Reviews
I was able to purchase a set of 4 tyres for my pickup and got a significant discount on the 4th tire. The alignment was remedied as well.
I was able to purchase a set of 4 tyres for my pickup and got a significant discount on the 4th tire. The alignment was remedied as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was able to get my NY state inspection and an oil change while waiting at the dealership, good courteous service.
I was able to get my NY state inspection and an oil change while waiting at the dealership, good courteous service.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Although the employees are very nice and always professional, a two hour wait for an oil change and tire rotation was a bit long. Overall I can say it was the first time I felt unhappy with the wait time. But I guess the professionalism and friendliness makes up for that, to some degree.
Although the employees are very nice and always professional, a two hour wait for an oil change and tire rotation was a bit long. Overall I can say it was the first time I felt unhappy with the wait time. But I guess the professionalism and friendliness makes up for that, to some degree.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
the staff was great, from our salesperson Gavin, to the finance person Tracy. Little delay in getting my new vehicle due to a recalled part but other than that, it was a great experience.
the staff was great, from our salesperson Gavin, to the finance person Tracy. Little delay in getting my new vehicle due to a recalled part but other than that, it was a great experience.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Dependable, friendly and thorough service as always. Thanks for support and follow through. Caring and reliable service provided.
Dependable, friendly and thorough service as always. Thanks for support and follow through. Caring and reliable service provided.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
From the second I got there to picking up the vehicle when it was fixed, the staff was amazing! Especially Alanna, she was awesome! Set me up with a ride to the mall, picked back up on time, She kept me in the know on everything that was going on and made the process smooth and painless. The drivers were friendly and talkative too. Can't say enough about how great a company Depaula is. The service staff, the office staff, everyone i connected with were helpful, friendly and customer service centric at all times You can't go wrong here
From the second I got there to picking up the vehicle when it was fixed, the staff was amazing! Especially Alanna, she was awesome! Set me up with a ride to the mall, picked back up on time, She kept me in the know on everything that was going on and made the process smooth and painless. The drivers were friendly and talkative too. Can't say enough about how great a company Depaula is. The service staff, the office staff, everyone i connected with were helpful, friendly and customer service centric at all times You can't go wrong here
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
DePaula Service Department is top-notch; quick, convenient and thorough. Always satisfied with their professionalism.
DePaula Service Department is top-notch; quick, convenient and thorough. Always satisfied with their professionalism.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Taycha the service advisor was great to deal with. Wrote the service paperwork efficiently. Kept me informed of the progress of the service
Taycha the service advisor was great to deal with. Wrote the service paperwork efficiently. Kept me informed of the progress of the service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Taycha the service advisor was great to deal with. Wrote the service paperwork efficiently. Kept me informed of the progress of the service.
Taycha the service advisor was great to deal with. Wrote the service paperwork efficiently. Kept me informed of the progress of the service.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Lenny is always great they were quick with the diagnosis keeping me updated with issue and ordering the parts to fix the problem
Lenny is always great they were quick with the diagnosis keeping me updated with issue and ordering the parts to fix the problem
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair