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Cadillac of New Orleans

(63 reviews)
Visit Cadillac of New Orleans
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (855) 878-3650 (855) 878-3650
Used (866) 890-4403 (866) 890-4403
Service (504) 223-1035 (504) 223-1035

Reviews

(63 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cadillac of New Orleans from DealerRater.

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Casillac service

Always excellent treatment when bringing in my SUV for any service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mr. Guidry

Guy was wonderful . We have purchased another vehicle from Guy and he knew exactly what we wanted. He is our salesperson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome dealership - great service department

This dealership really has their act together. Really attentive service. They surpassed my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer- Maury Herman

Excellent . No pressure . General manager friendly and genuinely interested . Salesman , Wayne Meyer very knowledgeable and spent most of day with me showing various cars , test driving and explaining the electronics.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Another excellent experience at Cad. of N.O.

First class people doing an excellent job. Very knowledgeable, courteous and focused on me and my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service department

This time I had better service, but it took a total of. 3 phone and no return call about getting my car serviced. So I made a 4th call and told the person on the other end I need an appointment for my car and let her know my check engine light had come on, then she made the appointment. Which the other 3 other previous calls were never returned. I did get an appointment on the 4 th call.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Department

This last visit was better than the previous one. The problem was fixed. But trying to get someone to call me back to make appointment it took 4 phone calls.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Review Cadillac of New Orleans

Excellent and highly professional . Sales staff in particular Wayne Meyer , Leonard Young and Mr. Spears very cooperative and knowledgeable . Wayne spent several hours just educating me about all of the features . It has been 20years since I owned a Cadillac . In the interim several Mercedes . Very happy with my CT 6

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Cadilac of New Orleans

I received excellent service with my new car purchase. Special thanks to Mychal Payne & Leonard Young.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Body shop

Worst experience of any car dealer that I have ever did business with. I will never return. Took them 2 months to do repairs and returned the truck worse than I gave it to them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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