CarMax Capitol Expressway

1.0 out of 5 1.0

About Our Dealership

Dealer on Cars.com since June 2017

"Experience Clear and Simple Car Buying and Selling"

Reviews

1.0 out of 5 1.0
1 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 31, 2019

    Applied and go approved to purchase a truck from them, got the email certification as well as the approved request to ship the vehicle to another CarMax... location and then after I was already approved for the vehicle and took the credit inquiry hit and all they sold the truck right from under me and ship it somewhere else. All this while I am deployed and needing a vehicle for when I get back. Not very trustworthy at all.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    9 people out of 9 found this review helpful. Did you?