Reviews
The staff was very pleasant upon arriving for our
The staff was very pleasant upon arriving for our service. They greeted us. Welcomed us. Ron and Mark were both a delight to work with. Very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Esin, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
For many years we have had our cars serviced by Faulkner.
For many years we have had our cars serviced by Faulkner. Their service is the best, always reliable and they work to accommodate their customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!
I?ve never had such a great experience getting an oil
I?ve never had such a great experience getting an oil change. I had a nice cappuccino while waiting in the peaceful lounge. They cleaned my car after the oil change, my car looks and runs great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
They are the best both in selling and servicing.
They are the best both in selling and servicing. I purchased the car from them and go there every time for servicing. They are 45 mins away from me. I go there always though I have another Volvo near me. They give you all best suggestions and recommendations and always treat you as a valuable customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Devika, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The staffs are very friendly, great experience while I
The staffs are very friendly, great experience while I was waiting for my XC90.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.
The Faulkner Volvo Service Team is always kind,
The Faulkner Volvo Service Team is always kind, knowledgeable, professional, responsive, meticulous, efficient, and courteous!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rohan, thanks for your praise and kind comments about our team. Safe travels!
I?ve bought a car from Faulkner Volvo twice now, and keep
I?ve bought a car from Faulkner Volvo twice now, and keep going back to their service department, despite them being an hour away and me having several dealerships closer. The dealership closest to me has repeatedly broken my trust in sales and service, so I will stick with Faulkner. The hour drive has saved me thousands so far.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jan, thanks for your great review, and for giving our dealership such a high star rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Faulkner Volvo #1
I?ve been driving Volvos for over 25-years and can confidently say that Faulkner is my favorite dealer. Super customer service and follow up. I recommend Faulkner 100%
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Faulkner Volvo
Mark, Jeff and the Faulkner Volvo service team are top notch always a pleasant experience- quick friendly n fast service highly recommend this team!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Kathryn, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
TOP NOTCH SERVICE FROM A TEAM OF PROFESSIONALS!
?The service department at Faulkner Volvo is top notch in every way! Ron, Mark, Linda and Jeff up front are courteous and professional while doing a VERY DIFFICULT JOB: DEALING WITH THE PUBLIC ABOUT PROVIDING VERY EXPENSIVE SERVICES!!! From that team, who has worked together for at least the 5 years that I?ve been dealing there, to the PROFESSIONAL, WELL TRAINED VOLVO MECHANICS who have kept my XC-90 with 100,000 miles on it, looking and running like I bought it yesterday, I say THANKS ?YOUSE GUYS?!! (It?s a Philly thing! Get over it! GO BIRDS ? ?!)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Edward, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
