Reviews
I appreciate the prompt service I received from the technician. They noticed something that needed to be fixed and took care of it.
I appreciate the prompt service I received from the technician. They noticed something that needed to be fixed and took care of it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I always receive excellent service at this Dealership. They are always very respectful, friendly, professional, and explain what is going on with my car.
I always receive excellent service at this Dealership. They are always very respectful, friendly, professional, and explain what is going on with my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our Sales Person Sean Chatelain was the best as he made the experience very welcoming and professional. We would recommend him to anyone interested in buying a car from Team Mazda Vallejo.
Our Sales Person Sean Chatelain was the best as he made the experience very welcoming and professional. We would recommend him to anyone interested in buying a car from Team Mazda Vallejo.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Good afternoon, I am writing to inform that I was not satisfied with the service. I bought my car in for oil change. When I returned to get my car, the rep had all these suggestions for extended service which Ifound overwhelming. When I got my car back the car had a strange sound in the fan. I took it back and the rep stated well remember we recommended more service and that the techs were crossed trained and are not proficient with Hyundais. I was shocked and stated it would have been nice to know that ahead of time. Nonetheless, they stated they could not find anything wrong, but could charge me to clean out my blower. I said no and I would get second opinion. I went to the dealership they performed a diagnostic and found nothing wrong except a leaf in my blower which probably occurred during the oil change. I was appalled because your rep told me he could charge me to check the blower when I took it back prior to going to dealership. I found this to be suspect. Nonetheless, I will never bring my vehicle back because I felt the rep was trying to get a money grab. The dealership removed it for FREE. Trying to get more money by coming up with more services etc. is bad business. I will leave a review on Yelp, Facebook, and Google. Respectfully, Dissatisfied customer!
Good afternoon, I am writing to inform that I was not satisfied with the service. I bought my car in for oil change. When I returned to get my car, the rep had all these suggestions for extended service which Ifound overwhelming. When I got my car back the car had a strange sound in the fan. I took it back and the rep stated well remember we recommended more service and that the techs were crossed trained and are not proficient with Hyundais. I was shocked and stated it would have been nice to know that ahead of time. Nonetheless, they stated they could not find anything wrong, but could charge me to clean out my blower. I said no and I would get second opinion. I went to the dealership they performed a diagnostic and found nothing wrong except a leaf in my blower which probably occurred during the oil change. I was appalled because your rep told me he could charge me to check the blower when I took it back prior to going to dealership. I found this to be suspect. Nonetheless, I will never bring my vehicle back because I felt the rep was trying to get a money grab. The dealership removed it for FREE. Trying to get more money by coming up with more services etc. is bad business. I will leave a review on Yelp, Facebook, and Google. Respectfully, Dissatisfied customer!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Managing Service Advisor was helpful and explained work that needed to be done to my Mazda. A loaner was also available to cover the days where my car was at the service shop which helped me be mobile for everyday transportation.
Managing Service Advisor was helpful and explained work that needed to be done to my Mazda. A loaner was also available to cover the days where my car was at the service shop which helped me be mobile for everyday transportation.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly and helpful staff and fair prices. They helped me find a car that best fit my preferences and budget.
Very friendly and helpful staff and fair prices. They helped me find a car that best fit my preferences and budget.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The crew at Team Mazda are always great to work with! This is my 3rd lease with them and they went above and beyond to get me the vehicle I wanted. Thank you Team Mazda!
The crew at Team Mazda are always great to work with! This is my 3rd lease with them and they went above and beyond to get me the vehicle I wanted. Thank you Team Mazda!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience with Team Mazda from start to finish. The staff was friendly, knowledgeable, and made the entire process smooth and stress-free. I’m very happy with my purchase and would definitely recommend this dealership to others
I had a great experience with Team Mazda from start to finish. The staff was friendly, knowledgeable, and made the entire process smooth and stress-free. I’m very happy with my purchase and would definitely recommend this dealership to others
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I really enjoyed my experience at this dealership. Everyone was very helpful and made sure I got exactly what I was looking for.
I really enjoyed my experience at this dealership. Everyone was very helpful and made sure I got exactly what I was looking for.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The staff are very friendly and professional. Carlo V. Jr. Did a excellent job and the finance department are very professional and answer all my questions .
The staff are very friendly and professional. Carlo V. Jr. Did a excellent job and the finance department are very professional and answer all my questions .
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair