Reviews
They were pleasant to talk to and treated my concerns as
They were pleasant to talk to and treated my concerns as a priority both professionally and personally. Never had this experience with any other dealership I have worked with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The people at DePaula Ford are the best.
The people at DePaula Ford are the best. I've known them for a long time, and they treat me like royalty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I ABSOLUTELY love this dealership!
I ABSOLUTELY love this dealership!! They made my lifelong dream come true!! Thank you !!! Tracy is AWESOME!! Can you please give her a raise? She definitely deserves every penny she gets!! Thank you Tracy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worst service or purchase on a car.
Worst service or purchase on a car. They had my car three weeks to fix a heated seat element. The first two weeks they never even called to update me. Lastly, when I picked up the car the seat was broken and had to come back. Just a mess.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The paint job wasn’t to good.
The paint job wasn’t to good. Left primer over spray on windows windshield a chrome.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Waiting for text of my car wash sticker to my email
Waiting for text of my car wash sticker to my email mjg926 7@ aol.com
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great experience very quick to point listened to what i
great experience very quick to point listened to what i wanted and did all they could to help highly recomend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were very patient and helpful, answering tons of
They were very patient and helpful, answering tons of questions, taking their time, being able to work with us at our pace and going on multiple test drives in our time there, even encouraging it so we felt sure of our decision as we bounced back and forth between which vehicle we thought would work best for our family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Messed up my parts list.
Messed up my parts list. Didn't prioritize well. Took way too long. 300 dollar spark plugs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
This is my first visit.
This is my first visit. Everything went well so far, except I felt rushed. I hope that when I go back I get a little more explanation on my vehicle's problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
