Reviews
Easy to work with.
Easy to work with. Great communication Convenient service with an oil change at the parking lot at my work. She was efficient and quick and made sure to communicate with me every step of the way.
Easy to work with.
Easy to work with. Great communication Convenient service with an oil change at the parking lot at my work. She was efficient and quick and made sure to communicate with me every step of the way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chance did an excellent job of helping me through the
Chance did an excellent job of helping me through the service issue that had been causing failed inspections and plaguing me for a month. The whole dealership, and particularly Chance, are excellent at what they do.
Chance did an excellent job of helping me through the
Chance did an excellent job of helping me through the service issue that had been causing failed inspections and plaguing me for a month. The whole dealership, and particularly Chance, are excellent at what they do.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Glen is fantastic at his job!
Glen is fantastic at his job! I have know him through my family for years and is very awesome at finding what you are looking for even if you are particular. I would recommend him to anyone!
Glen is fantastic at his job!
Glen is fantastic at his job! I have know him through my family for years and is very awesome at finding what you are looking for even if you are particular. I would recommend him to anyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone at Depaula are great they keep me updated
Everyone at Depaula are great they keep me updated through out the entire process thanks
Everyone at Depaula are great they keep me updated
Everyone at Depaula are great they keep me updated through out the entire process thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had an excellent experience with all the staff.
Had an excellent experience with all the staff. I highly recommend them for your business needs
Had an excellent experience with all the staff.
Had an excellent experience with all the staff. I highly recommend them for your business needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mused Sharif my salesman was great, actually everyone was
Mused Sharif my salesman was great, actually everyone was very nice. I however wasn't impressed with the guy I was signing paperwork with. Trying to bully me into a $12,000 plus warranty I didn't want, and him getting visibly upset about it. Would have taken my 580 payment up to 860, if I could've afforded an 860 payment I sure has xxxx wouldn't be buying used.
Mused Sharif my salesman was great, actually everyone was
Mused Sharif my salesman was great, actually everyone was very nice. I however wasn't impressed with the guy I was signing paperwork with. Trying to bully me into a $12,000 plus warranty I didn't want, and him getting visibly upset about it. Would have taken my 580 payment up to 860, if I could've afforded an 860 payment I sure has xxxx wouldn't be buying used.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Quality service on my vehicle.
Quality service on my vehicle. Service advisor and technicians were knowable and provided clear communication. Thank you!
Quality service on my vehicle.
Quality service on my vehicle. Service advisor and technicians were knowable and provided clear communication. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had an amazing experience with DePaula Ford Albany.
We had an amazing experience with DePaula Ford Albany. From the minute we got there to the minute we left, we were treated with kindness. One thing I truly enjoyed was they were not pushy at all. They were able to answer any questions we had and were willing to show us the proof. Very honest dealership.
We had an amazing experience with DePaula Ford Albany.
We had an amazing experience with DePaula Ford Albany. From the minute we got there to the minute we left, we were treated with kindness. One thing I truly enjoyed was they were not pushy at all. They were able to answer any questions we had and were willing to show us the proof. Very honest dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Poor customer service, rude and aloof.
Poor customer service, rude and aloof. Effective communication was lacking. What I was told was a 4-5 hour job turned into 5 days without any phone call asking whether that would be a problem.
Poor customer service, rude and aloof.
Poor customer service, rude and aloof. Effective communication was lacking. What I was told was a 4-5 hour job turned into 5 days without any phone call asking whether that would be a problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hussain did everything in his power to make the deal and
Hussain did everything in his power to make the deal and make sure I was completely satisfied
Hussain did everything in his power to make the deal and
Hussain did everything in his power to make the deal and make sure I was completely satisfied
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
