Perkins Motor Plex Jackson

3.4 out of 5 3.4
Rectangle 48
Sales 9:00 AM - 4:00 PM

Perkins Motor Plex Jackson Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2017

Buying a car is a big deal. You're about to spend your hard earned money. Our team members care deeply that we get "it" right for you. As we have grown to multiple locations, you will find four very specific values at the core of our company:

...



-Intentional Generosity- We share our profits with our team, our community, and those in need.
-Team- We are team members, not employees. We all act like we own the place.
-Fanatical Integrity- We do the right thing, in the right way, for the right reason, at the right time.
-Momentum Theorem- Fi/T(G)=M

We're honored you took the time to find out more about us and we look forward to serving you!

"We Take The Hassle Out of Car Buying."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.4 out of 5 3.4
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    January 31, 2020

    Dynamic pricing for a dealer who advertises “no haggle/hassle” pricing. Could be premeditated. What they do is list prices on external sites (like cars.com)... for long periods of time which are lower than a salesman can agree to accept without calling his bosses bosses boss. That lower pricing gets the customer to come in, test drive, and then when you sit down to discuss “out the door” costs and financing, they show you the real price on their website, which in my case, was $1,000 more than advertised here for the same stock # vehicle. It was literally explained to me that their pricing is fixed and firm but varies like the stock market. The owner, Mr. Perkins, goes on their internal website and changes prices of vehicles when he sees demand rising or falling. Thats the only price the stores can accept. I was told “Unfortunately Mr. Perkins but might not be checking to confirm all external sources of advertising are also updated”. Can’t make this xxxx up. Concerns with a vehicle I was prepared to buy was immediately dismissed instead of investigated or resolved to make the sale. Their solution is to find another similar vehicle from another Perkins store to start the process all over again. A great motto for this store is “meh, maybe the next guy won’t notice”. Wish there was a way to get a great deal from an auto dealer who was not determined to live up to your worst auto dealer stereotypes.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    First and foremost, thank you for allowing Perkins Motor Plex the opportunity to serve you during your car buying process. We know how stressful car b...uying can be and we strive to make it as simple and transparent a process as possible. You are correct that we are a one price, hassle free dealership. We put our best price on each of our vehicles from day one to lead the market. Of course, being market based pricing, there are times when the price will be reduced (to continue to lead the market) and occasionally, if our analytic tools call for it, the price may be raised. In cases such as your own, if a customer comes in on the same day that the change has occurred but the websites haven't reflected the new price (it can take a few hours) we make sure you get the lowest price. Just as we did when you were here; again, we are for serving you. Having 5 dealerships and over 800 vehicles in inventory we want to make sure you get the vehicle you want. So we offered to have a few comparable vehicles transferred here at no cost to you so you could compare them side by side. We are still more than happy to do so for you. If I can help you in any other way please let me know. I can be reached @ 731.300.7600. Thank you. Austin.

  • 5.0 out of 5
    November 22, 2019

    Everyone at Perkins was Sean was awesome and he was able to get me my dream car at the best price! I couldn’t have asked for a better experience. Go check... them out!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 12, 2018

    First off I hate shopping & the thought of buying a vehicle made me sick & complete dread! I started by going online to local dealers to see what was on... the lots, I can’t stand haggling & I knew what I wanted to spend. Went to Perkins & wasn’t surrounded by vultures, laid back experience & such an easy process. Sean was great to work with!! I’ll return to this lot every time I have to purchase. Hoping my new one last me another 10 years :) I highly recommend Perkins!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 27, 2018

    I have already bought two vehicles from them and am planning to purchase my third. Each time, the experience had been nothing but top notch. Both vehicles... were delivered to me from our of town and the salesman was ultra-responsive via email, text, and phone. Each time, I knew what the cost of the vehicle would be out the door before ever stepping into the dealership. Never wasted one second in the "let me talk to my manager" game. This is the way car buying should be!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 21, 2018

    Never called me back I don't think that's good to lie to someone if they didn't want to sell me a car they should have told me

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hi Gary. First and foremost, thank you for thinking of Perkins Motor Plex as you search for your next vehicle. I do see where I replied to your email ...on June 13 regarding our Edge. I apologize if it somehow didn't make it to your inbox as we strive to serve our customers in the right way, right away. If there is a better way to reach you I will personally do so, immediately. Thanks in advance. Brad Clapp