Reviews
I had an overall pleasant and positive experience at
I had an overall pleasant and positive experience at Thompson Lexus, Willow grove. My car was serviced immediately and I was given status updates throughout the process. The associates were friendly and treated me with kindness and were courteous. The waiting area was clean, neat and comfortable.
I had an overall pleasant and positive experience at
I had an overall pleasant and positive experience at Thompson Lexus, Willow grove. My car was serviced immediately and I was given status updates throughout the process. The associates were friendly and treated me with kindness and were courteous. The waiting area was clean, neat and comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying a car has never been so much fun!
Buying a car has never been so much fun! I just picked up my beautiful 2025 Lexus IS 350 Sport and couldn't be happier. Our Sales Consultant, Ali Faraz, was simply wonderful...a soft spoken, highly knowledgeable, competent, reliable, and sincere gentleman who genuinely wanted me to be happy with my purchase. And Business Manager Luis Malave was equally professional and so nicely low-pressure with our final documents. Lastly, Ishaan spent over an hour with me to review all of the bells and whistles...capping off such a nice day with everyone. Without any hesitation whatsoever, I highly recommend Thompson Lexus in Willow Grove for your next Lexus purchase.
Buying a car has never been so much fun!
Buying a car has never been so much fun! I just picked up my beautiful 2025 Lexus IS 350 Sport and couldn't be happier. Our Sales Consultant, Ali Faraz, was simply wonderful...a soft spoken, highly knowledgeable, competent, reliable, and sincere gentleman who genuinely wanted me to be happy with my purchase. And Business Manager Luis Malave was equally professional and so nicely low-pressure with our final documents. Lastly, Ishaan spent over an hour with me to review all of the bells and whistles...capping off such a nice day with everyone. Without any hesitation whatsoever, I highly recommend Thompson Lexus in Willow Grove for your next Lexus purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I want to thank Maria for the amazing support during my
I want to thank Maria for the amazing support during my car purchase. My English is not very good, and her help truly made everything much easier. She handled all the communication, clearly explained every step, and professionally guided me through the paperwork with great attention. Maria is not only a great specialist but also a very pleasant person. The entire purchase went smoothly, without stress or unnecessary worries. Special thanks to the entire Thompson Lexus Willow Grove team and the finance manager who supported my deal. I highly recommend working with Maria and her team — they will make the car buying process comfortable and easy to understand. Wishing you continued success and prosperity! Sincerely, Keemya Arzmanova
I want to thank Maria for the amazing support during my
I want to thank Maria for the amazing support during my car purchase. My English is not very good, and her help truly made everything much easier. She handled all the communication, clearly explained every step, and professionally guided me through the paperwork with great attention. Maria is not only a great specialist but also a very pleasant person. The entire purchase went smoothly, without stress or unnecessary worries. Special thanks to the entire Thompson Lexus Willow Grove team and the finance manager who supported my deal. I highly recommend working with Maria and her team — they will make the car buying process comfortable and easy to understand. Wishing you continued success and prosperity! Sincerely, Keemya Arzmanova
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind and thoughtful review! We’re thrilled to hear that Maria was able to make your car-buying experience smooth and stress-free. We understand that navigating such an important purchase in a second language can be challenging, and we’re so glad Maria’s support helped make the process easier and more comfortable for you. Your kind words mean the world to our team at Thompson Lexus Willow Grove, and we’ll be sure to share your appreciation with Maria and our finance department as well.
Ali was terrific to work with from the beginning.
Ali was terrific to work with from the beginning. I would recommend him and this dealership!
Ali was terrific to work with from the beginning.
Ali was terrific to work with from the beginning. I would recommend him and this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending Thompson Lexus Willow Grove!
Gary Koch is your guy, if you are looking for an honest,
Gary Koch is your guy, if you are looking for an honest, straightforward, trustworthy, no xx car sales professional, he is the man! My husband and I purchased a 2024 truck with Gary, majority of the deal was done over the phone , via email but when we met in person he was the same, there were no hidden surprises or fees at the time of signing , he made sure everything we needed and wanted we received !
Gary Koch is your guy, if you are looking for an honest,
Gary Koch is your guy, if you are looking for an honest, straightforward, trustworthy, no xx car sales professional, he is the man! My husband and I purchased a 2024 truck with Gary, majority of the deal was done over the phone , via email but when we met in person he was the same, there were no hidden surprises or fees at the time of signing , he made sure everything we needed and wanted we received !
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending Thompson Lexus Willow Grove!
Maria was very helpful with good information and showed
Maria was very helpful with good information and showed me different models which helped me decide. She has been helpful setting me up with the tech division to get car details explained. Maria is very courteous and professional.
Maria was very helpful with good information and showed
Maria was very helpful with good information and showed me different models which helped me decide. She has been helpful setting me up with the tech division to get car details explained. Maria is very courteous and professional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Thompson Lexus Willow Grove!
I recently purchased a vehicle from this dealership, and
I recently purchased a vehicle from this dealership, and I couldn’t be happier with the experience. Maria Bobkoff was professional, knowledgeable, and truly helpful throughout the entire process. She answered all my questions and made sure I was comfortable with every detail before making a decision. The transaction was smooth, and the car was delivered in excellent condition. Highly recommend Maria Bobkoff for anyone looking for a trustworthy and efficient car-buying experience.
I recently purchased a vehicle from this dealership, and
I recently purchased a vehicle from this dealership, and I couldn’t be happier with the experience. Maria Bobkoff was professional, knowledgeable, and truly helpful throughout the entire process. She answered all my questions and made sure I was comfortable with every detail before making a decision. The transaction was smooth, and the car was delivered in excellent condition. Highly recommend Maria Bobkoff for anyone looking for a trustworthy and efficient car-buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Thompson Lexus Willow Grove!
Thank you for the consultation, Maria.
Thank you for the consultation, Maria. You demonstrated a high level of knowledge and communicated the information clearly and effectively. The interaction was constructive, and your approach inspired confidence. Your assistance played an important role in the decision-making process.
Thank you for the consultation, Maria.
Thank you for the consultation, Maria. You demonstrated a high level of knowledge and communicated the information clearly and effectively. The interaction was constructive, and your approach inspired confidence. Your assistance played an important role in the decision-making process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing this review! We appreciate you recommending Thompson Lexus Willow Grove!
Thank you, Maria, for the pleasant and professional
Thank you, Maria, for the pleasant and professional service. You were attentive and kind, and you created a comfortable atmosphere for the conversation. Your support and ability to clearly explain important details were very helpful. It was a pleasure working with you.
Thank you, Maria, for the pleasant and professional
Thank you, Maria, for the pleasant and professional service. You were attentive and kind, and you created a comfortable atmosphere for the conversation. Your support and ability to clearly explain important details were very helpful. It was a pleasure working with you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing this review! We appreciate you recommending Thompson Lexus Willow Grove!
I purchased a Lexus GX 550.
I purchased a Lexus GX 550. Ali was professional from start to finish. He answered all my questions prior to the sale, didn’t apply pressure to close and after the sale was finished, followed through to make sure everything was perfect.
I purchased a Lexus GX 550.
I purchased a Lexus GX 550. Ali was professional from start to finish. He answered all my questions prior to the sale, didn’t apply pressure to close and after the sale was finished, followed through to make sure everything was perfect.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing this review! We appreciate you recommending Thompson Lexus Willow Grove!