Reviews
Great experience
Dave was great to work with. You could definitely tell he knows his product and is comfortable in his role. No pressure, just sound advice and helpfulness to allow me to easily find the right vehicle for me. Thanks Dave
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent dealership and staff
I can't say enough about Matthew and Island Ford Superstore. He brought in a vehicle that I wanted from another dealership, serviced it, all at a very fair price. I'm 'super' happy with the experience. Thanks, Matt and Ryan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
THANK YOU ISLAND FORD
I can't say enough about how helpful the staff at Island Ford are. Ryan Leverette is running a heck of a sales team. #ROBBIEBIGWHEELS took care of everything. As a visitor from the mainland, communication was clear and everything was ready to roll to make the entire experience both efficient and comfortable. Robbie Martin was VERY knowledgeable about his product while being able to offer candid and fair compression to competing vehicles without being a total FORD homer. Upon fact checking I found everything Robbie had said to be true and honest and am absolutely sure my 2018 FORD EXPLORER is the hands down exact vehicle I needed. Mitzi Mogden is a lovely woman open to discussing financing in simple to understand and real world manner, and able to explain the various warranties and coverage without forcing it upon the buyer, which I found very refreshing. The Island Ford lot is a beautiful facility (with Starbucks coffee readily available...yes please) which I have already and will continue to suggest to friends and family. THANK YOU #ROBBIEBIGWHEELS AND EVERYONE AT ISLAND FORD!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dave Faithfull- matchmaker
Dave is like eHarmony between truck and buyer, he found the perfect vehicle for me and didn’t try to put me into something more than I needed . I appreciated that. Thanks again Dave! Love the truck!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Vehicle buying made easy
Just wanted to say how easy it was to deal with Robbie "Big Wheels" Martin and Mitzi Mogden. Of course I can't leave out Ryan Leverette. They made my buying a new vehicle very easy and went out of their way to make my satisfied. Great team work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick Professional Friendly
David was awesome. Bent over backwards to make sure I got what I wanted. Super knowledgeable and friendly and made sure everything was perfect before leaving the dealership. Recommend David to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Part of the family
Dave has been selling cars in the Cowichan Valley for 30 years . We have been buying cars from him for 26 of those years . Our extended family has come from Victoria over the years to buy their vehicles . Recently we got a car for my son , his first purchase . The reason for this ? Trust . Dave will make sure that he finds the best vehicle for you . I never have to question the price because he works over the management harder than I would to get a deal ! Dave is truly a part of the family !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dave Faithfull is the BEST!
Dave Faithfull is a true professional. He is hard working, easy going and extremely HONEST. Dave deals with his customers in a very friendly way and works hard to ensure you get the vehicle you want. I have recommended Dave many times over the years, and I will continue to do so.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Smooth sailing
We were looking for a specific truck, which they had. Rob and Mitzi made us feel comfortable throughout the entire process and we left with our new ride very happy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
Dave is a wonderful man and a joy to deal with. This is my second purchase with Dave in the last 2 years and I will continue to count on him and his team for years to come. What a great experience from start to finish. Thanks so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
