Reviews
Great service.
Great service. Daniel kept in contact with us through the whole experience, and made the transaction as smooth as possible.
Great service.
Great service. Daniel kept in contact with us through the whole experience, and made the transaction as smooth as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My pickup needed a recall repair, Al picked it up at my
My pickup needed a recall repair, Al picked it up at my shop and delivered it back when it was done. The repairs were completed and they inspected and washed it for free.
My pickup needed a recall repair, Al picked it up at my
My pickup needed a recall repair, Al picked it up at my shop and delivered it back when it was done. The repairs were completed and they inspected and washed it for free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Everything from negotiating to buying was quick and easy!
Everything from negotiating to buying was quick and easy! We purchased our vehicle from out of state so basically without getting to see the vehicle in person but the pictures online were accurate and detailed enough for us to educated decision. Sunshine, our sales rep, was a pleasure to work with too! She was very friendly and personable. All in all we had a wonderful experience with dealership, sales rep and just the the whole overall process!
Everything from negotiating to buying was quick and easy!
Everything from negotiating to buying was quick and easy! We purchased our vehicle from out of state so basically without getting to see the vehicle in person but the pictures online were accurate and detailed enough for us to educated decision. Sunshine, our sales rep, was a pleasure to work with too! She was very friendly and personable. All in all we had a wonderful experience with dealership, sales rep and just the the whole overall process!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They took the impossible and made it possible.
They took the impossible and made it possible. Friendly and easy to work with Awesome
They took the impossible and made it possible.
They took the impossible and made it possible. Friendly and easy to work with Awesome
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a great testimonial, thank you! We strive to create the best and easiest experience possible for our customers. We're looking forward to working with you again in the future! Sincerely, The Transwest Team
Finding a used vehicle locally that fits my senior
Finding a used vehicle locally that fits my senior budget, makes my commutes safer, and reliable was resolved by Transwest Auto SB. Service was excellent and I am familiar with scheduling and servicing my car locally.
Finding a used vehicle locally that fits my senior
Finding a used vehicle locally that fits my senior budget, makes my commutes safer, and reliable was resolved by Transwest Auto SB. Service was excellent and I am familiar with scheduling and servicing my car locally.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
What a wonderful review, Marie. We are so glad we could help you find a safe, reliable commuter vehicle. Reviews like yours remind us of how we can help improve your life. We will be sure to share your comments with our team. Let us know how we can further serve you. Transwest Ford
Hello Marie, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Went in looking for a vehicle and had an amazing
Went in looking for a vehicle and had an amazing experience. Micheal who was our sales person listened to what we were looking for and what about the vehicle that we looked at online caught our eye. Overall it was an amazing experience
Went in looking for a vehicle and had an amazing
Went in looking for a vehicle and had an amazing experience. Micheal who was our sales person listened to what we were looking for and what about the vehicle that we looked at online caught our eye. Overall it was an amazing experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Fast, kind, helpful Everyone at the dealership is kind,
Fast, kind, helpful Everyone at the dealership is kind, knowledgeable and the service was completed timely
Fast, kind, helpful Everyone at the dealership is kind,
Fast, kind, helpful Everyone at the dealership is kind, knowledgeable and the service was completed timely
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for leaving us a 5-star review, JVM0. Transwest is happy to hear that Mario and the rest of the Transwest team delivered a pleasant all-around experience. Our goal is to always deliver that 5-star experience in a safe, friendly environment. We appreciate you allowing us to earn your business. We hope to see you again soon. Transwest Ford
Staff is friendly and helpful.
Staff is friendly and helpful. Mike is a great guy to work with. This is second vehicle I have bought from him.
Staff is friendly and helpful.
Staff is friendly and helpful. Mike is a great guy to work with. This is second vehicle I have bought from him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the sincere review, Sbstarskytech. Michael is a wonderful asset to our team. We strive to provide great service and lasting relationships. We appreciate your continued loyalty. Enjoy your new Ford for a thousand adventures to come! Transwest Ford
I set up the Appointment on my phone APP.
I set up the Appointment on my phone APP. in the comment sections I asked to use the 69.99 coupon for the full Synthetic oil change. I also noted this on the key drop envelope and put the coupon in the envelope with the keys. my free oil change was used in place of the coupon. I was aware of the free oil change but not what I asked for. also asked for the inspection sticker not to be placed on the window tint. this was done and sticker was put below the tint line. the old sticker was removed but the glue was left on the tint and not cleaned off. the tires were rotated and the tire pressure was not adjusted. 60 psi for the front & 80 psi for the rear. as of pick time front PSI is 79 & rear psi is 63 so I do know the rotated the tires. this happened on the last service as well and was told there are new service techs, and it was learning error. these are pretty minor issues but still should not happen.
I set up the Appointment on my phone APP.
I set up the Appointment on my phone APP. in the comment sections I asked to use the 69.99 coupon for the full Synthetic oil change. I also noted this on the key drop envelope and put the coupon in the envelope with the keys. my free oil change was used in place of the coupon. I was aware of the free oil change but not what I asked for. also asked for the inspection sticker not to be placed on the window tint. this was done and sticker was put below the tint line. the old sticker was removed but the glue was left on the tint and not cleaned off. the tires were rotated and the tire pressure was not adjusted. 60 psi for the front & 80 psi for the rear. as of pick time front PSI is 79 & rear psi is 63 so I do know the rotated the tires. this happened on the last service as well and was told there are new service techs, and it was learning error. these are pretty minor issues but still should not happen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Mario is an amazing advisor.
Mario is an amazing advisor. Always helpful and he is our go to at TransWest when our buses are having issues.
Mario is an amazing advisor.
Mario is an amazing advisor. Always helpful and he is our go to at TransWest when our buses are having issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your sincere review, regina.swanson. We're pretty proud of Mario for their efforts in communicating with you during the service and working hard to get you back on the road quickly. We appreciate your business. Let us know how we can further serve you. Transwest Ford