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Island Ford

(1,191 reviews)
2019 state dealer award
View 12 awards
2019 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Island Ford from DealerRater.

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Reviews looked good so I almost bit

After shopping around to two other used dealership I decided I’d try going for a newer used vehicle at a mainly new vehicle dealership. After Chris promised me he’d done as much footwork as could possibly be done on my loan, that a young guy with the credit I have would not be given a better deal then I was being given. Mind you this is a 287$/bi-weekly on a 2013 with 60k kms. The loan would’ve been for 66 months and the interest on the loan was 22.9%. So today I’ve decided to look at a different dealership (mainland ford) and within 20 minutes of my phone call they’d confirmed I’d been approved by BMO for a 7.99% interest rate on a 2015, loan would be 50 months and 225$/bi-weekly. Shop around, make purchases wisely. These guys get paid off the sale not the amount of time they spend making it. I’m very thankful I didn’t allow there convincing antics to allow myself to make a terrible purchase. Good try boys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great deal on a new F-150

Started with a trip to the service department for oil and service on my Escape. When the day was over I drove home in a new F-150. Keegan, and all staff, were excellent to work with. Understood my priorities and found the truck that fit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Buying used

Sandra Jurcic was a pleasure to work with would definitely recommend her . She made this purchase a great experience, will look for her on my next buy!! Very chilled relaxed atmosphere, no pressure,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Top marks for Island Ford

Had an excellent experience buying a 2015 F-150 from Robbie at Island Ford. I appreciated being given time to look at the vehicle while not being pressured to buy it. Robbie answered all my questions and worked with me to reach a deal I was happy and comfortable with. I would highly recommend Robbie, and Island Ford, to anyone looking to buy a new vehicle! Alyssa

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer satisfaction comes first.

Island Ford is a community of employees dedicated to serve the customer and make them feel valued and respected. No pressure, and they know their product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I like to deal with people I like and trust...do you?

In my new vehicle purchase, I would like to thank everyone involved I the most comfortable, no pressure, and enjoyable buying experience that I have had. Customer service is something each and everyone who works at Island Ford, has demonstrated through their actions, mannerisms, and actions to make my experience with them.over the top!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Bought 2018 F350 and was treated great

I live in Quesnel and was looking for a specific truck(colour and options) our local dealership could not arrange to get me the truck and recommended that I try other dealers. Island Ford had the EXACT truck I was looking for and Wade Robinson (salesman) was exceptional and made sure the truck was ready(and polished) when I showed up to pick it up. The dealership made sure that my extras ,that were part of the deal, made it to Quesnel in a timely manner. I would highly recommend Wade and Island Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Made me feel like family! Incredible customer service!

It was my first time buying a car and when I found a good deal being offered at island ford, David helped me get everything sorted out and even made the deal better. Best of all was the sense of trust and transparency in the whole thing. I wasn’t being “sold” on something I was just being helped through a decision process with honesty and integrity.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dave is our Truck Guy!! - Genfor

We have been purchasing trucks from Dave for the past 5 years and would never buy a truck from anywhere else. He makes the process so easy and will do anything to make you feel comfortable. No sales pressure and the most honest and hard working guy out there. Shawn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It’s all about the people at Island Ford!

I’ve been dealing with Dave for over 20 years and will continue to do so until he retires! His only focus is to help his customers make a good decision and then provide the very best value and follow up service. Between Dave and Deanna and Susie, I have always felt 100% looked after. It’s so great to have complete trust in the people taking care of my vehicles! Thank you Dave for making car buying fun, rewarding, and stress free!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.