Reviews
Great car buying experience.
Great car buying experience. Nick Henry, our sales representative, was a pleasure to work with. I would highly recommend this dealership and Nick to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Alexander, thanks for your great review, and for giving our dealership such a high star rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Excellent, delivered a quality loaner car on time.
Excellent, delivered a quality loaner car on time. My car was returned the next day, washed and clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Ron and Mark are the best!
Ron and Mark are the best!! However I would not recommend my salesperson Eric. I came back 2 months later with 3 family members who leased 3 Volvos that day. I never got an email or text thanking me for the teferrals. Most dealerships give gift cards or $100 referral gift. I didn?t even get a Tgank you!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Cindy, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I was so impressed by the service works and service
I was so impressed by the service works and service provided by this dealership: they promptly diagnosed the issue and fixed it. The service manager and his crews were all professional, friendly and respectful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Henry, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!
Service is always very friendly, professional and
Service is always very friendly, professional and thorough. Waiting area has a very nice fancy beverage machine
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Donna, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
As always, my experience at Faulkner Volvo was
As always, my experience at Faulkner Volvo was exceptional! I have a Volvo dealership minutes away from my house. However, I choose to travel all the way to Faulkner to service my vehicle because to them you are like family. They take your concerns seriously and address them in the quickest time possible. I am always greeted by Jeff and Mark when I drop my vehicle off. They are very helpful and accommodating. Thank you both so very much for all you do. And thank you to the entire Faulkner Volvo team for always doing a great job!! I almost forgot to mention they have a coffee bar with snacks. If you?re waiting while your vehicle is serviced, you won?t have to go far for a snack and a nice warm beverage. The waiting area is nice and clean too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The best costumer service for vehicle at volvo.
The best costumer service for vehicle at volvo. The best guy who served for me was Mark one of the best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
This is my second car that I have purchased there they
This is my second car that I have purchased there they make it very easy and they helped me set up everything with my phone hooking up to the car as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Mark in sales is awesome.
Mark in sales is awesome. So easy and knowledgeable. Mark and Jeff in service are professional, informative and so nice and respectful. It?s a pleasant atmosphere for sales and service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Fern, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Faulkner Volvo inTrevose was a nightmare they messed my
Faulkner Volvo inTrevose was a nightmare they messed my car up charged me 6500 and my car is in worser shape then when I dropped it off the boss Jeff is very unprofessional rude and I’m just discussed never take your car there horrible
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are so disappointed to learn of this situation you have described. We want to regain your trust and your business so please reach out to us at (215) 961-9901. We will work with you to resolve this matter to your satisfaction.