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Huron Motor Products

(1,364 reviews)
2025 state dealer award
View 26 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2022 state dealer award 2021 national dealer award 2021 national dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 national dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,364 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huron Motor Products from DealerRater.

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Extremely Happy with HMP!

I had an amazing experience working with Tim and Susan at Huron Motor Products. They were able to find me the exact car that I wanted at a great price. They went above and beyond to look after my trade in, setting up my insurance and obtaining a new licence plate. I highly recommend this dealership! The parts department had my floor mats in stock and helped me get them in my vehicle and removed all of the packaging. Excellent and friendly service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Sandy! We're happy you had such a great experience dealing with the HMP team! From sales to finance, to parts were glad you had one amazing experience. We're glad to have a customer like you! See you again soon. :)

Excellent Experience

Salesman, Chuck Erb, was once again great to deal with. He made me feel comfortable and explained everything in great detail. On the financial end, Susan Russell, was kind & once again, explained everything thoroughly. I was in a time crunch & she worked with me. Great experience overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi JessieJ! Thanks for the awesome review! Chuck is a great sales associate, who always has his customers best interests in mind in every deal. We're glad your experience with Susan was great as well! See you again soon Jessie!

Good Feeling.

I was "just looking" when I visited HMP. Jeff met me and after a brief chat he suggested he had the car for me. I liked his style...he wanted to develop a lasting relationship and not just make the sale. He was thorough and knowledgeable. I have never heard a negative word about HMP and understand why people drive for miles to purchase a vehicle. I look forward to working with HMP in the future. I would recommend HMP as a dealer of choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Pam! We're glad you had such a great experience with sales associate- Jeff Beauchamp! You're definitely right about wanting to develop a lasting relationship rather than just a sale. We look forward to serving you in the future Pam! Enjoy the New Terrain!

Excellent service, friendly dealership!

Friendly dealership, excellent service, knowledgeable and helpful staff. Completely satisfied with the delivery of our new vehicle, attention to details. Would definitely recommend HMP to all friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Charlie! Thanks for the awesome review of our dealership and in particular Sales Associate - Dan Buchanan & Business Manager - Matt Ehgoetz. We're glad you received the service, and expert knowledge you deserve as a customer. We hope to see you again soon. :)

Great place for a first time buyer.

Cathy anticipated all of my needs and covered all the bases for helping me purchase my first car. I am really grateful for her expertise and kindness! Susan was extremely knowledgable in helping me with financing as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Ali! Thanks for the extremely kind review of Cathy & Susan! We're glad your first time buying a vehicle was so smooth, and that you got the expert knowledge you needed when purchasing & financing. We look forward to serving you in the future.

Lease

There are not enough time or words to express my appreciation to everyone from the time I got in till the time I got my new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Tom! You're very welcome! Its our job to provide you with the best service, and knowledge to aid you in your purchase. Your Encore looks awesome as well! We're glad you love it! See you again soon. :)

Great experience!

I recently purchased a new Chevy truck from HMP. I have been buying new vehicles for over 20 years, and this was the very best buying experience I have ever had. The salesman was low pressure and extremely fair. The entire experience was 5*’s, I highly recommend this business to all of my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Brent! We're so glad we met your expectation when purchasing your vehicle. Justin is all about making the process as easy as possible for his customers, and always has their best interests in mind. We're glad you chose HMP, and hope to see you again soon!

Always superb service at HMP

Back again to trade our Caddy in for a new vehicle. Hard to find a nicer guy than Chuck Erb. He's been in the business a long time and treats you like a member of the family. And Susan too who handles all the back-office stuff. HMP is well worth the trip. I don't go anywhere else and highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Bill & Connie! Thanks for the review! Chuck Erb is one of a kind. He is truly one of the nicest gentlemen you will ever meet. He's got his customer's bets interests in mind at all times. We hope you're enjoying your first week with the New Caddy!

Great Service

Traded in my Buick Encore for a new Encore. Chuck Erb is one of the nicest people in the business. Very knowledgeable and able to give the customer the exact vehicle requested. The service at HMP is always the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Helen! Thanks for this review! Chuck is very knowledgeable, and will always work to get his customers exactly what they want, within their budget. Thanks so much. We hope to see you again soon!

Vehicle buying at its best !!!!!

What a pleasure dealing with people who have the knowledge, skills and ability to truly give the customer the 1st class service that seems to have disappeared over the years. Not at HMP tho . YOU are put first (customer) and they bend over backwards to make you happy and satisfied. This is my second purchase in two years from HMP and i will be returning for years to come. Great job Justin and thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Wow! Thanks for the amazing review Randy. We're glad we have the knowledge, skills, and ability to satisfy your needs in terms of customer service. YOU as the customer are definitely our number one priority, and getting you into the right vehicle at the right price is very important to us. Thanks for your continued loyalty. We look forward to serving you in the future, :)