Reviews
Nina was great very professional and pleasant.
Nina was great very professional and pleasant. I recommend working with her to buy your vehicle.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buyer Beware - Ripoff is coming!
Buyer Beware! They tried the "bait and switch" tactic advertising a very competitive price on a nice vehicle. But when they found out that I was a cash buyer all of a sudden the price went up $7,000. One sales lady quoted a free 30 day "bumper to bumper" warranty. It sounded too good to be true on a used car so I asked the insurance guy and he told me it was only a "power train" warranty (which is not bad but not as originally stated). This dealership took 3 business days (and 3 different employees) to give me a verbal confirmation on all charges. They are under staffed and care more about the people walking in the door (the manager admitted this to me). Dealers will advertise low prices when they have a strategy of steering you to high priced financing (usually for folks who are unaware of market rates or have with lower credit ratings). They then get a kick back on the financing deal. If you have your own credit or cash they can't make money on the loan so they try and add a surcharge on to the price and disguise it as a "market adjustment". I don't buy cars from sneaky organizations. This dealer is not for the "educated consumer or cash buyer". If you have bad credit, just don't care what you pay in interest, or are uneducated about market interest rates than this is your dealer.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I arrived to my appointment with a trade in and I was
I arrived to my appointment with a trade in and I was able to get the exact dollar amount I asked for and I am happy with the overall experience. Thank you Nina and the management team.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad you had a good experience at Square One Auto! We appreciate you leaving a review. Let us know when you’re interested in coming back!
You will pay a dealer fee of at least $5,000.
I'm calling by phone. I'm asking if there is a dealer fee. The woman on the phone persistently does not answer my question. Then she says, it varies between 4000-5000-6000 dollars. OMG! This is totally fraud. Vehicle prices are not cheap compared to other companies. At least be honest and write your dealer fee in the description of your vehicles! Don't go here. Really don't go here. Or whatever the price of the vehicle you will buy is, add a price of at least 5000-7000 dollars on it when you go there.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Efe, thank you for taking the time to leave a review. We apologize for the inconvenience. We would really like to try and turn this experience around! Please feel free to give us a call at 732- 943-2444
Friendly and very informative Gabriela was great for an
Friendly and very informative Gabriela was great for an no pressure transaction. Easy and pleasant transaction overall from all staff I interacted with.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Overcharged dealership fees(6,700$ for a used car)
They are not honest because they overcharged my car for its dealership fees. The dealership fees cost 6,700$ and no one told me about them during the sale.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Edna, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (732) 943-2444. We look forward to hearing from you.
From my very first conversation with Gabby, I knew I was
From my very first conversation with Gabby, I knew I was in the right place. She was so polite and informative, I can’t imagine a better person to have helped me. I knew what I wanted and she made it all happen. The entire team was very professional and patient too! Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
i needed an upgrade and my sales person was Nina, on top
i needed an upgrade and my sales person was Nina, on top of helping me get my car she took the time to find me insurance. 100% recommend.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jay and RJ were amazing !
Jay and RJ were amazing ! Very helpful and amazing personalities! Humble and got me and my husband out as fast as they were able too.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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This was a great shopping experience.
This was a great shopping experience. Every employee handling our deal today was extremely helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car