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Autoplex BMW

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (31 reviews)
Visit Autoplex BMW
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 9:00am–4:00pm
Sunday Closed Closed

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New (844) 449-2042 (844) 449-2042
Service (833) 341-5641 (833) 341-5641

Inventory

See all 41 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2025.
Welcome to Autoplex BMW, where we are passionate about providing you with an unparalleled automotive experience that will leave you breathless. As the leading BMW dealership in Amarillo, we take immense pride in offering a diverse collection of premium vehicles that cater to the discerning tastes of luxury car enthusiasts from Amarillo to Dumas, TX and beyond. Our goal is to make your dream of owning a BMW a reality, and we'll go above and beyond to ensure that your journey with us is nothing short of extraordinary.
Elevate Every West Texas Drive with a New BMW from Autoplex BMW

Service center

Phone number (833) 341-5641

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
9:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (31 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autoplex BMW from DealerRater.

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Service department is absolutely horrible! Refuse to give me an itemized estimate for my wife’s BMW

Service department is absolutely horrible! Refuse to give me an itemized estimate for my wife’s BMW

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

The estimate process does take time to process, we were able to get it completed and sent out. If you have any questions or concerns please reach out to us and ask for our GM for further service.

Consumer response

Takes time to process? I was there on Jan. 6th 2023!

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Just purchased my 2018 Jeep Wrangler JK from BMW Autoplex with the help of Andrea Helguera. She made this process fun and stress free. Andrea was very honest and knowledgeable, she took her time with me and I got a great deal and the customer service was awesome. Thanks Andrea for helping me purchase the Jeep I have been wanting for years.

Just purchased my 2018 Jeep Wrangler JK from BMW Autoplex with the help of Andrea Helguera. She made this process fun and stress free. Andrea was very honest and knowledgeable, she took her time with me and I got a great deal and the customer service was awesome. Thanks Andrea for helping me purchase the Jeep I have been wanting for years.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just purchased my second BMW from Autoplex BMW. Scott Nefstead made the process easy. Fantastic deal and outstanding customer service. I live in Georgetown TX so we did everything remotely Scott kept me informed on the order status and always responded promptly.

Just purchased my second BMW from Autoplex BMW. Scott Nefstead made the process easy. Fantastic deal and outstanding customer service. I live in Georgetown TX so we did everything remotely Scott kept me informed on the order status and always responded promptly.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My second new BMW from Autoplex BMW. Scott Nefstead made the buying process easy. I live in Georgetown TX so we did everything remotely. Fantastic deal, outstanding customer service.

My second new BMW from Autoplex BMW. Scott Nefstead made the buying process easy. I live in Georgetown TX so we did everything remotely. Fantastic deal, outstanding customer service.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review Mike! We are so glad that the Autoplex BMW team could assist you. If there is anything else that we can do for you, please let us know.

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This was such a pleasant experience. No pressure at all. They took a lot of time with us and were so nice to work with.

This was such a pleasant experience. No pressure at all. They took a lot of time with us and were so nice to work with.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Andrea made buying a new car pleasant. Honest and knowledgeable. Everyone was just great would recommend to anyone looking for a vehicle. Andrea was a great help and knows the autos she sales very well.

Andrea made buying a new car pleasant. Honest and knowledgeable. Everyone was just great would recommend to anyone looking for a vehicle. Andrea was a great help and knows the autos she sales very well.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Andrea has a very pleasant personality and she was very knowledgeable about what I was looking for and was able to answer all of my questions. She never was bothered by the amount of questions I asked and was always willing to go above and beyond to help me. Andrea is amazing at what she does! Andrea also found me the perfect car. I think I already answered this question Andrea knew exactly what I was looking for and was able to find me the car that I wanted that had everything on it. Purchasing the car seem to be pretty much a breeze and the finance department was excellent in their job.

Andrea has a very pleasant personality and she was very knowledgeable about what I was looking for and was able to answer all of my questions. She never was bothered by the amount of questions I asked and was always willing to go above and beyond to help me. Andrea is amazing at what she does! Andrea also found me the perfect car. I think I already answered this question Andrea knew exactly what I was looking for and was able to find me the car that I wanted that had everything on it. Purchasing the car seem to be pretty much a breeze and the finance department was excellent in their job.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very knowledgeable. Not pushy. Very honest and up front. Easy to complete deal. Thanks Dre.. Showed us ALL the models and VERY good product demo.. Excellent and very easy. Very fast. Thanks Dre and Jonathan..

Very knowledgeable. Not pushy. Very honest and up front. Easy to complete deal. Thanks Dre.. Showed us ALL the models and VERY good product demo.. Excellent and very easy. Very fast. Thanks Dre and Jonathan..

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The best salesperson and dealership I have ever purchased a vehicle from. Andrea made us feel like family. She was great and the dealership awesome.

The best salesperson and dealership I have ever purchased a vehicle from. Andrea made us feel like family. She was great and the dealership awesome.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Andrea made the whole process comfortable and fun. She took a stressful and intimidating purchase and made it easy. She suggested this X1 after I came in to look at a 2017 X3. The X1 made more sense and was the better buy. Incredibly easy and smooth. Everyone was so friendly and relaxed. Best car buying experience ever.

Andrea made the whole process comfortable and fun. She took a stressful and intimidating purchase and made it easy. She suggested this X1 after I came in to look at a 2017 X3. The X1 made more sense and was the better buy. Incredibly easy and smooth. Everyone was so friendly and relaxed. Best car buying experience ever.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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