Audi Wesley Chapel

I was not sure how the experience would go buying a vehicle 450 miles away. The service was excellent. Very satisfied. Lee C 12-27-23

GREAT EXPERIENCE THIS IS MY 3rd CAR PURCHASED AT WESLEY CHAPEL. MARK GRABLE SOLD ME MY LAST TWO CARS AND IT WAS PLEASURE WORKING WITH HIM.

Courteous, reliable and timely, as always. Never any cause for concern as I know my car is in good hands even if only for a routine service. Shaun Sharma has been my contact for a few years and remains a pleasure to work with.

East, fast purchasing/leasing experience! This is my 3rd lease from Audi Wesley Chapel. I also continue to use their Service Department. The facility and staff are Top Notch!

Service was excellent…….my service rep owned the process of replacing a tire that was going flat via a roofing nail in left rear that my fiancé failed to pick up probably on her driveway!

Hector Cortorreal was a great salesman! He answered any question I had and got me in and out within 30 mins! I’ll certainly be back to Audi Wesley Chapel to purchase my next vehicle. My Q7 is in excellent condition!

Audi WC, and the members of the team Juan Arroyave, and Michael Cronk, went above and beyond to make a deal. They didn't have the car stock, so Michael went to work, networked, and found a car from another dealer. A dealer nearer to me wouldn't even have a conversation with me about trying to source a vehicle for me. And I wasn't being picky about color/options, just a price point in order to make the deal work. Their communication approach and style was online (my preference), and with no pressure. The finance rep, Neal, didn't try to keep me in their office for hours on end trying to sell me stuff. Showed me the menu, asked if I was interested and that was that. Their only limitation was the inability to do the paperwork online, and it was because the bank requires a wet-ink signature. Everything else was handled via txt/email. A few calls here and there, but nothing overbearing.

I consistently collaborate with Sean in the Service department, and I must express my utmost satisfaction with his exceptional service. Sean not only embodies a friendly and amiable demeanor but also consistently keeps me well-informed about the progress of my car during every service visit. His commitment to providing a stellar customer experience is truly commendable. Sean's affable nature adds a personal touch to the service interactions, making the overall experience highly enjoyable. It's evident that he goes above and beyond to ensure that customers feel valued and informed throughout the entire service process. His dedication to delivering top-notch service has undoubtedly contributed to making my visits to the service department not only efficient but also genuinely pleasant. In addition to being a genuinely nice person, Sean's professionalism shines through in his ability to handle service issues with expertise and efficiency. I appreciate his attention to detail and the way he takes the time to explain any necessary repairs or maintenance, making sure I am fully informed and confident in the work being done on my car. In summary, working with Sean has consistently provided me with a positive and stress-free experience in the Service department. His friendliness, attentiveness, and overall commitment to customer satisfaction make him an invaluable asset to the team. I am grateful for his exceptional service and look forward to continued positive experiences with him in the future.

Contacted dealership via text inquiring about a used vehicle, received a text from Mark Grable stating he would handle any questions I might have and if I wanted to pursue my purchase he would complete any paperwork via email prior to me visiting the dealership so as to make my purchase easy and time efficient as possible! Upon arrival at Audi I found my car full of gas and detailed! It looked like a brand new car! Get this with test drive, paperwork and finance guy we were out the door in under two hours! Finance guy Neal Dossett was probably the nicest money man I’ve dealt with, no pressure, sign here and there and we were done! Thank you Mark and Neal

Antoine B. does a great job, and is a pleasure to work with. I have been working with him ay Audi Wesley Chapel for years.