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Island Ford

(1,191 reviews)
2019 state dealer award
View 12 awards
2019 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Island Ford from DealerRater.

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Another great experience with Abe who helped me adding to...

Another great experience with Abe who helped me adding to my fleet of trucks. Quick and easy. Thank you Island Ford , Sandra and of course Abe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

You can be assured to receive excellent service with...

You can be assured to receive excellent service with Island Ford. I had the pleasure of working with Matt and Edie. Whatever you need they will do their upmost to help with a friendly virtual smile. My used vehicle was perfectly clean and ready to go, and Matt personally delivered it. Matt even took the time to answer my questions out of hours which is just wonderful.....because I had a few. Sorry!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Thanks to Abe and all the staff at Island Ford for...

Thanks to Abe and all the staff at Island Ford for helping our family find a quality used F-150. Abe had been working with me for a couple months and did an excellent job building a client relationship and finding a suitable vehicle for our needs. I would recommend this business. Thx again Abe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

From the moment I walked in I felt welcomed. The space is...

From the moment I walked in I felt welcomed. The space is inviting, bright and clean. The sales department were all friendly even though I was working with only one person - so I felt taken care of. Abe and I spent the majority of our time talking about life and probably 10% of the time on the car. No pressure, no gimmicks, no BS. Abe was genuine, personable and was attentive to my needs. It’s clear that the work culture here is client focused and employees are primarily mentored to seek out the needs of drivers rather than pushy sales targets.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Abraham did a great job on finding the vehicle I wanted....

Abraham did a great job on finding the vehicle I wanted. I am very happy. I love my new 2021 Ford Explorer ST. Definitely talk to Abraham!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I am on my second car through Ford and the service is...

I am on my second car through Ford and the service is great and the people who helped me were very helpful and kind.thank you Dave for doing a great job I hope to deal with u when I upgrade in a few years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Absolutely professional, knowledgeable, kind and...

Absolutely professional, knowledgeable, kind and passionate about people. I have been overly impressed with the quality of guidance and care I was given. I definitely would recommend David. Thank you for the quality service, and continual follow up . I so appreciate it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This is the second truck I've bought from Dave now and...

This is the second truck I've bought from Dave now and his enthusiasm for his work is infectious! He is as straight up and honest as you could ever ask for and makes the process fun! I recommend him to everyone. Island Ford in general has a fun and positive atmosphere that always makes you feel welcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great guy .... doesn't push the corporate formula on you...

Great guy .... doesn't push the corporate formula on you like most dealerships these days. Had knowledge of the product, and made the process simple. Purchased a used vehicle. Had done my homework before going, and found they had it priced right ... no BS negotiating down an inflated asking price. Offered a very fair trade. Not the experience one normally gets ... which I have to say was refreshing. Couldn't have been a better process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The experience at island ford and with Dave was utmost...

The experience at island ford and with Dave was utmost comfortable, experienced, knowledgeable , and wonderful experience I could of ever asked for out of a dealership . The no pressure sales experience was everything and more I could of asked for when purchasing my brand new truck. I left feeling safe and understood with nothing pulled over my eyes. 6 stars for a review should be an option! Thank you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.