Reviews
The interior detail job was amazing!
The interior detail job was amazing! Thank you very much! 5 star service for sure!
The interior detail job was amazing!
The interior detail job was amazing! Thank you very much! 5 star service for sure!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
We are so thankful to Nathan at Transwest ford for
We are so thankful to Nathan at Transwest ford for helping us with our Mini Van purchase to make sure our whole family fit in one vehicle! He was quick to help us when we arrived and got us moving towards our purchase immediately after having a hard time with multiple dealerships in the area Nathan was a breath of fresh air! It was quick easy and painless! Will return and recommend for all future car needs!
We are so thankful to Nathan at Transwest ford for
We are so thankful to Nathan at Transwest ford for helping us with our Mini Van purchase to make sure our whole family fit in one vehicle! He was quick to help us when we arrived and got us moving towards our purchase immediately after having a hard time with multiple dealerships in the area Nathan was a breath of fresh air! It was quick easy and painless! Will return and recommend for all future car needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for this 5-star review, VD21. Nathan is pretty amazing. We will share your kind compliments with him. We really appreciate you being a customer and helping to share the word about us. Let us know if there is anything else we can assist you with. Transwest Ford
Very efficient.
Very efficient. They got me in and out in a timely manner. And as always they answered all of my questions. And always friendly.
Very efficient.
Very efficient. They got me in and out in a timely manner. And as always they answered all of my questions. And always friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review, papahanson15. Our technicians and customer service team do a wonderful job of answering questions and helping our customers get back on the road. We appreciate your business and look forward to working with you again! Transwest Ford
Worst experience I have ever had with a dealership.
Worst experience I have ever had with a dealership. No communication , no accountability, lying, and poor work. Installed our battery 2 times incorrectly and jumped our price up over $200 and didn't do all the work. Took over 2 weeks after our appointment to do half the job.
Worst experience I have ever had with a dealership.
Worst experience I have ever had with a dealership. No communication , no accountability, lying, and poor work. Installed our battery 2 times incorrectly and jumped our price up over $200 and didn't do all the work. Took over 2 weeks after our appointment to do half the job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Transwest Ford , LLC. Please reach out to Sunshine Eisenbarth at sunshine.galgano@transwest.com when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
Mario is always great and welcoming Always answers my
Mario is always great and welcoming Always answers my questions and does a great job
Mario is always great and welcoming Always answers my
Mario is always great and welcoming Always answers my questions and does a great job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5-stars, Jamie.Robinson. Mario is wonderful. Thanks for recognizing him for his efforts as a service writer. We will share your compliments so he knows how much you appreciate him. Transwest Ford
She kept me updated on my vehicle and was very polite.
She kept me updated on my vehicle and was very polite. I my vehicle was down in 45 minutes.
She kept me updated on my vehicle and was very polite.
She kept me updated on my vehicle and was very polite. I my vehicle was down in 45 minutes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the compliments, none30. We're glad we can be there for you to assist you with your preventative maintenance and get you back on the road quickly. We appreciate your business and endorsement. Transwest Ford
In and out in a timely manner Easy to schedule the
In and out in a timely manner Easy to schedule the appointment online Great service
In and out in a timely manner Easy to schedule the
In and out in a timely manner Easy to schedule the appointment online Great service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Keithjarvis, thanks for the great review! It's our goal to always work to get you back on the road faster. Glad we could help! We look forward to a long relationship with you and all your vehicles! Transwest Ford
Excellent She did an outstanding job from me.
Excellent She did an outstanding job from me. She was efficient, polite and knowledgeable. Happy to have her help again
Excellent She did an outstanding job from me.
Excellent She did an outstanding job from me. She was efficient, polite and knowledgeable. Happy to have her help again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review, davidcornutt88. Savannah is a fantastic asset to our team, and we're glad you had the opportunity to work with her! Please let us know if there's anything we can do for you in the future! We look forward to working with you again soon! Transwest Ford
Very honest people.
Very honest people. The cost was not more than what they said it would be. People very nice!!!
Very honest people.
Very honest people. The cost was not more than what they said it would be. People very nice!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic review, friskienbabygarzak! We value great employees like Christian and the entire team that supports him, and we also value great customers like you! Transwest Ford
While I have been using Transwest ford prior being
While I have been using Transwest ford prior being Fremont. The service department has gone down hill. The lack of ability to fix a problem 1st hand(1500.00 job) and having to take your vehicle back in one day for another 500 dollar job that could have been found while working on vehicle. To them canceling apps due to staff, is not acceptable. So I was told to drive my vehicle with a GAS leak for 2 weeks until I would be able to get in.. Ok because everyone has an extra car sitting around to drive right... Breanna no longer works there she made the business and was honest went above and beyond unlike the other 2 that work there ! They need some more training or find a new career. I took my vehicle to a different shop in and out in 5 hours and only charged for the part! Let's just say i doubled his cost for fairness of getting my car in and also under the weather! I should also mention that Transwest also ruined a aftermarket rim and a tire under warranty due to lack of how to remove a tire for rotation. I always give folks benefit of the doubt but 3 times now I have been unimpressed with their work.
While I have been using Transwest ford prior being
While I have been using Transwest ford prior being Fremont. The service department has gone down hill. The lack of ability to fix a problem 1st hand(1500.00 job) and having to take your vehicle back in one day for another 500 dollar job that could have been found while working on vehicle. To them canceling apps due to staff, is not acceptable. So I was told to drive my vehicle with a GAS leak for 2 weeks until I would be able to get in.. Ok because everyone has an extra car sitting around to drive right... Breanna no longer works there she made the business and was honest went above and beyond unlike the other 2 that work there ! They need some more training or find a new career. I took my vehicle to a different shop in and out in 5 hours and only charged for the part! Let's just say i doubled his cost for fairness of getting my car in and also under the weather! I should also mention that Transwest also ruined a aftermarket rim and a tire under warranty due to lack of how to remove a tire for rotation. I always give folks benefit of the doubt but 3 times now I have been unimpressed with their work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello. We value your feed back and would like the opportunity to visit with you about this further. While we strive for customer service, it does not sound like we provided that to you. Can you please call 308-635-3701 and ask for Al Meloni, our General Manaer or Randy Bennett since we do not have a name to furthr contact you.