Reviews
Purchase of 2019 Chev Truck
We purchased a new truck for the fleet at HMP this summer. We had Justin as the salesman and were very happy with the help we received. He answered all our questions and delivered our truck on time.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi VHStructures! We're glad your experience with sales associate- Justin Parker was nothing short of spectacular! Justin is very good at his job, and is an excellent listener. We're glad you received the service you deserve as a customer. We hope to see you again soon in the future. :)
1st time leasing a vehicle.
From the 1st time you walk in the front door. you are greeted with a friendly smile from Anne Sullivan who makes you feel so welcomed. Then you are greeted by a sales rep with a smile and a hand shake. Our sales rep is Chuck Erb. This is our 1st time to lease a vehicle, so when we asked all kinds of questions regarding leasing, he answered clearly and to our satisfaction, We have known Chuck for many years outside HMP. We have always found Chuck to be honest and easy to talk to. We purchased a 2019 Buick Encore. Trading in a Equinox for the Buick, we adjusted very quickly to a smaller truck, easy to get in and out of, and comfortable to drive. We are very pleased. We would recommend HMP Exeter, Ontario to anyone looking to buy a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jo Ann, Thanks so much for this awesome review! Our job is to make your experience at the dealership as memorable as possible. We're glad we will be leaving you with this excellent experience. Hope you enjoy the New Encore! An excellent luxury suv for excellent customers. :) See you again soon!
Exceptional customer service!
HMP’s staff is genuinely friendly and caring. You get that small town service from the minute you walk in the door until you're completely satisfied. They provide exceptional customer service without being pushy at all. Continually go above and beyond to ensure their customers are happy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Odlesarge! We're glad you had a great experience with our sales staff! We want the buying process to be as seamless as possible for you, and for you not to feel pressured at all. We're happy you got that impression from us. Thanks for choosing HMP! See you again soon. :)
Great Dealership
Awesome experience as usual - this is the 3rd vehicle I have leased/ purchased from this dealership and it is always a pleasant experience. I feel that Cathy Gray arranged the best deal possible and that I was treated like family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi and thank you for the kind review! We're glad you had a great experience with sales associate- Cathy Gray! You're not only our customer, you're part of the HMP family. :) We hope your enjoy the wheels! See you again soon!
excellent service
Hello Sue and Dan Buchanan, Thank you for your excellent service , I am very happy with my Cadillac XT4. I will certainly recommend HMP to family and friends. .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi AnnE,2019! We're glad you love your Cadillac XT4! It's one of our favourite models on the lot! Sue & Dan loved working with you on this deal. We're so happy that we were able to meet your expectations when it comes to customer service. We look forward to serving you in the future, in both the service department & sales department. Cheers & congrats!
Excellent up front and knowledgeable
Referral from a long time family and extended family loyal customers. I believe the accolade given by friend is true- explain all the ins and outs--just RIGHT ON
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Beerbeer@1! Thanks for the review! We're glad we met the expectations you had for us coming into seeing us. We're glad we could provide you with the knowledge and service you needed to make an informed decision on purchasing your new wheels! Congratulations, and see you again soon. :)
Excellent
Dan worked with us to find the best vehicle and pricing for us. We appreciated him contacting us and helping us with our important decision.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi! Thanks for the review of sales associate - Dan Buchanan! Dan is new, but doesn't give off that impression at all! He is so easy going, and always has his customers best interests in mind! We're glad you had such a good experience. See you guys again soon. :)
Purchase
Excellent salesmen and friendly staff,go the extra mile to please customer. Would recommended HMP to anyone looking to purchase a vehicle or just for service ,loving our new wheels.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Karen! Thanks for this awesome review and recommendation! We're glad you had a great experience with us and that you were willing to share with everyone. You're a great customer, and we can't wait to serve you in the future, Enjoy the new wheels!
Very Professional and felt well respected and informed.
At Huron Motor Products I was treated very well by professional staff and was well informed regarding my new purchase of a vehicle. The staff was great to deal with and there was so much selection at HMP to choose from. They are a leader in GM dealerships as far as I am concerned.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi ChevDude! Thanks for the awesome review! We're glad you received the service you deserve as a customer and a friend. We're also glad that we had a vehicle that fit your needs as part of our wide selection of new vehicles. Thanks for everything! See you again soon. :)
Customer Service
When we bought the first truck back in 2016, Dan Brannon was amazing, the service department was amazing when we decided to take the drive. This time around, we went to see Dan to get some information. I am usually the type that has a 5 year loan, pays off the loan and drives the vehicle for a few years after without payments. We decided to drive out to Exeter to talk to Dan about a trade in and what all is involved. Dan’s customer service and commitment to detailed information is impeccable. There was no pressure, he advise there was equity in the truck. We crunched numbers and test drove a few trucks. On the way home, we decided that trading in the 2016 Colorado for a 2019 Colorado was in our best interests. We met with Dan again and he went over in detail all of the paperwork and we drove home in our new truck. I would recommend Dan Brannon and Huron Motor Products to anyone looking to buy a new vehicle. Thank you to Dan and the Huron Motor Park team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sar! Thanks for the awesome review of Dan Brannon! We're happy Dan was able to assist you, and give you information & expertise you needed to make an informed decision to upgrade your vehicle. The 2019 Colorado is a GREAT truck! We hope you love it! See you again soon. :)