Reviews
Bertha Romo is AMAZING!!
My experience with Bertha, Alex, and Tachera was a very positive one. The staff were very friendly and knowledgeable. I felt as if I was being welcomed into the J.D. Byrider family! I would definitely recommend everyone I know to purchase a car with them!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your review and business. Customer service is our #1 priority, and we look forward to giving you more great customer service in the future.
They did a good job
The experience was pleasant and non stressful Chelsea was able to xxxx me get into a great car. I would highly recommend people to go see chelsea
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for such a great review! We work very hard to offer the best possible customer service. I am happy to see that reflected on your last visit.
Great experience
My experience with Bertha Romo was amazing she helped me in every single step to drive home today I will recommend her to all my friends and family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your review and business. Customer service is our #1 priority, and we look forward to giving you more great customer service in the future.
Sales
I was their the other day looking for a vehicle to get to work was helped by chelsea her and the managers their are great on helping you get approved on a vehicle thabks to alex the GM.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your review and business. It’s great that our team was able to help you. We look forward to giving you more great customer service in the future.
great deal
Over all great customer service. Clean fast and friendly. Got into a car a really enjoy! I would send anyone one in who needs a car and great service. Chelsea was able to get it done when no one else could!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for such a great review! We work very hard to offer the best possible customer service. I am happy to see that reflected on your last visit.
Great experience
Bertha was such a great person to work with. She never pressured me to buy a car she was very patient and understanding. Thank you Bertha for your time and patience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations. We look forward to giving you more great customer service in the future.
Superb service
Garry was a major help. He surprised me with wonderful and blessful news being able ride out same day of walking in to get approval and the service was great an affordable for my budget
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your review and business. It’s great that our team was able to provide you with great service. We look forward to giving you more great customer service in the future.
Excellent job
Gary and Chelsea did an amazing job with helping me get into the car that I wanted and needed. They helped me by letting me test drive several different types of cars. Thank you guys
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your review and business. It’s great that our team was able to provide you with excellent service. We look forward to giving you more great customer service in the future.
Friendly & Helpful
I came in looking for a car after my credit was damaged in a divorce. Bertha was very helpful and went out of her way to get me what I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and review. Customer service is our #1 priority, We look forward to giving you more great customer service in the future.
Service minded employees
I enjoyed purchasing a vehicle with this company. Very few times will the consumer come across a "good" salesman ;But even fewer times will we have the opportunity to work with a service minded individual who will push a company to the next level. Being an Account Executive I understand the importance and the financial impact a service minded individual can bring to a growing company. I would just like to say thank you to Chelsea Huebner for being one of those rare individuals who created , alignment,action, and a non threatening environment to purchase a vehicle. Miguel Torres III Account Executive 414-335-0125
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are glad you were so pleased with the service you received at our dealership. Here at our dealership, we strive to make sure that our sales team is as knowledgeable as possible. Operating with transparency and honesty is very important to us. Thank you for the great review!