Reviews
I bought my Toyota Tacoma there and I love this
I bought my Toyota Tacoma there and I love this dealership for maintenance on it and I’ll be back in the future to buy another vehicle from them, great place all around ….
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a wonderful experience with, a late call in
Had a wonderful experience with, a late call in afternoon, and were able to accommodate me in a fairly reasonable time, and was able to continue on with my day, thank you very much for fitting me in with short notice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They have gotten me in and out every time I have been at
They have gotten me in and out every time I have been at the dealership. Also very helpful from the service department but mostly my salesman. Colton was just awesome I would recommend asking for him when you are looking for a vehicle at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Fast, efficient, and friendly.
Fast, efficient, and friendly. Got me in checked out my vehicle and changed oil. Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Low Ball Offer profit over people
We bought 2 vehicles at the same time. A 2020 Chevy 3500 High Country Dually and a new 2022 Jeep Wrangler with a ton of dealer installed options that they did. Not me. Roughly $15k worth. We decided after 3 months that the Jeep didn’t fit us. So we decided to trade it back in on a used 2021 Tahoe and received a super low ball offer of $41k. We paid almost $60k for it. We were told that the add ons had no value on trade in. So I am supposed to accept a $15k loss as it was explained to me that it is like buying a house with a pool. The pool has no value. I feel very insulted as they acted like I’m stupid.
- Customer service 3.0
- Buying process 2.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Craig is an outstanding service technician and as is
Craig is an outstanding service technician and as is always honest and fair..very knowledgeable of my particular vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I wish I can rate 0 stars They had my car for a
I wish I can rate 0 stars They had my car for a diagnostic for more than two weeks. The diagnostic they gave me wasn’t any different than what I told them was the issue. Their recommendation is “buy everything new and let’s see if that fixes the problem”. They lied to us about timings, they said it’ll take around 2 days, it ended up being more than 2 weeks. They said they were working on it, when they just had my car sitting there! The van was given back to us with more failures than when we drop it, and they were not responsable at all. They say it was not their fault (bad luck were their exact words). We spend around 3 hours fixing what was messed up while they had it (it was an electrical issue). After more than two very frustrating weeks without our car; personal hours of research to fix the electrical issue that they provoked and didn’t take responsibility; we ended up paying $180. We talked to the manager of service, whom had no empathy at all about our situation. If you can avoid the dealership, please do! You can save money and days of frustration!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
If you want to cancel GAP and extended warranty they make
If you want to cancel GAP and extended warranty they make it so difficult to get your money back. I live an hour and a half away, went to dealership, and front desk lady said I had to do it online. I couldn’t do it in person. Then I call someone in finance and they say print a form off and take to dealership which means another wasted trip. Very frustrated! At another dealership I saw the finance person and he put it in motion for me. Had a check in ten days! This is bad business!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Very easy and fast transaction .
Very easy and fast transaction . The salesman Eddie made the experience very easy. Overall experience was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Casey was extremely kind and kept me well informed on
Casey was extremely kind and kept me well informed on arrival of new Jeep. I truly appreciated that.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
