Reviews
The renovation they did turned out great.
The renovation they did turned out great. The waiting area is comfortable. The service department is well set up.
The renovation they did turned out great.
The renovation they did turned out great. The waiting area is comfortable. The service department is well set up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Helpful and attentive staff.
Helpful and attentive staff. Nice work on the renovations too! Service was great and Lenny, when driving my car to me noticed tires needed air. Attention to detail is appreciated.
Helpful and attentive staff.
Helpful and attentive staff. Nice work on the renovations too! Service was great and Lenny, when driving my car to me noticed tires needed air. Attention to detail is appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Displeased as I am receiving targeted solicitations
Displeased as I am receiving targeted solicitations referencing my service date and vehicle information. I verified with DePaula Ford manager that they are have a partnership with SiriusXM and did give my name, vehicle information, home address, and telephone number to SiriusXM. Manager stated he would fix this, I am still constantly being solicited.
Displeased as I am receiving targeted solicitations
Displeased as I am receiving targeted solicitations referencing my service date and vehicle information. I verified with DePaula Ford manager that they are have a partnership with SiriusXM and did give my name, vehicle information, home address, and telephone number to SiriusXM. Manager stated he would fix this, I am still constantly being solicited.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
As a new customer to DePaula Ford, I am amazed at how
As a new customer to DePaula Ford, I am amazed at how efficient the process is in the service department. From the convenience of the drive in service, to the prompt attention I received. Chance was great at keeping me updated along the way. Although the waiting area was set up great, allowing me to work virtually, and was spread out making it open and comfortable. Great experience!
As a new customer to DePaula Ford, I am amazed at how
As a new customer to DePaula Ford, I am amazed at how efficient the process is in the service department. From the convenience of the drive in service, to the prompt attention I received. Chance was great at keeping me updated along the way. Although the waiting area was set up great, allowing me to work virtually, and was spread out making it open and comfortable. Great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Masood was really great to work with.
Masood was really great to work with. He replied to my messages quickly and made buying my car an easy process
Masood was really great to work with.
Masood was really great to work with. He replied to my messages quickly and made buying my car an easy process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a problem with my cruise control, Chase had a tech
I had a problem with my cruise control, Chase had a tech look at it and fix it quickly, the tech suggested it may be a low voltage issue, Chase gave me a quote, I agreed and the battery was changed promptly, hopefully solving any problems going forward, great service department
I had a problem with my cruise control, Chase had a tech
I had a problem with my cruise control, Chase had a tech look at it and fix it quickly, the tech suggested it may be a low voltage issue, Chase gave me a quote, I agreed and the battery was changed promptly, hopefully solving any problems going forward, great service department
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dovan was really helpful and all my questions and issues
Dovan was really helpful and all my questions and issues were addressed promptly! Very happy with the repair done on my f150
Dovan was really helpful and all my questions and issues
Dovan was really helpful and all my questions and issues were addressed promptly! Very happy with the repair done on my f150
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Masood in sales was terrific in helping me to purchase my
Masood in sales was terrific in helping me to purchase my new F – 150. He was patient and found the answers to all my questions. Tracy and finance was a pleasure to deal with and very knowledgeable regarding warranties and extended service plans. She helped me make the right decision for me.
Masood in sales was terrific in helping me to purchase my
Masood in sales was terrific in helping me to purchase my new F – 150. He was patient and found the answers to all my questions. Tracy and finance was a pleasure to deal with and very knowledgeable regarding warranties and extended service plans. She helped me make the right decision for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A pleasure from start to finish in purchasing my new F150
A pleasure from start to finish in purchasing my new F150 from Masood. He was excellent in all regards, also impressed with Chance in service, and Tracy infinance. I look forward to a long relationship with this dealership
A pleasure from start to finish in purchasing my new F150
A pleasure from start to finish in purchasing my new F150 from Masood. He was excellent in all regards, also impressed with Chance in service, and Tracy infinance. I look forward to a long relationship with this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vehicle was in for 3 days for warranty work.
Vehicle was in for 3 days for warranty work. No communication on status unless I called
Vehicle was in for 3 days for warranty work.
Vehicle was in for 3 days for warranty work. No communication on status unless I called
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair