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DePaula Ford

(6,470 reviews)
Visit DePaula Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award

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New (518) 626-8864 (518) 626-8864
Used (518) 708-8601 (518) 708-8601
Service (518) 708-8660 (518) 708-8660

Inventory

See all 391 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
DePaula Ford is the Capital Region's Ford Superstore! Conveniently located in Albany we boast a selection of over 500 new and 150 pre-owned vehicles in our inventory. We feature a start to finish process catering to all your vehicle needs for the life of your ownership. Our expert sales staff will get you into the car truck or SUV that correctly suits your lifestyle with a price that fits your budget.

At Depaula Ford we have what you're looking for! Call us today at 518-375-2162.
The Capital Region's Ford Superstore!

Service center

Phone number (518) 708-8660

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(6,470 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Ford from DealerRater.

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They got me the car I wanted and repaired any flaws quickly. GREAT GREAT GREAT

They got me the car I wanted and repaired any flaws quickly. GREAT GREAT GREAT

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Lenny understood all my repair needs explained everything personally to me took the time to go over the stuff that I need to get done in the future.Walked me around the new area for people waiting for service .He was very polite, understandable, not overbearing.I could not say one thing bad about the service I got. Overall: Lenny did far beyond an outstanding job??????

Lenny understood all my repair needs explained everything personally to me took the time to go over the stuff that I need to get done in the future.Walked me around the new area for people waiting for service .He was very polite, understandable, not overbearing.I could not say one thing bad about the service I got. Overall: Lenny did far beyond an outstanding job??????

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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He treated me like he would want to be treated And he really made me important

He treated me like he would want to be treated And he really made me important

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Everyone has been very attentive to my needs. They are respectful and knowledgeable of what my Lincoln Corsair requires.

Everyone has been very attentive to my needs. They are respectful and knowledgeable of what my Lincoln Corsair requires.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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A-1 service, all the way around. I came from Maryland,all the way to up state New York. And because of the service and treatment, I was given at the dealership, it was well worth the trip.

A-1 service, all the way around. I came from Maryland,all the way to up state New York. And because of the service and treatment, I was given at the dealership, it was well worth the trip.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Service was great. Everyone who helped me was very polite, respectful, and helpful. They made getting a new car simple and headache free.

Service was great. Everyone who helped me was very polite, respectful, and helpful. They made getting a new car simple and headache free.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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They always take great care of me and Lenny keeps me updated throughout the entire service experience

They always take great care of me and Lenny keeps me updated throughout the entire service experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very honest, nice, helpful person Lenny helped me and was professional. Very honest, nice, helpful to me.

Very honest, nice, helpful person Lenny helped me and was professional. Very honest, nice, helpful to me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I have bought several cars from this dealership because the staff, service and care that I have received for several years

I have bought several cars from this dealership because the staff, service and care that I have received for several years

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I've dealt with the Depaula in the past. They've always have excellent service and sales.

I've dealt with the Depaula in the past. They've always have excellent service and sales.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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