Reviews
Great experience—friendly staff, smooth process, no
Great experience—friendly staff, smooth process, no pressure, clear communication, and excellent service. Highly recommend this dealership to anyone!
Great experience—friendly staff, smooth process, no
Great experience—friendly staff, smooth process, no pressure, clear communication, and excellent service. Highly recommend this dealership to anyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I couldn’t be happier with my new car!
I couldn’t be happier with my new car! The whole process was smooth, stress-free, and honestly a little exciting. The team really listened to what I needed and helped me find the perfect fit within my budget.
I couldn’t be happier with my new car!
I couldn’t be happier with my new car! The whole process was smooth, stress-free, and honestly a little exciting. The team really listened to what I needed and helped me find the perfect fit within my budget.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service from start to finish!
Great service from start to finish! Everyone was friendly, patient, and helped me find exactly what I wanted. Highly recommend!
Great service from start to finish!
Great service from start to finish! Everyone was friendly, patient, and helped me find exactly what I wanted. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience with Lending Group Auto!
Great experience with Lending Group Auto! Laila was super quick to respond and super helpful, and Halim made sure everything got processed fast and smoothly. Really appreciated how easy they made the whole thing!
Great experience with Lending Group Auto!
Great experience with Lending Group Auto! Laila was super quick to respond and super helpful, and Halim made sure everything got processed fast and smoothly. Really appreciated how easy they made the whole thing!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Watch out for oil leaks.
Watch out for oil leaks. When I drove 2+ hrs to come check out a car, they did communicate well, making sure that they had the car ready for me to test drive. However, when I arrived I found immediately that it had an illegal tint job. Jalim tried to assure me that it was legal, and it's California, nobody cares about that. I pointed out a dent to the frame and missing trim pieces, indicating side impact damage and he said somebody probably stepped on it getting out or dropped a water bottle on it, causing a dent in the frame. When reaching underneath the car, there was a massive amount of oil embedded in the sound deadening material indicating a significant oil leak. Inside, there was evidence of meth having been smoked charring the headliner. Overall, not a good car and not a great experience. I am glad I passed.
Watch out for oil leaks.
Watch out for oil leaks. When I drove 2+ hrs to come check out a car, they did communicate well, making sure that they had the car ready for me to test drive. However, when I arrived I found immediately that it had an illegal tint job. Jalim tried to assure me that it was legal, and it's California, nobody cares about that. I pointed out a dent to the frame and missing trim pieces, indicating side impact damage and he said somebody probably stepped on it getting out or dropped a water bottle on it, causing a dent in the frame. When reaching underneath the car, there was a massive amount of oil embedded in the sound deadening material indicating a significant oil leak. Inside, there was evidence of meth having been smoked charring the headliner. Overall, not a good car and not a great experience. I am glad I passed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
If I could give zero stars, I would.
If I could give zero stars, I would. I bought a 2017 Land Rover Discovery from Auto Lending Group on July 6, 2025. During the short 15-minute test drive, the car seemed fine. No one disclosed any engine problems. Less than a month later (August 4), the vehicle broke down. I also purchased a full Vehicle Service Contract (VSC) based on what the manager (Halim) and salesperson (Taylor) told me: that it was bumper-to-bumper and I could take it anywhere for repairs, including Land Rover. That was a huge part of why I felt comfortable buying the car. Turns out, that was a lie. When the car broke down, I called the warranty company (Auto Assure), and they told me I couldn’t take it “anywhere”—I had to go to Auto Lending Group’s own shop due to a clause called a "tie-back.” I never would’ve agreed to that. I called the dealership, and the finance manager Kris just doubled down and said I had to bring it in to them. I didn’t trust them anymore and declined. After multiple calls and emails, I finally got permission in writing from the dealership to take the car to Land Rover. Land Rover diagnosed it the next day: over $16,200 in repairs needed. The car is basically unusable. Then, Auto Assure denied the claim anyway, saying the dealer never approved it—despite written approval. I called the VSC rep again (Terri), and he became aggressive, wouldn’t share his full contact info, and refused to communicate in writing. So now I have: A car that cost $15,900 A repair bill of $16,200 A warranty that covers nothing A dealership that misled me from the start I’ve emailed Auto Lending Group demanding they take the car back and refund all money spent. I will not deal with them any other way going forward. This place cannot be trusted. Avoid at all costs.
If I could give zero stars, I would.
If I could give zero stars, I would. I bought a 2017 Land Rover Discovery from Auto Lending Group on July 6, 2025. During the short 15-minute test drive, the car seemed fine. No one disclosed any engine problems. Less than a month later (August 4), the vehicle broke down. I also purchased a full Vehicle Service Contract (VSC) based on what the manager (Halim) and salesperson (Taylor) told me: that it was bumper-to-bumper and I could take it anywhere for repairs, including Land Rover. That was a huge part of why I felt comfortable buying the car. Turns out, that was a lie. When the car broke down, I called the warranty company (Auto Assure), and they told me I couldn’t take it “anywhere”—I had to go to Auto Lending Group’s own shop due to a clause called a "tie-back.” I never would’ve agreed to that. I called the dealership, and the finance manager Kris just doubled down and said I had to bring it in to them. I didn’t trust them anymore and declined. After multiple calls and emails, I finally got permission in writing from the dealership to take the car to Land Rover. Land Rover diagnosed it the next day: over $16,200 in repairs needed. The car is basically unusable. Then, Auto Assure denied the claim anyway, saying the dealer never approved it—despite written approval. I called the VSC rep again (Terri), and he became aggressive, wouldn’t share his full contact info, and refused to communicate in writing. So now I have: A car that cost $15,900 A repair bill of $16,200 A warranty that covers nothing A dealership that misled me from the start I’ve emailed Auto Lending Group demanding they take the car back and refund all money spent. I will not deal with them any other way going forward. This place cannot be trusted. Avoid at all costs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Shady dealer.
Shady dealer. I went in to get info on the red 2018 Ford Fiesta the have advertised and was told they were doing a "safety check". Turns out they've had it a year according to the Carfax report. This is the ol' bait n switch trick to get people into the dealer. not good.
Shady dealer.
Shady dealer. I went in to get info on the red 2018 Ford Fiesta the have advertised and was told they were doing a "safety check". Turns out they've had it a year according to the Carfax report. This is the ol' bait n switch trick to get people into the dealer. not good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Absolutely terrible car-buying experience.
Absolutely terrible car-buying experience. We decided to not buy from here solely on the basis of their customer relations. Note: don't mock a potential customer. Also, when the customer says to stop emailing them, then stop emailing them. I'd give 'em zero stars if I could.
Absolutely terrible car-buying experience.
Absolutely terrible car-buying experience. We decided to not buy from here solely on the basis of their customer relations. Note: don't mock a potential customer. Also, when the customer says to stop emailing them, then stop emailing them. I'd give 'em zero stars if I could.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I just wanted to take a few moments to share my
I just wanted to take a few moments to share my experience buying a vehicle from Lending Group Auto for my son, who just turned 16. When shopping for a car, it's hard to find a good car at a reasonable price. It's even harder to find people that demonstrate integrity… after all it’s the car business. Today I hit the jack pot and couldn’t be happier. I found a GREAT car at a GREAT price! And Jesse and Halim were absolutely outstanding to work with. Their professionalism, honesty and dedication to customer service made this a 5-STAR experience for me. No games, no B.S, and the vehicle was beautiful. All of the cars on their lot looked very nice and well-kept. Their show room was immaculate. I have been car shopping for weeks and test drove many cars from other lots. I could not believe how some of these other cars looked. But not at Lending Group Auto. My car was in excellent condition. They have pride in their vehicles and care a lot about their reputation. They also know the market well and price their cars competitively. But it was the professionalism of Jesse and Halim that really stood out for me. They went above and beyond and I am very grateful for their help. I’ve only had the car for a few hours but I’m confident I purchased a great car at a great price. I will absolutely refer everyone I know to Jesse and Kalim and I will return to Lending Group Auto when I’m in the market for another car. Thank you guys!
I just wanted to take a few moments to share my
I just wanted to take a few moments to share my experience buying a vehicle from Lending Group Auto for my son, who just turned 16. When shopping for a car, it's hard to find a good car at a reasonable price. It's even harder to find people that demonstrate integrity… after all it’s the car business. Today I hit the jack pot and couldn’t be happier. I found a GREAT car at a GREAT price! And Jesse and Halim were absolutely outstanding to work with. Their professionalism, honesty and dedication to customer service made this a 5-STAR experience for me. No games, no B.S, and the vehicle was beautiful. All of the cars on their lot looked very nice and well-kept. Their show room was immaculate. I have been car shopping for weeks and test drove many cars from other lots. I could not believe how some of these other cars looked. But not at Lending Group Auto. My car was in excellent condition. They have pride in their vehicles and care a lot about their reputation. They also know the market well and price their cars competitively. But it was the professionalism of Jesse and Halim that really stood out for me. They went above and beyond and I am very grateful for their help. I’ve only had the car for a few hours but I’m confident I purchased a great car at a great price. I will absolutely refer everyone I know to Jesse and Kalim and I will return to Lending Group Auto when I’m in the market for another car. Thank you guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We purchased a 2017 BMW and upon driving away from
We purchased a 2017 BMW and upon driving away from purchasing the engine light went on. We immediately called and salesman said they'd take care of it and to come back next morning. Upon returning they had their mechanic take a look and stated they couldn't find anything wrong and there was nothing they could. After getting upset they said they could have their mechanic take a look and see if they could find anything. We decided to take it to our mechanic which we have trust in. He found they put in the wrong type of oil filter and was not place properly. This repair was $200, we crossed our fingers but within three weeks the engine light came on again, we took back to our mechanic and they found an engine coolant problem paid $850 to repair. Then after two weeks of repair engine light came on again. We took vehicle to BMW dealer and they ran smoke through engine and showed us on video of where the crack was in the engine $300 charge. To repair this would be between 8-10,000 dollars. We ended up trading in vehicle at a $6000 loss to us plus repair costs of $1350. Run away from this place, mechanic told there was no way they didn't know about this problem.
We purchased a 2017 BMW and upon driving away from
We purchased a 2017 BMW and upon driving away from purchasing the engine light went on. We immediately called and salesman said they'd take care of it and to come back next morning. Upon returning they had their mechanic take a look and stated they couldn't find anything wrong and there was nothing they could. After getting upset they said they could have their mechanic take a look and see if they could find anything. We decided to take it to our mechanic which we have trust in. He found they put in the wrong type of oil filter and was not place properly. This repair was $200, we crossed our fingers but within three weeks the engine light came on again, we took back to our mechanic and they found an engine coolant problem paid $850 to repair. Then after two weeks of repair engine light came on again. We took vehicle to BMW dealer and they ran smoke through engine and showed us on video of where the crack was in the engine $300 charge. To repair this would be between 8-10,000 dollars. We ended up trading in vehicle at a $6000 loss to us plus repair costs of $1350. Run away from this place, mechanic told there was no way they didn't know about this problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
