Reviews
Write a reviewI just wanted to take a few moments to share my
I just wanted to take a few moments to share my experience buying a vehicle from Lending Group Auto for my son, who just turned 16. When shopping for a car, it's hard to find a good car at a reasonable price. It's even harder to find people that demonstrate integrity… after all it’s the car business. Today I hit the jack pot and couldn’t be happier. I found a GREAT car at a GREAT price! And Jesse and Halim were absolutely outstanding to work with. Their professionalism, honesty and dedication to customer service made this a 5-STAR experience for me. No games, no B.S, and the vehicle was beautiful. All of the cars on their lot looked very nice and well-kept. Their show room was immaculate. I have been car shopping for weeks and test drove many cars from other lots. I could not believe how some of these other cars looked. But not at Lending Group Auto. My car was in excellent condition. They have pride in their vehicles and care a lot about their reputation. They also know the market well and price their cars competitively. But it was the professionalism of Jesse and Halim that really stood out for me. They went above and beyond and I am very grateful for their help. I’ve only had the car for a few hours but I’m confident I purchased a great car at a great price. I will absolutely refer everyone I know to Jesse and Kalim and I will return to Lending Group Auto when I’m in the market for another car. Thank you guys!
I just wanted to take a few moments to share my
I just wanted to take a few moments to share my experience buying a vehicle from Lending Group Auto for my son, who just turned 16. When shopping for a car, it's hard to find a good car at a reasonable price. It's even harder to find people that demonstrate integrity… after all it’s the car business. Today I hit the jack pot and couldn’t be happier. I found a GREAT car at a GREAT price! And Jesse and Halim were absolutely outstanding to work with. Their professionalism, honesty and dedication to customer service made this a 5-STAR experience for me. No games, no B.S, and the vehicle was beautiful. All of the cars on their lot looked very nice and well-kept. Their show room was immaculate. I have been car shopping for weeks and test drove many cars from other lots. I could not believe how some of these other cars looked. But not at Lending Group Auto. My car was in excellent condition. They have pride in their vehicles and care a lot about their reputation. They also know the market well and price their cars competitively. But it was the professionalism of Jesse and Halim that really stood out for me. They went above and beyond and I am very grateful for their help. I’ve only had the car for a few hours but I’m confident I purchased a great car at a great price. I will absolutely refer everyone I know to Jesse and Kalim and I will return to Lending Group Auto when I’m in the market for another car. Thank you guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We purchased a 2017 BMW and upon driving away from
We purchased a 2017 BMW and upon driving away from purchasing the engine light went on. We immediately called and salesman said they'd take care of it and to come back next morning. Upon returning they had their mechanic take a look and stated they couldn't find anything wrong and there was nothing they could. After getting upset they said they could have their mechanic take a look and see if they could find anything. We decided to take it to our mechanic which we have trust in. He found they put in the wrong type of oil filter and was not place properly. This repair was $200, we crossed our fingers but within three weeks the engine light came on again, we took back to our mechanic and they found an engine coolant problem paid $850 to repair. Then after two weeks of repair engine light came on again. We took vehicle to BMW dealer and they ran smoke through engine and showed us on video of where the crack was in the engine $300 charge. To repair this would be between 8-10,000 dollars. We ended up trading in vehicle at a $6000 loss to us plus repair costs of $1350. Run away from this place, mechanic told there was no way they didn't know about this problem.
We purchased a 2017 BMW and upon driving away from
We purchased a 2017 BMW and upon driving away from purchasing the engine light went on. We immediately called and salesman said they'd take care of it and to come back next morning. Upon returning they had their mechanic take a look and stated they couldn't find anything wrong and there was nothing they could. After getting upset they said they could have their mechanic take a look and see if they could find anything. We decided to take it to our mechanic which we have trust in. He found they put in the wrong type of oil filter and was not place properly. This repair was $200, we crossed our fingers but within three weeks the engine light came on again, we took back to our mechanic and they found an engine coolant problem paid $850 to repair. Then after two weeks of repair engine light came on again. We took vehicle to BMW dealer and they ran smoke through engine and showed us on video of where the crack was in the engine $300 charge. To repair this would be between 8-10,000 dollars. We ended up trading in vehicle at a $6000 loss to us plus repair costs of $1350. Run away from this place, mechanic told there was no way they didn't know about this problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We purchased a 2017 BMW and upon driving away from
We purchased a 2017 BMW and upon driving away from purchasing the engine light went on. We immediately called and salesman said they'd take care of it and to come back next morning. Upon returning they had their mechanic take a look and stated they couldn't find anything wrong and there was nothing they could. After getting upset they said they could have their mechanic take a look and see if they could find anything. We decided to take it to our mechanic which we have trust in. He found they put in the wrong type of oil filter and was not place properly. This repair was $200, we crossed our fingers but within three weeks the engine light came on again, we took back to our mechanic and they found an engine coolant problem paid $850 to repair. Then after two weeks of repair engine light came on again. We took vehicle to BMW dealer and they ran smoke through engine and showed us on video of where the crack was in the engine $300 charge. To repair this would be between 8-10,000 dollars. We ended up trading in vehicle at a $6000 loss to us plus repair costs of $1350. Run away from this place, mechanic told there was no way they didn't know about this problem.
We purchased a 2017 BMW and upon driving away from
We purchased a 2017 BMW and upon driving away from purchasing the engine light went on. We immediately called and salesman said they'd take care of it and to come back next morning. Upon returning they had their mechanic take a look and stated they couldn't find anything wrong and there was nothing they could. After getting upset they said they could have their mechanic take a look and see if they could find anything. We decided to take it to our mechanic which we have trust in. He found they put in the wrong type of oil filter and was not place properly. This repair was $200, we crossed our fingers but within three weeks the engine light came on again, we took back to our mechanic and they found an engine coolant problem paid $850 to repair. Then after two weeks of repair engine light came on again. We took vehicle to BMW dealer and they ran smoke through engine and showed us on video of where the crack was in the engine $300 charge. To repair this would be between 8-10,000 dollars. We ended up trading in vehicle at a $6000 loss to us plus repair costs of $1350. Run away from this place, mechanic told there was no way they didn't know about this problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Very professional, make you feel at home, they go extra
Very professional, make you feel at home, they go extra miles to make you feel at comfortable.
Very professional, make you feel at home, they go extra
Very professional, make you feel at home, they go extra miles to make you feel at comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service
I found my car online, called and spoke to Mark. He helped me get approved for a lone over the phone and get a great interest rate for the financing. I live 2 1/2 hours away so I was concerned as to when we were going to be able to get down there to test drive and see the car. Mark offered to take a deposit over the phone to hold the car. At first I didn't want to do that, but after he explained it was totally refundable if it wasn't the car of my dreams so I decided to go ahead and do it. I am so glad I did, we got down there, drove the car and bought it. Mark had the paperwork ready and we were out of there about an hour later. Very fast, Very efficient, very friendly people. No pressure. I would highly recommend this dealer 100 times over. So happy.
Great Service
I found my car online, called and spoke to Mark. He helped me get approved for a lone over the phone and get a great interest rate for the financing. I live 2 1/2 hours away so I was concerned as to when we were going to be able to get down there to test drive and see the car. Mark offered to take a deposit over the phone to hold the car. At first I didn't want to do that, but after he explained it was totally refundable if it wasn't the car of my dreams so I decided to go ahead and do it. I am so glad I did, we got down there, drove the car and bought it. Mark had the paperwork ready and we were out of there about an hour later. Very fast, Very efficient, very friendly people. No pressure. I would highly recommend this dealer 100 times over. So happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bait and switch city....
My kid got approved for a first time buyers loan. Picked out his car, a 2005 BMW m3 and negotiated the price and down payment over the phone and drove an hour and a half to test drive and purchase the car. Got to the lot, and the car was at the shop getting a new battery. So salesman says he will take us over to it and does. Then suddenly the car is not available, but guess what he has 5 lots full of other cars....so we look around the lots and find nothing that interests my kid, and leave. I was annoyed at that point. So 2 days later my kid calls back about the car and is told it would be ready later that day and we are good to go, then an hour later he calls back and says the car did not qualify as it was 11 years old.(I had pressed the salesman hard about this at our first visit and was told the credit union made an "exception") I called back and asked what the xxxx was going on and was told by another salesman that it was a mistake and the other sales guy was wrong, and they wanted to make it up to my kid. So my kid and salesman#2 worked all afternoon, to find another car that would fit his budget and his needs. Settled on a 2006 GT mustang with very low miles. So they talked to the bank and negotiated a deal, my son accepted terms and we drove an hour and half to go pick up the car. Got to the dealership and the car was not there.....was on another lot, so salesman#2 went and got it for the test drive. During the test drive, my son was notified that the car had just been sold...to someone else, but guess what he has 5 more lots to look at...... I was pissed at this point and let then know what I thought of the situation. 30 min later salesman started to text my son that he wanted another chance at our business and would offer a 6 mo warranty and a free tank of gas. We asked him to honor either one of the deals his office set up and approved. They declined. So 3 hours driving wasted and a tank and a half of gas wasted.....but hey they have 5 lots pick a car any car, just not the one you want.
Bait and switch city....
My kid got approved for a first time buyers loan. Picked out his car, a 2005 BMW m3 and negotiated the price and down payment over the phone and drove an hour and a half to test drive and purchase the car. Got to the lot, and the car was at the shop getting a new battery. So salesman says he will take us over to it and does. Then suddenly the car is not available, but guess what he has 5 lots full of other cars....so we look around the lots and find nothing that interests my kid, and leave. I was annoyed at that point. So 2 days later my kid calls back about the car and is told it would be ready later that day and we are good to go, then an hour later he calls back and says the car did not qualify as it was 11 years old.(I had pressed the salesman hard about this at our first visit and was told the credit union made an "exception") I called back and asked what the xxxx was going on and was told by another salesman that it was a mistake and the other sales guy was wrong, and they wanted to make it up to my kid. So my kid and salesman#2 worked all afternoon, to find another car that would fit his budget and his needs. Settled on a 2006 GT mustang with very low miles. So they talked to the bank and negotiated a deal, my son accepted terms and we drove an hour and half to go pick up the car. Got to the dealership and the car was not there.....was on another lot, so salesman#2 went and got it for the test drive. During the test drive, my son was notified that the car had just been sold...to someone else, but guess what he has 5 more lots to look at...... I was pissed at this point and let then know what I thought of the situation. 30 min later salesman started to text my son that he wanted another chance at our business and would offer a 6 mo warranty and a free tank of gas. We asked him to honor either one of the deals his office set up and approved. They declined. So 3 hours driving wasted and a tank and a half of gas wasted.....but hey they have 5 lots pick a car any car, just not the one you want.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
5 Star all the way
Theses guys are top notch. Very friendly. Non pushy. Bought a 2007 Nissan Titan and Love it.... Cant wait to go back and get my wife a newer SUV.
5 Star all the way
Theses guys are top notch. Very friendly. Non pushy. Bought a 2007 Nissan Titan and Love it.... Cant wait to go back and get my wife a newer SUV.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
above and beyond
I don't normally take the time to write a review but this review is so well deserved that I would have almost feel guilty if I hadn't. Kareem at Lending Club auto went above and beyond my expectations. He was not only trying to make a sale but he made sure I got a dependable vehicle and made me check my vanity. I am so pleased with this young man!
above and beyond
I don't normally take the time to write a review but this review is so well deserved that I would have almost feel guilty if I hadn't. Kareem at Lending Club auto went above and beyond my expectations. He was not only trying to make a sale but he made sure I got a dependable vehicle and made me check my vanity. I am so pleased with this young man!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service
I was not rushed into buying a vehicle the sales rep Mr Kareem Hightower was a very patient person who let me do most of the talking and gave great advice when i got a little unsure but it paid off in the end i left with a 2008 Bmw great help Mr.Hightower
Great customer service
I was not rushed into buying a vehicle the sales rep Mr Kareem Hightower was a very patient person who let me do most of the talking and gave great advice when i got a little unsure but it paid off in the end i left with a 2008 Bmw great help Mr.Hightower
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
I love lending club auto. They all are very helpful and friendly. They make buying a cars great experience. I brought two cars from them and I refer all my friends.
Excellent
I love lending club auto. They all are very helpful and friendly. They make buying a cars great experience. I brought two cars from them and I refer all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car