DePaula Ford

Everything went pretty smoothly with the vehicle selection and purchase except for the two week delay in delivery due to a Ford computer upgrade problem.

My 2020 Ford F150 Raptor always gets great service at DePaula. The new redesigned service department is terrific.

Excellent customer service! From the moment I walked in, I felt welcomed and valued as a customer. Jason's patience, clear communication, and genuine effort to ensure I was comfortable with my purchase did not go unnoticed. It made what can sometimes be a stressful process feel smooth and enjoyable. I truly appreciate the professionalism and kindness shown throughout my experience.

I've already done these why is it coming up again? Service was great efficient friendly. I'd recommend DePaula over Metro in Schenectady any day even tho I bought my car there. Ang who came and picked ne up was Great! Personable and fun.

Very friendly. Prompt. Easy to make appointments on line. I'm usually happy with their work

I went in for an oil change and Donta got me in for my recall. Even got me a ride home and then picked me up when the job was done. I'm very impressed and pleased with his service.

Glen was very knowledgeable and professional he helped make the whole car buying experience easy and without stress

Everyone was knowledgeable , courteous and the job was completed with in the estimated time. Took a while to get an appointment

Love new service center. Staff is friendly and helpful. Easy drop off and pick up.

Lenny was very helpful. He took the time to listen to our concerns and went the extra mile to make sure he was able to help us before we left. We were very happy with our experience thanks to him!