Reviews
This was our first time buying a used vehicle and our
This was our first time buying a used vehicle and our salesperson, Hussain was just wonderful and made the entire process smooth. The managers that approved the small details we needed to close the deal easily approved what we were looking for. Dealing with finance was also very nice. At no time did we feel pressured to buy and it was an enjoyable process from start to finish. They sold a vehicle and we got a vehicle we were excited to buy.
This was our first time buying a used vehicle and our
This was our first time buying a used vehicle and our salesperson, Hussain was just wonderful and made the entire process smooth. The managers that approved the small details we needed to close the deal easily approved what we were looking for. Dealing with finance was also very nice. At no time did we feel pressured to buy and it was an enjoyable process from start to finish. They sold a vehicle and we got a vehicle we were excited to buy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service was reasonably priced.
The service was reasonably priced. The service was timely. I was taken to work and picked up. The people are friendly. I've been going there for over 15 years.
The service was reasonably priced.
The service was reasonably priced. The service was timely. I was taken to work and picked up. The people are friendly. I've been going there for over 15 years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Bad job and poor knowledge about the problem Overcharged
Bad job and poor knowledge about the problem Overcharged for simple visible diagnostic, give back vehicle with hanging under splash shield When i saw it put blame on me that it was down before I DONT THINK SO
Bad job and poor knowledge about the problem Overcharged
Bad job and poor knowledge about the problem Overcharged for simple visible diagnostic, give back vehicle with hanging under splash shield When i saw it put blame on me that it was down before I DONT THINK SO
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I informed DePaula 5 weeks ago that my rear hub bolt was
I informed DePaula 5 weeks ago that my rear hub bolt was broken, the one under recall and they still haven't done anything, I've had it in for service many times over the past year and asked them to perform the recall but they tell me they do not have the parts. I dont know but a year seems like a long time to get parts for this. I now have a broken rear hub bolt that ford has recalled and I dont get any reply or help unless I call which I've done NUMEROUS times and I'm told I have to wait for the parts you come in This doesn't seem right. I'm disappointed with DePaula
I informed DePaula 5 weeks ago that my rear hub bolt was
I informed DePaula 5 weeks ago that my rear hub bolt was broken, the one under recall and they still haven't done anything, I've had it in for service many times over the past year and asked them to perform the recall but they tell me they do not have the parts. I dont know but a year seems like a long time to get parts for this. I now have a broken rear hub bolt that ford has recalled and I dont get any reply or help unless I call which I've done NUMEROUS times and I'm told I have to wait for the parts you come in This doesn't seem right. I'm disappointed with DePaula
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lenny is a great guy to deal with.
Lenny is a great guy to deal with. I jenc kj curse k dc welcome ks in kjsdcousc
Lenny is a great guy to deal with.
Lenny is a great guy to deal with. I jenc kj curse k dc welcome ks in kjsdcousc
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great!
Great! No. Have a great day, take care, stay health and safe. See you on Friday, Feb 6th
Great!
Great! No. Have a great day, take care, stay health and safe. See you on Friday, Feb 6th
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The renovation they did turned out great.
The renovation they did turned out great. The waiting area is comfortable. The service department is well set up.
The renovation they did turned out great.
The renovation they did turned out great. The waiting area is comfortable. The service department is well set up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Helpful and attentive staff.
Helpful and attentive staff. Nice work on the renovations too! Service was great and Lenny, when driving my car to me noticed tires needed air. Attention to detail is appreciated.
Helpful and attentive staff.
Helpful and attentive staff. Nice work on the renovations too! Service was great and Lenny, when driving my car to me noticed tires needed air. Attention to detail is appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a smooth and easy experience for my service
Had a smooth and easy experience for my service appointment. Chance was extremely helpful and professional!
Had a smooth and easy experience for my service
Had a smooth and easy experience for my service appointment. Chance was extremely helpful and professional!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lenny did a great job helping me.
Lenny did a great job helping me. I had some unforseen issues with my car and he kept me at ease as we worked through it. He was very responsive to my calls and concerns.
Lenny did a great job helping me.
Lenny did a great job helping me. I had some unforseen issues with my car and he kept me at ease as we worked through it. He was very responsive to my calls and concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair