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DePaula Ford

(6,253 reviews)
Visit DePaula Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award

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New (518) 626-8864 (518) 626-8864
Used (518) 708-8601 (518) 708-8601
Service (518) 708-8660 (518) 708-8660

Inventory

See all 373 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
DePaula Ford is the Capital Region's Ford Superstore! Conveniently located in Albany we boast a selection of over 500 new and 150 pre-owned vehicles in our inventory. We feature a start to finish process catering to all your vehicle needs for the life of your ownership. Our expert sales staff will get you into the car truck or SUV that correctly suits your lifestyle with a price that fits your budget.

At Depaula Ford-Mazda we have what you're looking for! Call us today at 518-375-2162.
The Capital Region's Ford Superstore!

Service center

Phone number (518) 708-8660

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(6,253 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Ford from DealerRater.

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Always great explanation of service needed and they present ways to financially pay the bill.

Always great explanation of service needed and they present ways to financially pay the bill.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Eddy was great even with the service center down a couple Techs for the day.

Eddy was great even with the service center down a couple Techs for the day.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Depaula Ford was great to deal with. Haroon and Josh were a great team to work with and easy to everything finalized. I live in Western Massachusetts and drove 1.5hrs to DePaula for my vehicle - they have the best selection and flexibility. Would buy here again.

Depaula Ford was great to deal with. Haroon and Josh were a great team to work with and easy to everything finalized. I live in Western Massachusetts and drove 1.5hrs to DePaula for my vehicle - they have the best selection and flexibility. Would buy here again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I got excellent service and I feel that Lenny did an e excellent job on my car.

I got excellent service and I feel that Lenny did an e excellent job on my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I found a vehicle online that I liked, I was not looking for a Ford but the car was appealing and the price was great. I was contacted by Hussain one of the salesperson at DePaula's. He was very polite and asked me if I wanted to come in and test drive the car. I did and I loved it. Hussain was not pushy nor did he push me to sign any papers. They also did the financing with Broadview for me. It was so easy. I would highly recommend going to DePaula Ford, I personally would recommend Hussain as your salesperson.

I found a vehicle online that I liked, I was not looking for a Ford but the car was appealing and the price was great. I was contacted by Hussain one of the salesperson at DePaula's. He was very polite and asked me if I wanted to come in and test drive the car. I did and I loved it. Hussain was not pushy nor did he push me to sign any papers. They also did the financing with Broadview for me. It was so easy. I would highly recommend going to DePaula Ford, I personally would recommend Hussain as your salesperson.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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John was great to do business with. From the beginning through negotiations to the signing of papers it was a great experience unlike any I’ve experienced in other dealerships. John made me feel welcomed and was determined to get a deal done that would work for me. Highly recommend John at Depaula Ford!

John was great to do business with. From the beginning through negotiations to the signing of papers it was a great experience unlike any I’ve experienced in other dealerships. John made me feel welcomed and was determined to get a deal done that would work for me. Highly recommend John at Depaula Ford!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great experience as always with routine service. Car was ready when promised and no issues with the work that was performed.

Great experience as always with routine service. Car was ready when promised and no issues with the work that was performed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Friendly service Friendly service all work explained well. Loaner car was available when they had to keep my car.

Friendly service Friendly service all work explained well. Loaner car was available when they had to keep my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Got me in on time I needed and explained process Both were very helpful and courteous

Got me in on time I needed and explained process Both were very helpful and courteous

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had a pleasant experience. I had a pleasant experience at the dealership. It wasn't stressful at all.

I had a pleasant experience. I had a pleasant experience at the dealership. It wasn't stressful at all.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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