our vehicles here and the customer service is above and beyond all our expectations. Jeff was able to find me a truck with everything I wanted, he didn’t mind making a few changes in some of the standard items which makes our truck exactly what we wanted with a personal touch. Thanks HMP for always being our dealer of choice and to all your great staff both in sales and service. Forever Customer Paula Gorman
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Paula! Thanks for the awesome review. We're glad your experience with HMP was nothing short of amazing! We're glad Jeff was able to get all of the accessories you guys needed in your new truck. You may consider yourself as a forever customer, but we consider you as a forever friend. Thanks a ton Paula! :)
Sales
I was looking at various options and the staff at HMP helped me through the process and explained the difference between the various models much better than the on-line tools allowed
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ken! Thanks for the review of sales associate- Chuck Erb & business manager- Susan Riddell. The online tools are nice, but it can never replace that one-on-one experience within the dealership with a friendly face like Chuck's or Susans. We're glad we could walk you through the process, to help you make an informed decision. Cheers Ken! See you again soon!
Excellent Experience!
I am extremely happy to have had Braden Erb as my sales representative on my recent purchase. He made the deal quick and easy, kept in constant communication throughout the transaction, and even picked me up at the airport... with coffee! Braden is an excellent sales representative, he knows his product very well past and present, and I would recommend him to anyone looking for a vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi James! Thanks for the awesome review of sales associate - Braden Erb! Braden always has his customers best interests in mind, and looks to find the best fit for their everyday needs. He values building friendships over making a sale. We're glad you felt the same way. Thanks for choosing HMP James!
Attention to Detail
Dan and the sales team at HMP were extremely patient and cooperative to find what I was looking for & find the best price against any other dealerships. I appreciate down to earth, no run around, personable people & the crew at HMP certainly have lived up to this. Everyone that has asked where I purchased have nothing but good things to say about HMP. They continue to live up to that reputation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Nicole K! To start, we're extremely thankful for this amazing review, wow! We're so glad that we met your expectations when it came to customer service, price, friendliness, and attention to detail. Thanks for choosing HMP. We look forward to serving you in the future. :)
This is our 4th purchase from Matt Ehgoetz at HMP
All sales and service experiences at HMP are always fully satisfactory. I have recommended them to others and feel they really value "personal" service. Nothing but good things to say. I always feel respected. Brad & Susan Murray, Stratford, Ont
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Brad & Susan! Thanks for your awesome review & loyalty to sales associate/business manager - Matt Ehgoetz. Matt loves working with you, in finding your next vehicle, and really values your friendship. Thanks so much for choosing HMP once again, you truly are world-class customers. See you again soon!
great
always great dealing there,have purchased many vehicles there and will keep returning,always friendly staff and very knowledgeable ,its a pleasure coming to huron motor products
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi "Giddy" Thanks for this awesome review. :) It's always a pleasure dealing with you as well. Chuck enjoys seeing you, and helping you with all your vehicle needs. We're glad we could help you find the perfect fit for your everyday lifestyle. Enjoy the new ride!
Great experience
We were very happy with Jeff Beauchamp who we was our sales rep this time, and Justin Parker on our last purchase. Both top notch people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ceislers! Thanks so much for the kind words about sales associates- Jeff Beauchamp & Justin Parker. We're glad your experience was top notch. Jeff mentioned how much he enjoyed working with you on this deal! Hope you enjoy it! See you again soon. :)
Wonderful experience
I found the employees very helpfu and resourceful .The response to queries were almost always spontaneous. However there was a slight increase in the final amount from what was initially quoted. But the vehicle was in good condition and my expectations were met. Overall a good experience.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi George! Thanks for the review. We're glad you had a good overall experience with sales associate - Dan Buchanan! We're sorry to hear though about the confusion on price. We're thankful for this review, and look forward to serving you in the future. Cheers George!