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Michael Bates Chevrolet

(661 reviews)
Visit Michael Bates Chevrolet
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 9:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
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2019 consumer dealer award

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New (888) 562-2905 (888) 562-2905
Used (866) 256-8761 (866) 256-8761
Service (888) 454-6164 (888) 454-6164

Inventory

See all 180 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2024.
Michael Bates Chevrolet is a new and pre-owned dealership located in Woodhaven MI proudly serving the Detroit Metro Area and greater Southeastern MI and Toledo OH area. Our top-notch sales professionals will put you in a vehicle that meets both your needs and wants. We work with a variety of lenders to ensure the best rates for our customers. Visit us today for a car buying experience second to none!

Michael Bates Chevrolet is located at 23755 Allen Road Woodhaven MI. From I-75 take EXIT 32 towards Trenton/Grosse Ile and turn south onto Allen from West Road. From I-94 take Telegraph south to I-75 and proceed to EXIT 32.
Visit on on Allen Road or online anytime at michaelbateschevy.com!

Service center

Phone number (888) 454-6164

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–6:00pm
Saturday
9:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(661 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michael Bates Chevrolet from DealerRater.

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Professional.

Professional. Curious. Efficient. Timely. Clean. All staff were (as stated above). I will always refer to this Dealership.

Professional.

Professional. Curious. Efficient. Timely. Clean. All staff were (as stated above). I will always refer to this Dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Took care of me, very kind service people did not try and

Took care of me, very kind service people did not try and sell anything extra

Took care of me, very kind service people did not try and

Took care of me, very kind service people did not try and sell anything extra

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Michael Bates Chevrolet.

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Service was quick and easy even without an appointment.

Service was quick and easy even without an appointment. The service advisor was courteous and respectful.

Service was quick and easy even without an appointment.

Service was quick and easy even without an appointment. The service advisor was courteous and respectful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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Dealership is always clean and everyone us helpful.

Dealership is always clean and everyone us helpful. Baron Johnson is a great sales.zn

Dealership is always clean and everyone us helpful.

Dealership is always clean and everyone us helpful. Baron Johnson is a great sales.zn

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Michael Bates Chevrolet. It's great to hear that we were able to assist you and that you had such a positive experience.

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Been using them for years!

Been using them for years! They always take my car right back! Very Friendly and efficient.

Been using them for years!

Been using them for years! They always take my car right back! Very Friendly and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Michael Bates Chevrolet!

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Been going to this dealership for over 10 years and have

Been going to this dealership for over 10 years and have no complaints. My saleswoman Madison was fantastic and a pleasure to do business with. Highly recommend.

Been going to this dealership for over 10 years and have

Been going to this dealership for over 10 years and have no complaints. My saleswoman Madison was fantastic and a pleasure to do business with. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Michael Bates Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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Your price for oil change is way to high, Let’s take my

Your price for oil change is way to high, Let’s take my Ford in for an oil change. They always wash the vehicle before they give it back. You don’t do that for those reasons I won’t be coming back.

Your price for oil change is way to high, Let’s take my

Your price for oil change is way to high, Let’s take my Ford in for an oil change. They always wash the vehicle before they give it back. You don’t do that for those reasons I won’t be coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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Kelly made the whole process easy.

Kelly made the whole process easy. She found the perfect vehicle with in our budget ! I will be sending all of my friends to her.

Kelly made the whole process easy.

Kelly made the whole process easy. She found the perfect vehicle with in our budget ! I will be sending all of my friends to her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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My sales person, Justin Hartman displayed a high level of

My sales person, Justin Hartman displayed a high level of professionalism which was exemplified in his attention to detail, timely execution, and his easy going no rush approach to the purchase of my vehicle.

My sales person, Justin Hartman displayed a high level of

My sales person, Justin Hartman displayed a high level of professionalism which was exemplified in his attention to detail, timely execution, and his easy going no rush approach to the purchase of my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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excellent customer service they dont waste your time they

excellent customer service they dont waste your time they right on point very happy with the service

excellent customer service they dont waste your time they

excellent customer service they dont waste your time they right on point very happy with the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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