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Michael Bates Chevrolet

(599 reviews)
Visit Michael Bates Chevrolet
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 9:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (888) 562-2905 (888) 562-2905
Used (866) 256-8761 (866) 256-8761
Service (888) 454-6164 (888) 454-6164

Reviews

(599 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michael Bates Chevrolet from DealerRater.

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Excellent dealership

Everyone at Michael Bates Chevrolet is a pleasure to work with. They make the experience hassle-free and have many autos to choose from. Excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best service and received exactly what I wanted. Totally a s

If u want up front service and prompt attention when buying a vehicle make it Michael Bates. Top notch in all fields. I will go no where else for a vehicle again. Thanks again for the stress free accommodation. If it was 1-10 ratio this place gets 12. No joke, go experience it when looking for ur next vehicle. Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience

Kelly was great! She is very knowledgeable and accommodating. She has been available by phone even after the purchase! I Highly recommend her for any purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Easy does it!

Great dealership to work with. Pressure free from the minute I walked in. Got me a fair price for my trade in and into the exact vehicle I wanted. Great on-hand inventory as well. Highly recommend Michael Bates Chevrolet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service

Ezra and Jeremy were a great help by taking me out of my old broken down 2013 and putting me into a new 2017 with low miles, and no problems. Along with an affordable note and lowered my insurance. I would send my friends and family to these awsome guys. When everyone told me NO they told me YES. My kids and I are so happy with my new truck, what a great way to start off the New Year. They were so friendly and professional and had my best interest at heart, and wasn't just trying to take my money and give me a lemon like the last dealer. I will most certainly return to this location when its time for an upgrade. Thank you also to Jaquline for referring me to these too and ensuring me that I will get into a newer and better car. They were quick with service as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

TED is the man.

Great first car experience. Ted was very informational and helpful through the entire process. If your looking to buy a vehicle Bates Chevrolet is the place to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Repeat purchase

Return visit for another car. Baron was helpful, as always, getting me immediately into a new vehicle. Closed out old lease, and found new vehicle to suit my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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awesome

Wonderful customer service, very informative.I felt comfortable and important as I was treated like I was the only customer being taken care of. Love the vehicle and Kelly Wise will be highly recommend to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ted is the man!

This is my 2nd experience with Ted Sims and both went wonderfully. The whole staff was very helpful and did what they could to make sure my wife and I were happy and will be repeat customers for years to come. Thank you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing !

This was my first time leasing a car and everything was explained and everyone was so friendly even the owner came up and spoke with me and my daughter. I was nervous and dread going in a dealership but the atmosphere was relaxed . My sales person Ted Sims I would highly recommend, he explained everything to me and even followed me home since I was keeping my older vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.