Reviews
Baron and Ezra were absolutely outstanding!
Baron and Ezra were absolutely outstanding! They were patient, kind and efficient during my process of getting my new vehicle! 10 out of 10!
Baron and Ezra were absolutely outstanding!
Baron and Ezra were absolutely outstanding! They were patient, kind and efficient during my process of getting my new vehicle! 10 out of 10!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear that Baron provided patient, kind, and efficient assistance during your Chevrolet Equinox purchase. Congratulations on your new Equinox and thank you for the perfect rating!
Very nice people lot of help using gm points very
Very nice people lot of help using gm points very knowledgeable on what was done
Very nice people lot of help using gm points very
Very nice people lot of help using gm points very knowledgeable on what was done
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Nate from the service department was great.
Nate from the service department was great. He was very friendly and made sure to keep me updated during the duration that my car was in the shop.
Nate from the service department was great.
Nate from the service department was great. He was very friendly and made sure to keep me updated during the duration that my car was in the shop.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
I took my car in for the first oil change on my 2026
I took my car in for the first oil change on my 2026 Chevy traverse. The service was quick and less than an hour. The staff was friendly. The sitting room is very welcoming with coffee, water and it’s dog friendly.
I took my car in for the first oil change on my 2026
I took my car in for the first oil change on my 2026 Chevy traverse. The service was quick and less than an hour. The staff was friendly. The sitting room is very welcoming with coffee, water and it’s dog friendly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Michael Bates Chevrolet. We appreciate your business and hope to see you again soon!
Fast and thorough.
Fast and thorough. This was a first oil change.. add five more words, please. Thanks
Fast and thorough.
Fast and thorough. This was a first oil change.. add five more words, please. Thanks
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Michael Bates Chevrolet. We look forward to having you as one of our valued customers for many more years to come!
Great service faster than I expected thanks.
Great service faster than I expected thanks. I was very impressed with the service. Thank you very much.
Great service faster than I expected thanks.
Great service faster than I expected thanks. I was very impressed with the service. Thank you very much.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
The service young man that waited on me was very helpful
The service young man that waited on me was very helpful and courteous. I went there for an oil change and was very satisfied with the service.
The service young man that waited on me was very helpful
The service young man that waited on me was very helpful and courteous. I went there for an oil change and was very satisfied with the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback! We appreciate your business and look forward to serving you again.
This is my third car I got from them and they don't push
This is my third car I got from them and they don't push you to buy.
This is my third car I got from them and they don't push
This is my third car I got from them and they don't push you to buy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Brought my truck in and you didn't fixing right so now Im
Brought my truck in and you didn't fixing right so now Im waiting 6 days now ,!!!
Brought my truck in and you didn't fixing right so now Im
Brought my truck in and you didn't fixing right so now Im waiting 6 days now ,!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Andrew, we're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Service was great, it was fast and all the staff were
Service was great, it was fast and all the staff were very friendly and place was really clean.
Service was great, it was fast and all the staff were
Service was great, it was fast and all the staff were very friendly and place was really clean.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.