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DePaula Ford

(6,434 reviews)
Visit DePaula Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award

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New (518) 626-8864 (518) 626-8864
Used (518) 708-8601 (518) 708-8601
Service (518) 708-8660 (518) 708-8660

Inventory

See all 394 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
DePaula Ford is the Capital Region's Ford Superstore! Conveniently located in Albany we boast a selection of over 500 new and 150 pre-owned vehicles in our inventory. We feature a start to finish process catering to all your vehicle needs for the life of your ownership. Our expert sales staff will get you into the car truck or SUV that correctly suits your lifestyle with a price that fits your budget.

At Depaula Ford we have what you're looking for! Call us today at 518-375-2162.
The Capital Region's Ford Superstore!

Service center

Phone number (518) 708-8660

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(6,434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Ford from DealerRater.

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Excellent as always. Quick, prompt service was performed on my truck. Lenny was great to deal with

Excellent as always. Quick, prompt service was performed on my truck. Lenny was great to deal with

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Staff was professional, courteous and knowledgeable. It’s always a pleas to work with them and appreciate all that Mike and Lenny did to help. Waiting area is clean and comfortable.

Staff was professional, courteous and knowledgeable. It’s always a pleas to work with them and appreciate all that Mike and Lenny did to help. Waiting area is clean and comfortable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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This is the fifth or sixth car I've bought from this dealer. It's always a pleasant experience with no high pressure sales.

This is the fifth or sixth car I've bought from this dealer. It's always a pleasant experience with no high pressure sales.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Great to do business with, both Nate and Jim were very respectful of my time and made the buying experience easy and efficient.

Great to do business with, both Nate and Jim were very respectful of my time and made the buying experience easy and efficient.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Pleasant experience everything went smoothly Everyone that I had to deal with was very pleasant and professional

Pleasant experience everything went smoothly Everyone that I had to deal with was very pleasant and professional

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Amazing dealership, great to work with and would absolutely buy another vehicle from them! Sales team is great and led the right way

Amazing dealership, great to work with and would absolutely buy another vehicle from them! Sales team is great and led the right way

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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John was excellent to work with. He listened to what I wanted and didn’t try to up sell me. Tyler in finance was fantastic too

John was excellent to work with. He listened to what I wanted and didn’t try to up sell me. Tyler in finance was fantastic too

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Handled my check in quickly - was upfront about the time frame to have the vehicle serviced

Handled my check in quickly - was upfront about the time frame to have the vehicle serviced

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Always a great experience working with the people at DePaula Ford. I feel confident that my car is in good hands.

Always a great experience working with the people at DePaula Ford. I feel confident that my car is in good hands.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I live over 1500 miles, and made this purchase by phone calls, text messages and emails. After serval back and forth conversations, a final price was agreed upon. The sales department was easy to work with. The finance department was a pleasure to work with as well; they stated what the options were, horned my choice and wasn't pushy. Great team to work with.

I live over 1500 miles, and made this purchase by phone calls, text messages and emails. After serval back and forth conversations, a final price was agreed upon. The sales department was easy to work with. The finance department was a pleasure to work with as well; they stated what the options were, horned my choice and wasn't pushy. Great team to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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