Gary Yeomans Honda

We took our 2017 Honda accord to get the CVT transmission oil changed. They completed the service and listed other issues that they found wrong with the vehicle. we were surprised that they mention the battery sensor was cracked while the day before we open the hood to jump start the vehicle and did not have that issue with the sensor. My son drove the car home and noticed a rattling sound on the driver front tire area. we saw that the bottom shroud cover was not fastened and we temporally put a nylon fastener in and called the service shop to get the vehicle inspected for any other issues. The report came back with a inner fender well liner missing, the cracked battery sensor ,camera aim sensor issue and other minor engine issues like a leaky valve cover gasket. We called service about how the inner fender shroud turned up missing and they said it was missing for a long time. I then asked why it wasn't reported when he changed the CVT oil and she said it wasn't a safety concern but commented that it could allow water to get in and cause sensor failure. But "THAT"S NOT A SAFETY CONCERN". My son is driving the car back to OHIO and I'm continuing to contact service to resolve what I consider poor service performance and service. My son and I know the the battery sensor was damaged in the shop. Looking at their service report the exterior inspection was checked green. After all of this we decided to do further checks on the undercarriage and found the nylon fasteners missing on the front shroud. WOW! I can't trust their service department after this episode and we just bought a new car there which I would not have done knowing what I experienced with service. I'm will continue to seek reasoning and closure to these issues but my trust in service is completely gone. I'm hoping they have video cameras in the work bays so they may review the work done on our car. I suggest to all when bring a car for service, mark items like oil filters, air filters, and take pictures of the car inside and out to ensure that work was done professionally.

Great service was excellent , and personnel was very friendly, the work preformed was excellent, would have my vehicle work on again Gary Yomans Honda. Thank you!

Salesman was pleasant and only one minor hiccup negotiating and closing the deal for the 2016 Civic. Paperwork and vehicle delivery process was quicker than expected. Only issue was only one key delivered with the car. I asked to see if there was a 2nd key, was told they would check. After being notified a second key was located and mailed, it never showed up. Salesman who ?would be there for me? stopped responding to my texts for information. So I?m now stuck buying my own replacement key because of there (I have to guess) negligence. Still would consider going back for a good deal.

Lissette in Customer Service is Wonderful! Coordinates the sale, the service, and everything in between. She is the reason I shop at Gary Yeoman?s

Had problem on interstate and went into dealership to have repaired. Satisfied with the service, facility and repairs done. Would recommend dealership to anyone. Thank you

Highly recommend Gary Yeomans Honda! I recently traded in my six year old Honda Civic for the 2026 model. Love the car and Jason Gama is a super salesman. Showed me all my options ( car & buying). Was very helpful answering all my questions and made the whole process easy. I was very impressed with his ?can do? attitude. Whatever I wanted, he made it happen! I would say if you are shopping for a car, see Jason Gama, he is the best!

We were treated good by Jason Gama. He showed vehicles in the lot according to our preference. We ended up getting the latest CRV Hybrid Sport Touring that?s not available. But we got it the next day.

Excellent friendly timely service. The waiting area was nice and clean. Complimentary coffees including cappuccino, etc... were available. I was offered a ride by the dealership because it was a major service.

Easy to make an appointment online. Was told the oil change would take an hour thirty minutes. After one hour I was on my way.

Manuela was very professional and repair was quick . This is the second time she take care us. The purchase was ok even do we bought a used car