Reviews
Carlos was a real pro. He communicated with yin a friendly manner and Tina had his back giving me options. Love this dealership.
Carlos was a real pro. He communicated with yin a friendly manner and Tina had his back giving me options. Love this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Jose was courteous, friendly and knowledgeable. He made my service visit stress less. The warranty Repair was done perfectly.
Jose was courteous, friendly and knowledgeable. He made my service visit stress less. The warranty Repair was done perfectly.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
The people working at the front desk is really nice good knowledge about what your car needs. Overall havbeen there twice for my car service and it's been 10 out of 10.
The people working at the front desk is really nice good knowledge about what your car needs. Overall havbeen there twice for my car service and it's been 10 out of 10.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mazda has good customer service that means a lot when you are bringing your car in for service.
Mazda has good customer service that means a lot when you are bringing your car in for service.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
clear and efficient as usual…… nothing more to say. This request for words is obnoxious
clear and efficient as usual…… nothing more to say. This request for words is obnoxious
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service gets done. They explain to what needs to be done and the video they send is always helpful as a visual.
Service gets done. They explain to what needs to be done and the video they send is always helpful as a visual.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I queried the dealership via email about the car I was interested in. I was contacted by Sam Amurkhanov within minutes. I requested OTD pricing and he delivered the information I needed. I was happy with the offer he extended and arranged a test drive. The end result is that we bought the car after the test drive. The only negative to the transaction was the length of time it took to complete the sale. The OTD price of the car was established, but we introduced a trade-in at the last minute. Waiting for the F&I session was way too long. We were pitched the extended warrantee as expected, which by the way, was well presented, but we declined to purchase as the value of such insurance is not apparent for a brand-new automobile. Overall, I am pleased with the responsiveness of the dealership employees and the honest business approach.
I queried the dealership via email about the car I was interested in. I was contacted by Sam Amurkhanov within minutes. I requested OTD pricing and he delivered the information I needed. I was happy with the offer he extended and arranged a test drive. The end result is that we bought the car after the test drive. The only negative to the transaction was the length of time it took to complete the sale. The OTD price of the car was established, but we introduced a trade-in at the last minute. Waiting for the F&I session was way too long. We were pitched the extended warrantee as expected, which by the way, was well presented, but we declined to purchase as the value of such insurance is not apparent for a brand-new automobile. Overall, I am pleased with the responsiveness of the dealership employees and the honest business approach.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The coffee machine was not working The bathrooms were clean People were polite the facilities were clean
The coffee machine was not working The bathrooms were clean People were polite the facilities were clean
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- Buying process
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
would like to document my ongoing concern regarding my Mazda CX-90 steering issue. The dealership previously replaced the steering gear/component related to the steering system in an attempt to repair the original problem. However, after the repair, the steering wheel became noticeably stiff and difficult to turn compared to how the vehicle originally drove. In addition, the vehicle still does not feel safe or normal while driving. The steering behavior changed after the repair, and the issue remains unresolved. Now I am being told that nothing further can be done at the dealership level and that I should contact corporate customer service. I am very concerned because this issue directly affects steering and vehicle control, which is a major safety concern for me and my family. I would like this issue formally escalated and documented with Mazda corporate for further review and assistance. Thank you. Mohanad
would like to document my ongoing concern regarding my Mazda CX-90 steering issue. The dealership previously replaced the steering gear/component related to the steering system in an attempt to repair the original problem. However, after the repair, the steering wheel became noticeably stiff and difficult to turn compared to how the vehicle originally drove. In addition, the vehicle still does not feel safe or normal while driving. The steering behavior changed after the repair, and the issue remains unresolved. Now I am being told that nothing further can be done at the dealership level and that I should contact corporate customer service. I am very concerned because this issue directly affects steering and vehicle control, which is a major safety concern for me and my family. I would like this issue formally escalated and documented with Mazda corporate for further review and assistance. Thank you. Mohanad
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
This is our 2nd time buying from this dealership. The staff once again was very helpful. Damian was very responsive and took the time to make sure we got the vehicle we wanted.
This is our 2nd time buying from this dealership. The staff once again was very helpful. Damian was very responsive and took the time to make sure we got the vehicle we wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car