Bill Cole Ford

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
14 lifetime reviews.
  • 1.0 out of 5
    March 16, 2020

    Called about a 2020 F150 and was told by the Sales Manager he would get back with me on the price. Waited all day and he never got back to me. would... not recommend their dealership...

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 11, 2018

    Needed cab bushings on f350. They ordered the parts and performed the repairs in a timely manner. I would recommend their service department to everyone.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 30, 2018

    Had a check engine light come up. They fixed the issues and was out within 1 hour. Very professional and knowledgeable and showed how to prevent it from... happening again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 27, 2018

    not trustful service department did not let me know that vehicles was not cover under my extended warranty and serviced it anyway then charge me the fee.... Contacted Chris the service manager and he was no help just rude

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    July 3, 2018

    Brendan in the sales department is the guy to go to! Genuinely cared about getting us into a vehicle we could afford and enjoy! We’ll be back.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 21, 2018

    Was amazing, went there just looking and wasn’t expecting them to be able to work with me, but they went about and Beyond and I ended up with a brand... new car. Thanks to the bill Cole team.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 19, 2018

    Great Service! Joey Bosa was very professional and understood our concerns. He worked to make sure our problem was identified and fixed. Mr. Bosa made... a frustrating situation go very smooth and I appreciate that very much. Thanks.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    April 18, 2018

    Fast & friendly but way overpriced. $35.00 to fix tire , way overpriced, I’ll go back to my local shops that charge 12.00. Not a happy customer.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 30, 2017

    Mark was a very nice young man. He truly was attentive to my needs, and charming as well. He made it very easy to choose my perfect vehicle. He was thorough... in his explanation of each car I was interested in, and helped me walk through each step in the buying process. Excellent service!

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 30, 2017

    Mark was great! Very personable and friendly. He made the whole car buying experience stress free.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews