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Michael Bates Chevrolet

(687 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(687 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michael Bates Chevrolet from DealerRater.

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everything was great Trevor did a great job and was helpful along the way ! He was very available and great with communication!

everything was great Trevor did a great job and was helpful along the way ! He was very available and great with communication!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Had a great experience with Trevor Picotte. He went above and beyond. The whole process was quick and positive.

Had a great experience with Trevor Picotte. He went above and beyond. The whole process was quick and positive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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It truly was a pleasure doing business at Michael Bates Chevrolet. The whole process of leasing a new Trailblazer was really easy. Sales person Trevor was wonderful to work with, he was extremely helpful during the process.

It truly was a pleasure doing business at Michael Bates Chevrolet. The whole process of leasing a new Trailblazer was really easy. Sales person Trevor was wonderful to work with, he was extremely helpful during the process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Trevor Picotte is one of the best salesman out there. Go see him. Straight forward guy. Will purchase from him again soon. Ty Trevor

Trevor Picotte is one of the best salesman out there. Go see him. Straight forward guy. Will purchase from him again soon. Ty Trevor

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This dealership provided a high level of attention to detail and exceptional service for my new car!

This dealership provided a high level of attention to detail and exceptional service for my new car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Trevor was attentive and helpful from start to finish. The entire process was very smooth. They worked around my schedule and made my new car purchase as simple as possible.

Trevor was attentive and helpful from start to finish. The entire process was very smooth. They worked around my schedule and made my new car purchase as simple as possible.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Trevor was awesome!! He made the process quick and easy. I will definitely buy from them again.

Trevor was awesome!! He made the process quick and easy. I will definitely buy from them again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I’ve had the pleasure of working with Martin twice now, first when I leased a Silverado 1500 in July 2025, and most recently when I purchased a Trailblazer in February 2026. From start to finish, Martin made both experiences smooth, easy, and genuinely enjoyable. I’ve had my share of negative experiences with other dealerships in the past, being misled, feeling pressured, and even encountering bait-and-switch tactics. That’s what makes Martin stand out. He is completely upfront, honest, and transparent. He never pressures you or tries to rush you into a decision. Instead, he takes the time to explain your options, answer questions, and make sure you feel comfortable with every step of the process. Buying a car is a huge purchase, and it can be really intimidating, but Martin makes it feel much less stressful. His professionalism is matched by his friendliness, he’s approachable, personable, and genuinely cares about his customers. I trust him completely, and I always feel like he has my best interests in mind. Everyone I’ve recommended Martin to has had the same positive experience. He truly makes a difference in what can otherwise be a stressful process. If you’re in the market for a Chevy, I can’t recommend Martin highly enough. He’s the kind of dealer you want in your corner, honest, kind, and knowledgeable.

I’ve had the pleasure of working with Martin twice now, first when I leased a Silverado 1500 in July 2025, and most recently when I purchased a Trailblazer in February 2026. From start to finish, Martin made both experiences smooth, easy, and genuinely enjoyable. I’ve had my share of negative experiences with other dealerships in the past, being misled, feeling pressured, and even encountering bait-and-switch tactics. That’s what makes Martin stand out. He is completely upfront, honest, and transparent. He never pressures you or tries to rush you into a decision. Instead, he takes the time to explain your options, answer questions, and make sure you feel comfortable with every step of the process. Buying a car is a huge purchase, and it can be really intimidating, but Martin makes it feel much less stressful. His professionalism is matched by his friendliness, he’s approachable, personable, and genuinely cares about his customers. I trust him completely, and I always feel like he has my best interests in mind. Everyone I’ve recommended Martin to has had the same positive experience. He truly makes a difference in what can otherwise be a stressful process. If you’re in the market for a Chevy, I can’t recommend Martin highly enough. He’s the kind of dealer you want in your corner, honest, kind, and knowledgeable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Got the vehicle i wanted very quickly and at a better price than other dealers

Got the vehicle i wanted very quickly and at a better price than other dealers

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing a new Chevrolet Equinox. We’re glad we could deliver it quickly at a competitive price and appreciate your five-star rating.

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very frendly ,got me a great deal. love my 2026 silverado 1500 great coffee too

very frendly ,got me a great deal. love my 2026 silverado 1500 great coffee too

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear you enjoyed our coffee and appreciated the friendly service. Kelly is pleased to have helped you secure a great deal on your new Chevrolet Silverado 1500. Congratulations and we look forward to serving you again.

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