Bill Cole Ford

4.4 out of 5 4.4

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    December 11, 2018

    Needed cab bushings on f350. They ordered the parts and performed the repairs in a timely manner. I would recommend their service department to everyone.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    November 30, 2018

    Had a check engine light come up. They fixed the issues and was out within 1 hour. Very professional and knowledgeable and showed how to prevent it from... happening again.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 27, 2018

    not trustful service department did not let me know that vehicles was not cover under my extended warranty and serviced it anyway then charge me the fee.... Contacted Chris the service manager and he was no help just rude

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    July 3, 2018

    Brendan in the sales department is the guy to go to! Genuinely cared about getting us into a vehicle we could afford and enjoy! We’ll be back.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 21, 2018

    Was amazing, went there just looking and wasn’t expecting them to be able to work with me, but they went about and Beyond and I ended up with a brand... new car. Thanks to the bill Cole team.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 19, 2018

    Great Service! Joey Bosa was very professional and understood our concerns. He worked to make sure our problem was identified and fixed. Mr. Bosa made... a frustrating situation go very smooth and I appreciate that very much. Thanks.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    April 18, 2018

    Fast & friendly but way overpriced. $35.00 to fix tire , way overpriced, I’ll go back to my local shops that charge 12.00. Not a happy customer.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 30, 2017

    Mark was a very nice young man. He truly was attentive to my needs, and charming as well. He made it very easy to choose my perfect vehicle. He was thorough... in his explanation of each car I was interested in, and helped me walk through each step in the buying process. Excellent service!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 30, 2017

    Mark was great! Very personable and friendly. He made the whole car buying experience stress free.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 30, 2017

    The entire experience was skeptical at first but after speaking with my salesman and getting to understand the process it was actually a nice experience!... Unfortunately I am not in the position to purchase newer vehicle but I will return in the near future!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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