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DePaula Ford

(6,077 reviews)
Visit DePaula Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–6:00pm
Sunday Closed Closed
2022 consumer dealer award
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2022 consumer dealer award 2019 consumer dealer award

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New (518) 626-8864 (518) 626-8864
Used (518) 708-8601 (518) 708-8601
Service (518) 708-8660 (518) 708-8660

Inventory

See all 440 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
DePaula Ford is the Capital Region's Ford Superstore! Conveniently located in Albany we boast a selection of over 500 new and 150 pre-owned vehicles in our inventory. We feature a start to finish process catering to all your vehicle needs for the life of your ownership. Our expert sales staff will get you into the car truck or SUV that correctly suits your lifestyle with a price that fits your budget.

At Depaula Ford-Mazda we have what you're looking for! Call us today at 518-375-2162.
The Capital Region's Ford Superstore!

Service center

Phone number (518) 708-8660

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(6,077 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Ford from DealerRater.

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Always an honest and pleasant experience working with

Always an honest and pleasant experience working with Lenny. I would recommend Lenny and DePaula service to my friends and family.

Always an honest and pleasant experience working with

Always an honest and pleasant experience working with Lenny. I would recommend Lenny and DePaula service to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Lenny is my goto Serviceman he is very thorough and

Lenny is my goto Serviceman he is very thorough and always has the customer in mind. He let's you know if your wipers are needing replacement and anything else that needs attention. He also keeps you informed while waiting. TOP notch..You should be proud to have him on your team.

Lenny is my goto Serviceman he is very thorough and

Lenny is my goto Serviceman he is very thorough and always has the customer in mind. He let's you know if your wipers are needing replacement and anything else that needs attention. He also keeps you informed while waiting. TOP notch..You should be proud to have him on your team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Donat was very helpful.

Donat was very helpful. I was in and out of there on the timelines he set. He was also very personable and friendly.

Donat was very helpful.

Donat was very helpful. I was in and out of there on the timelines he set. He was also very personable and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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I've been a customer for over 10 years, with a variety of

I've been a customer for over 10 years, with a variety of buying experiences, from used to leasing new to buying new, and I feel like a valued customer. Each time I have brought my vehicle in for maintenance, the problem has been fixed.

I've been a customer for over 10 years, with a variety of

I've been a customer for over 10 years, with a variety of buying experiences, from used to leasing new to buying new, and I feel like a valued customer. Each time I have brought my vehicle in for maintenance, the problem has been fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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DePaula Ford was very accommodating in getting me in for

DePaula Ford was very accommodating in getting me in for my appointment. Lenny was great to work with and made the experience effortless on my part. Great Team at DePaula Ford

DePaula Ford was very accommodating in getting me in for

DePaula Ford was very accommodating in getting me in for my appointment. Lenny was great to work with and made the experience effortless on my part. Great Team at DePaula Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I am always made a priority when I come in for servicing.

I am always made a priority when I come in for servicing. Chance gives excellent customer service and is always looking to serve my best entrance.

I am always made a priority when I come in for servicing.

I am always made a priority when I come in for servicing. Chance gives excellent customer service and is always looking to serve my best entrance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Chance and the entire team are always a pleasure to interact with when I come in to get my car serviced! I appreciate them.

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John was absolutely wonderful to work with.

John was absolutely wonderful to work with. He went above and beyond. Would highly recommend Depaula Ford. We look forward to purchasing another vehicle from them in the future.

John was absolutely wonderful to work with.

John was absolutely wonderful to work with. He went above and beyond. Would highly recommend Depaula Ford. We look forward to purchasing another vehicle from them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Quick response upon arrival.

Quick response upon arrival. Check in was thorough and estimated wait time was accurate. Enjoyed fresh brewed coffee!

Quick response upon arrival.

Quick response upon arrival. Check in was thorough and estimated wait time was accurate. Enjoyed fresh brewed coffee!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great experience in and out quickly Was told what was

Great experience in and out quickly Was told what was needed with the car in great detail

Great experience in and out quickly Was told what was

Great experience in and out quickly Was told what was needed with the car in great detail

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very accommodating, listened to my concerns and what I

Very accommodating, listened to my concerns and what I really wanted. Manager even made himself available and worked with me in a very professional manner. We were very happy Hussain and his willingness to help us with our final decision. DI would definitely recommend DePaula Ford.

Very accommodating, listened to my concerns and what I

Very accommodating, listened to my concerns and what I really wanted. Manager even made himself available and worked with me in a very professional manner. We were very happy Hussain and his willingness to help us with our final decision. DI would definitely recommend DePaula Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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