Thompson Lexus Willow Grove

5.0 out of 5 5.0
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:30 PM - 8:00 PM

Thompson Lexus Willow Grove Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 PM - 8:00 PM

Tuesday

7:30 PM - 8:00 PM

Wednesday

7:30 PM - 8:00 PM

Thursday

7:30 PM - 8:00 PM

Friday

7:30 PM - 6:00 PM

Saturday

8:00 PM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2017

Thompson Lexus Willow Grove in Willow Grove, PA, is proud to be an automotive leader in our area. Since opening our door

...

s, Thompson Lexus Willow Grove has kept a firm commitment to our customers. We offer a wide selection of vehicles and strive to make the car-buying process as quick and hassle-free as possible. Customers enjoy complimentary amenities, such as car wash and vacuum with every service, courtesy shuttle service, loaner vehicles, Lifetime PA State Safety Inspection and more. In addition to being one of the most advanced technology-focused dealerships in the region, the facility is environmentally-conscious and energy-efficient.

"Complimentary car wash, vacuum and loaner vehicles available with every service"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 28, 2018

    We drove an hour and a half to visit this dealership. I called ahead of time and was greeted on the phone by Joe Troutman, a salesman at the dealership.... He made sure the car was there and pulled it aside while we drove there. Once there it was a smooth process and we ended up buying a 2013 Ford Explorer in great condition. Joe even met us there on a Thursday which was his day off. Super new and clean Lexus dealership if in need of a Lexus.

    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback! We will pass your kind words along!

  • 5.0 out of 5
    August 21, 2017

    My used car search on cars.com brought me here. Everybody at Thompson, from start to finish, was very friendly and helpful. It didn't matter that I was... there to buy a pre-owned Nissan, not a Lexus. I received nothing but courtesy and respect from all with whom I interacted. Every time I was there, everybody said "hi" and offered me a drink or snack from the open kitchen in this beautifully designed and appointed dealership.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Derek, thank you so much for this glowing review! We are thrilled to hear about your experience at our dealership. Enjoy your Nissan - we look forward... to working with you soon!

  • April 29, 2019

    Thompson, Willow Grove is a brand new facility so I knew it would probably be good but I was blown away by the facility design when I brought in my 2018... ES350 for service. Great job and keep up the good work!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your kind words about our Lexus Willow Grove dealership! We appreciate you trusting us with the service of your vehicle and look forward... to seeing you again soon!