DePaula Ford

I found DePaula Ford to be first class with its service and it's service people

I had no real dealing with the dealership. Someone called to set up a mobile appointment in the day of the appointment I received a text message that the recall was done online without them coming to my residence

We did not get 2 keys for the 2025 ford f150 we purchased on may 1st

Son muy capacitados en su trabajo ..amables con los cliente saben de su trabajo les deseo lo mejor bendiciones a todos .

Nate had a very low pressure sales approach but he provided a lot of information and answered all my questions. Everyone at the dealership were very patient and honest. The delivery process was very smooth and picked up my new car without any issues. Overall it was a very good experience.

Great service. Very courteous and polite. Waiting area was very clean. So was the rest of the dealership.

Nick was AMAZING! He is extremely knowledgeable and truly wants you to take home a car that you are happy with. He was patient and made every step of the process seamless!

I brought my truck in because of two senor faults cross traffic and blis fault. They kept the truck all day i came to pick up waited forever just to find out the were still working on it. And i needed a new tailight for almost 800 dollars told them i csnt afford and should be under warranty, they said it is because it was damaged. They said it was still okay lights wise but need to clear faults abd after i asked they said they could give me a rental.Next day I didnt go because I saw on my phone that it sat in the parking lot most of the day until the end of day and said they were having troubles resetting faults. Next day I was told will be done and delivered. Which it didn't i showed up had to wait still trying to clear faults. When I got the truck back it still has faults and some features still don't work but don't want to go back cause I don't have time or money to fix. I think the guy i was working with was named Don? Not much help or quick with updates leaving me hanging. I think the guy Chance? Is his name was very helpful and at least got me updates and apologized for the lack of service from. Chance is great

Mr. Lenny demonstrates exceptional proficiency in articulating the comprehensive range of services offered by Ford. His amiable demeanor further enhances the client experience.

Donald was so kind (and funny). He assured me, that my vehicle would be fixed in a timely manner and understood all my concerns.