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Island Ford

(1,191 reviews)
2019 state dealer award
View 12 awards
2019 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Island Ford from DealerRater.

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We have used Island Ford for several years as our go to...

We have used Island Ford for several years as our go to dealership for our fleet. Dave, Edie, and the team go above and beyond every step of the way to make sure that we are taken care of. We recently replaced 3 vehicles at the height of the pandemic and they made sure it was completely stress-free. Dave is a wealth of knowledge and expertise, is extremely personable, and just generally a great guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dave gave me a quick run down of my new , truck .He...

Dave gave me a quick run down of my new , truck . He explained all the things I needed to know , I can highly recommend him..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

What a breath of fresh air. The motor industry, I find,...

What a breath of fresh air. The motor industry, I find, in general, needs to be treated with a degree of suspicion. Well, Dave & company have just proved me wrong. Our deal on a 2021 F150 Lariat, was done, by and large, on a hand shake, and concluded without a hitch. The delivery went as smooth as silk, & the product, well, just magnificent. It is obvious to me that Dave & team fit like hand in glove with their chosen profession. Well done, & please keep it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I called in from my office in Vancouver looking for a...

I called in from my office in Vancouver looking for a particular Ford F-150. To my surprise I dealt with the very best salesman in the business Mr. Abraham Lee. All I can say is he will work very hard for your business and go way beyond any of your expectations. Totally over the top service. Abraham is the one to deal with to say the least!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It was a pleasure working with Dave Faithfull again for...

It was a pleasure working with Dave Faithfull again for our latest purchase, a beautiful 2021 F150. Dave took the time to familiarize me with all of the new features in the 2021 including the cool FordPass app which has been a fun addition. Dave really knows his vehicles and which will be the best fit for his customers, it was a completely stress free experience ! Thanks again Dave!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I really was happy with the service at Island Ford.Carson...

I really was happy with the service at Island Ford.Carson served us and Peter really impressed with the price too.I bought the car online never have done that before but with all the good reviews trusted the dealership. Carson drove the car to my place the same day!Really happy with the salesman Carson ,Island Ford and the Car!Thank you Island Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dave was referred to me by my best friend.When I met Dave...

Dave was referred to me by my best friend.When I met Dave we hit it off right away. He asked all the right questions, and put me into the perfect truck for what I needed. Dave and the entire team made the process fast and easy. We had some laughs and build a relationship on trust. I will be going back to see Dave as I build my small business fleet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dave is an amazing salesman! This was my second purchase...

Dave is an amazing salesman! This was my second purchase with him and it was just as easy as the first! I highly recommend Dave and the whole Island Ford family! Thanks again I love my new escape. Julie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My experience with Dave and the dealership was awesome....

My experience with Dave and the dealership was awesome. Dave went out of his way to pick me up at the ferry terminal on pick-up day and make sure everything was just right with my beautiful blue F150. When you’re made to feel like family you’re happy to do business and the whole experience is a pleasure. By far the most enjoyable new vehicle purchase experience I’ve had. Shout out to Sandra too who was an amazing help from the start. Thanks Dave!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had an great experience with Island Ford Superstore and...

I had an great experience with Island Ford Superstore and Abraham Lee. He was fun to work with and he gave me what I was asking for. I recommend him to anyone looking for a new vehicle. He made my birthday a great day too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.