Reviews
Great working with Ted, purchased out of state. Straight forward on pricing and condition of vehicle. Highly recommend working with Ted and this dealership
Great working with Ted, purchased out of state. Straight forward on pricing and condition of vehicle. Highly recommend working with Ted and this dealership
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- Buying process
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with Ted and the team! We’re glad the process was straightforward. We truly appreciate your recommendation and your business here at Performance Luxury Sport Covington!
Great experience. Ted Foster was fantastic. They were a great help after the carvana fiasco and were good at communicating and helping throughout the process. Would highly recommend.
Great experience. Ted Foster was fantastic. They were a great help after the carvana fiasco and were good at communicating and helping throughout the process. Would highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My wife and I worked with Ted and Chan to purchase a low-mileage Infiniti Q50RS. Since I have asthma and we have a two-month-old baby, a non-smoking vehicle was an absolute requirement. We explicitly asked about this and were assured the car was smoke-free before committing to a 20-hour round trip from Missouri. Upon arrival, the car smelled heavily of cigars. Despite having only 5,700 miles, the interior was far from the 'perfect' condition promised. Management attempted to pass the scent off as 'cleaning chemicals,' but it was clearly a failed attempt to mask heavy tobacco use. We felt completely misled. Driving 20 hours to find a car in that condition—after being given specific assurances otherwise—is unprofessional and classless. I would urge extreme caution to anyone considering a vehicle here; their word clearly does not match the reality of their inventory.
My wife and I worked with Ted and Chan to purchase a low-mileage Infiniti Q50RS. Since I have asthma and we have a two-month-old baby, a non-smoking vehicle was an absolute requirement. We explicitly asked about this and were assured the car was smoke-free before committing to a 20-hour round trip from Missouri. Upon arrival, the car smelled heavily of cigars. Despite having only 5,700 miles, the interior was far from the 'perfect' condition promised. Management attempted to pass the scent off as 'cleaning chemicals,' but it was clearly a failed attempt to mask heavy tobacco use. We felt completely misled. Driving 20 hours to find a car in that condition—after being given specific assurances otherwise—is unprofessional and classless. I would urge extreme caution to anyone considering a vehicle here; their word clearly does not match the reality of their inventory.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I stopped in Performance SuperStore to check out the used vehicles and talked with Rob Holt, I told him what I was looking for and he showed me a few on my list, I test drove 3 vehicles and ended up buying one. Rob was very knowledgeable and professional, he was also very patient and helpful. I strongly suggest stopping in and talking with Rob Holt he will take time to listen to your needs and find you the perfect car for you. Thanks for helping me find my perfect car.
I stopped in Performance SuperStore to check out the used vehicles and talked with Rob Holt, I told him what I was looking for and he showed me a few on my list, I test drove 3 vehicles and ended up buying one. Rob was very knowledgeable and professional, he was also very patient and helpful. I strongly suggest stopping in and talking with Rob Holt he will take time to listen to your needs and find you the perfect car for you. Thanks for helping me find my perfect car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had my first car buying experience at this store, and I couldn’t be happier! Mark and Tim are so great!! Very authentic, and work with you to find what you want/need! At no point did it feel gimmicky or pressured. You can tell they are knowledgeable and eager to help! The original car I came in to test drive ended up not being what I wanted. Mark and Tim helped me find a car on their lot that was the perfect for what I needed! I was able to stay in my budget and get a great car! Couldn’t say enough good things!
I had my first car buying experience at this store, and I couldn’t be happier! Mark and Tim are so great!! Very authentic, and work with you to find what you want/need! At no point did it feel gimmicky or pressured. You can tell they are knowledgeable and eager to help! The original car I came in to test drive ended up not being what I wanted. Mark and Tim helped me find a car on their lot that was the perfect for what I needed! I was able to stay in my budget and get a great car! Couldn’t say enough good things!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very quick and easy. We quickly worked out a deal and had the vehicle ready to go. They understood our needs and were able to understand the type of buyer we were. Good experience!
Very quick and easy. We quickly worked out a deal and had the vehicle ready to go. They understood our needs and were able to understand the type of buyer we were. Good experience!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I took my 19-year-old granddaughter to purchase her very first car Tim was very upfront with us and very helpful for my granddaughter to get this vehicle she absolutely loves it I would highly recommend these guys to first time buyers or even experienced buyers I would go back again.
I took my 19-year-old granddaughter to purchase her very first car Tim was very upfront with us and very helpful for my granddaughter to get this vehicle she absolutely loves it I would highly recommend these guys to first time buyers or even experienced buyers I would go back again.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tim worked hard to get me in the truck I wanted. Nothing but good things to say about the whole staff. Financing was taken care of without a hitch.
Tim worked hard to get me in the truck I wanted. Nothing but good things to say about the whole staff. Financing was taken care of without a hitch.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again in the future!
Tim and his team (we worked with Alyssa) won't put you in anything but the best! They work with ALL credit types AND situations. We haven't gotten our car yet, but there is ZERO pressure to buy. I felt like they genuinely care.
Tim and his team (we worked with Alyssa) won't put you in anything but the best! They work with ALL credit types AND situations. We haven't gotten our car yet, but there is ZERO pressure to buy. I felt like they genuinely care.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Even though I didn’t get a car based off of my own faults. Over the customer service was excellent. Would recommend especially if your looking for a nice, affordable used car
Even though I didn’t get a car based off of my own faults. Over the customer service was excellent. Would recommend especially if your looking for a nice, affordable used car
- Customer service
- 5.0
- Buying process
- 2.0
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase