Reviews
Once again Jim Glover in Owasso did an excellent job with
Once again Jim Glover in Owasso did an excellent job with my service. I came in with a bad battery and within an hour Brooklyn had be back out on the road again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are always polite and professional.
They are always polite and professional. Our vehicle is always done in a timely manner. They explain the work performed and any issues they find. Great customer service. We are very happy with the Jim Glover Service Department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From the moment we arrived, salesperson John was kind,
From the moment we arrived, salesperson John was kind, professional and outstanding to work with. The whole team at the dealership was very professional and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
repeat customers, love the fast friendly service, from
repeat customers, love the fast friendly service, from buying a car, routine maintenance. Their Fantastic!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Recently, I purchased a 2022 Jeep Wrangler and will be my
Recently, I purchased a 2022 Jeep Wrangler and will be my last purchase from Jim Glover!! I had questions about my purchase agreement and reached out to my salesman, Casey Mathers (2 voicemails/email) and have yet to get a response! I feel the dealership (salesman Casey and manager Adam) are dishonest and would highly recommend going elsewhere for any vehicle purchases or maintenance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
It is becoming apparent this dealership does not care
It is becoming apparent this dealership does not care about their customers especially when all of the paperwork has already been signed and they have received funds from the lender. I bought a used vehicle from this dealership and was told that their used vehicles go through a thorough inspection before they are put on the lot. When I showed up at the lot to test drive the vehicle I ultimately purchased the battery was dead. They actually had to jump it to even get the doors unlocked that is how dead the battery was. The sales person commented "oh this happens all the time because someone leaves a light or something on". I thought okay cause I thought I was dealing with a trust worthy dealership. I drove the vehicle home (maybe 4 miles from the dealer) and within days the battery was dead again so I had it hooked up to a battery diagnostic tester and the battery had "ZERO" life left. Well if the vehicle had gone through a thorough inspection like I was told they would have known that the battery was old and had zero life/crank amps left. So guess what, I was immediately out $235 for a new battery. I requested a copy of the inspection report on 9-9 and even went to the dealership in person on 9-15 again requesting a copy of the inspection report. When I explained to the sales rep on 9-15 (while I was personally at the dealer) what happened and why I wanted a copy of the report, his response to the battery being dead was, "Well I bet it was from the UV from sitting in the lot. "Seriously"!!! It is now 9-16 and I still do not have a copy of the inspection report and this dealership is obviously not interested in making a wrong, right. I will not be going back to the dealership for any further business. I highly recommend if you are buying a used car from this dealer that you request a copy of the "detailed" inspection report and the report showing what they did to the vehicle before they put it on the lot!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello Nikki. My name is Adam Clinkenbeard. I am the Assistant General Manager at Jim Glover CDJRF. Please reach out to me at your earliest convenience. I would like to speak with you and see what I can do to help make things right. You can call my direct line at 918-401-4516, or email adamc@jimglover.com. I look forward to hearing from you.
Excellent experience from Sales to Service, All top
Excellent experience from Sales to Service, All top notch. Always meets my or exceeds my expectations
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Devin Roberts Was an excellent salesman he helped get
Devin Roberts Was an excellent salesman he helped get everything all set up and ready to drive off
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my 2nd Ram in 3 years with Jim Glover.
This was my 2nd Ram in 3 years with Jim Glover. I knew what I wanted when I went in on Friday we confirmed the deal on Saturday. I came in on Monday the truck was detailed and ready to go. I was only there 2 hours on Monday and on my way. Thank you Cody Brown for the experience!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Cody for having everything ready to go on Monday morning.
We had a great experience working with Cody and his team
We had a great experience working with Cody and his team at Jim Glover! He was very knowledgeable and went out of his way to answer all of our questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
