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DePaula Ford

(6,486 reviews)
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Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award

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New (518) 626-8864 (518) 626-8864
Used (518) 708-8601 (518) 708-8601
Service (518) 708-8660 (518) 708-8660

Inventory

See all 412 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
DePaula Ford is the Capital Region's Ford Superstore! Conveniently located in Albany we boast a selection of over 500 new and 150 pre-owned vehicles in our inventory. We feature a start to finish process catering to all your vehicle needs for the life of your ownership. Our expert sales staff will get you into the car truck or SUV that correctly suits your lifestyle with a price that fits your budget.

At Depaula Ford we have what you're looking for! Call us today at 518-375-2162.
The Capital Region's Ford Superstore!

Service center

Phone number (518) 708-8660

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(6,486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Ford from DealerRater.

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Everybody was professional and nice. They took care of the problem immediately, actually in shorter time than they thought it would take. I was very happy with the Service.

Everybody was professional and nice. They took care of the problem immediately, actually in shorter time than they thought it would take. I was very happy with the Service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Everything was great. Lenny was on top of things and made sure everything was taken care of. Great job.

Everything was great. Lenny was on top of things and made sure everything was taken care of. Great job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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DePaula sales team went above and beyond to meet my needs. I highly recommend this dealership and their staff.

DePaula sales team went above and beyond to meet my needs. I highly recommend this dealership and their staff.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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From beginning to End DePaula Ford, Devin, and every staff member I interacted with was friendly, helplful, and knowledgable. Devin was able to answer every question I could muster, and DePaula gave me a great deal on a great car.

From beginning to End DePaula Ford, Devin, and every staff member I interacted with was friendly, helplful, and knowledgable. Devin was able to answer every question I could muster, and DePaula gave me a great deal on a great car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Super helpful, quick Amazing personnel that really made my trip there stand out Amazing, thanks

Super helpful, quick Amazing personnel that really made my trip there stand out Amazing, thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Eddy is always a pleasure to work with. He is accommodating helpful and explains things in a way that makes sense. He's also kind and friendly.

Eddy is always a pleasure to work with. He is accommodating helpful and explains things in a way that makes sense. He's also kind and friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Thorough as always. Very professional. Everything went as expected. Great service from all involved in getting me in and out and taking care of my Escape.

Thorough as always. Very professional. Everything went as expected. Great service from all involved in getting me in and out and taking care of my Escape.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Nick did everything that he could to get me in the right vehicle for my budget.

Nick did everything that he could to get me in the right vehicle for my budget.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Nick was great and very understanding and helpful. Took time to work with us and our needs and answered all our questions! I do feel as if they finance person could have taking more time to help us understand what we were paying for and answer questions but instead we felt very rushed.

Nick was great and very understanding and helpful. Took time to work with us and our needs and answered all our questions! I do feel as if they finance person could have taking more time to help us understand what we were paying for and answer questions but instead we felt very rushed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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Thanks Done ?? ???????????????????????? ?????????? Stop asking me to type more words. I do this survey for you several times a year. Thank you for asking.

Thanks Done ?? ???????????????????????? ?????????? Stop asking me to type more words. I do this survey for you several times a year. Thank you for asking.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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