DePaula Ford

A pleasure from start to finish in purchasing my new F150 from Masood. He was excellent in all regards, also impressed with Chance in service, and Tracy infinance. I look forward to a long relationship with this dealership

Masood in sales was terrific in helping me to purchase my new F – 150. He was patient and found the answers to all my questions. Tracy and finance was a pleasure to deal with and very knowledgeable regarding warranties and extended service plans. She helped me make the right decision for me.

Vehicle was in for 3 days for warranty work. No communication on status unless I called

Customer service did a good job. Not happy with new tires on truck that already are needing replacement. New does not mean good. Oil Change is above average in cost.

So we were excited about DePaula Ford! We went with a list that they were able to pull those cars for us. We picked our car, salesman and finance were really helpful. We were alittle dispointed in our pick up day. We were in finance very long, when we were paying cash! When we went back to salesman, Hussain, he handed us the keys and said Good luck! He never went over how to use the car or set anything up for us. We had to get him outside so he could show us how to start the car. He showed us how to start and walked away. Not Good!

Prompt service. Sales rep at the end was a racist piece of xxxx. That's all

I liked my sales person very much. The general manager was a bit too much of a stereotypical salesman. The rest of the experience was positive.

Very courteous and knowledgeable. Received pertinent information regarding my warranty coverage. Mechanic is very knowledgeable.

Everything was handed very effectively. I was I. And out earlier than anticipated. . I will return I 5000.

This is my second experience with him and as with the first time he was very professional, knowledgeable, kind, patient, caring, polite, friendly, thorough and excellent!