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DePaula Ford

(6,514 reviews)
Visit DePaula Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award

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New (518) 626-8864 (518) 626-8864
Used (518) 708-8601 (518) 708-8601
Service (518) 708-8660 (518) 708-8660

Inventory

See all 377 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
DePaula Ford is the Capital Region's Ford Superstore! Conveniently located in Albany we boast a selection of over 500 new and 150 pre-owned vehicles in our inventory. We feature a start to finish process catering to all your vehicle needs for the life of your ownership. Our expert sales staff will get you into the car truck or SUV that correctly suits your lifestyle with a price that fits your budget.

At Depaula Ford we have what you're looking for! Call us today at 518-375-2162.
The Capital Region's Ford Superstore!

Service center

Phone number (518) 708-8660

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(6,514 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Ford from DealerRater.

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Very friendly and helpful! Helped me get set up with the Ford app and talked about the benefits of it

Very friendly and helpful! Helped me get set up with the Ford app and talked about the benefits of it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Great response to repairing my Ford Focus Electric Only thing I didn't like was credit card transaction fee.

Great response to repairing my Ford Focus Electric Only thing I didn't like was credit card transaction fee.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The service was very prompt. She was very knowledgeable about my recall issue and very courteous.

The service was very prompt. She was very knowledgeable about my recall issue and very courteous.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The large truck division took very good care of our 2019 Ford F350. Dave and Matt were very helpful and insured that my vehicle was brought up to date with needed repairs.

The large truck division took very good care of our 2019 Ford F350. Dave and Matt were very helpful and insured that my vehicle was brought up to date with needed repairs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Already did please stop texting already did stop! You're making me want to change my review stop texting me for the love of god!

Already did please stop texting already did stop! You're making me want to change my review stop texting me for the love of god!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Josh and Haroon were great to deal with. I couldn’t be happier with the purchase.

Josh and Haroon were great to deal with. I couldn’t be happier with the purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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The service department was very helpful and kept me informed of what was going on.

The service department was very helpful and kept me informed of what was going on.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The best most professional experience ever. The mechanic did an amazing job. No 1 Priceless

The best most professional experience ever. The mechanic did an amazing job. No 1 Priceless

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The work performed on my bronco was completed in a timely fashion. They had a loaner car available to use. The price was actually lower than quoted. A good job completed.

The work performed on my bronco was completed in a timely fashion. They had a loaner car available to use. The price was actually lower than quoted. A good job completed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great service very friendly service people done in a timely manner. I will be back again

Great service very friendly service people done in a timely manner. I will be back again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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