Reviews
Casillac service
Always excellent treatment when bringing in my SUV for any service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr. Guidry
Guy was wonderful . We have purchased another vehicle from Guy and he knew exactly what we wanted. He is our salesperson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome dealership - great service department
This dealership really has their act together. Really attentive service. They surpassed my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer- Maury Herman
Excellent . No pressure . General manager friendly and genuinely interested . Salesman , Wayne Meyer very knowledgeable and spent most of day with me showing various cars , test driving and explaining the electronics.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Another excellent experience at Cad. of N.O.
First class people doing an excellent job. Very knowledgeable, courteous and focused on me and my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service department
This time I had better service, but it took a total of. 3 phone and no return call about getting my car serviced. So I made a 4th call and told the person on the other end I need an appointment for my car and let her know my check engine light had come on, then she made the appointment. Which the other 3 other previous calls were never returned. I did get an appointment on the 4 th call.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Department
This last visit was better than the previous one. The problem was fixed. But trying to get someone to call me back to make appointment it took 4 phone calls.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Review Cadillac of New Orleans
Excellent and highly professional . Sales staff in particular Wayne Meyer , Leonard Young and Mr. Spears very cooperative and knowledgeable . Wayne spent several hours just educating me about all of the features . It has been 20years since I owned a Cadillac . In the interim several Mercedes . Very happy with my CT 6
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cadilac of New Orleans
I received excellent service with my new car purchase. Special thanks to Mychal Payne & Leonard Young.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Body shop
Worst experience of any car dealer that I have ever did business with. I will never return. Took them 2 months to do repairs and returned the truck worse than I gave it to them.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
