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Hawk Ford of St. Charles

(3,091 reviews)
Visit Hawk Ford of St. Charles
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (630) 454-8033 (630) 454-8033
Used (630) 621-9288 (630) 621-9288
Service (630) 225-7025 (630) 225-7025

Inventory

See all 418 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2018.
Here at Hawk Ford of St. Charles we always strive to ensure that you enjoy the best car-shopping and dealership experience of your life. We make that possible by offering a vast collection of cars straightforward financing options and expert car care services. That's why it only makes sense to turn to us for everything related to Ford near St. Charles West Chicago Elgin Bartlett IL and Geneva IL.

We welcome you to visit our nearby location to browse our enticing selection of new Ford models. If a car catches your eye we'll be happy to arrange for a test drive in a new Ford Escape Explorer Focus F-150 or Edge.
Our goal is to make the process of buying and maintaining your car as smooth and efficient as possible.

Service center

Phone number (630) 225-7025

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(3,091 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hawk Ford of St. Charles from DealerRater.

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Cool people to work with.

Cool people to work with. I had a clean and professional experience. And their work made a huge impact on the way my truck drove.

Cool people to work with.

Cool people to work with. I had a clean and professional experience. And their work made a huge impact on the way my truck drove.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Ive worked with Steve for years and hes always taken

Ive worked with Steve for years and hes always taken great care of me! excellent service once again!

Ive worked with Steve for years and hes always taken

Ive worked with Steve for years and hes always taken great care of me! excellent service once again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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He was very prompt and did a good job.

He was very prompt and did a good job. He explained a lot of our questions that we had.

He was very prompt and did a good job.

He was very prompt and did a good job. He explained a lot of our questions that we had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Andrew is my go to gentleman every time I need a new car.

Andrew is my go to gentleman every time I need a new car. He always finds the perfect vehicle for me and watches out for all the available incentives I can tap into. He is fair & professional. I think this is the 7th vehicle I’ve bought from him. I’ll never go anywhere else. He is simply the best. The service dept at Hawk Auto is amazing as well.

Andrew is my go to gentleman every time I need a new car.

Andrew is my go to gentleman every time I need a new car. He always finds the perfect vehicle for me and watches out for all the available incentives I can tap into. He is fair & professional. I think this is the 7th vehicle I’ve bought from him. I’ll never go anywhere else. He is simply the best. The service dept at Hawk Auto is amazing as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Service is always amazing!

Service is always amazing! They take the best care of my vehicles. I always leave happy and in good time.

Service is always amazing!

Service is always amazing! They take the best care of my vehicles. I always leave happy and in good time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Colin Lieb was an excellent advisor who managed the

Colin Lieb was an excellent advisor who managed the entire service with expertise. Joel did an excellent job with multi/point inspection, engine oil and filter replacements. Joel noticed an oil seepage around the valve cover. He cleaned the area and added oil dye to identify seepage and its extent for 1,000 miles. With Colin’s direction and oversight, I am to return to my Hawk Lane shop for oil dye observation/diagnosis and a tune-up. Both advisor and technician were Expert and professional. Thank you for the tire rotation, brake and battery test and works package inspection.

Colin Lieb was an excellent advisor who managed the

Colin Lieb was an excellent advisor who managed the entire service with expertise. Joel did an excellent job with multi/point inspection, engine oil and filter replacements. Joel noticed an oil seepage around the valve cover. He cleaned the area and added oil dye to identify seepage and its extent for 1,000 miles. With Colin’s direction and oversight, I am to return to my Hawk Lane shop for oil dye observation/diagnosis and a tune-up. Both advisor and technician were Expert and professional. Thank you for the tire rotation, brake and battery test and works package inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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great service truck center people are awesome and they

great service truck center people are awesome and they get you in while i wait

great service truck center people are awesome and they

great service truck center people are awesome and they get you in while i wait

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I really appreciated the time that Bill W.

I really appreciated the time that Bill W. spent with me to purchase my 2025 Bronco Sport! I was looking at several options, and he was so helpful and informative. I would definitely recommend them to my friends.

I really appreciated the time that Bill W.

I really appreciated the time that Bill W. spent with me to purchase my 2025 Bronco Sport! I was looking at several options, and he was so helpful and informative. I would definitely recommend them to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The Hawk Ford service representative, Kristy Swanson, was

The Hawk Ford service representative, Kristy Swanson, was VERY helpful in scheduling service within a short period of time and following the service through to completion. I was VERY pleased!! The technician that performed the service was very honest in his diagnosis and his recommendation to address the lack of communication with the vehicles OBD port. In the end... he was correct! The issue has been resolved to my complete satisfaction! Thank you for being a trusted partner in maintaining our three Ford vehicles!!

The Hawk Ford service representative, Kristy Swanson, was

The Hawk Ford service representative, Kristy Swanson, was VERY helpful in scheduling service within a short period of time and following the service through to completion. I was VERY pleased!! The technician that performed the service was very honest in his diagnosis and his recommendation to address the lack of communication with the vehicles OBD port. In the end... he was correct! The issue has been resolved to my complete satisfaction! Thank you for being a trusted partner in maintaining our three Ford vehicles!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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There was excellent service with upfront pricing before

There was excellent service with upfront pricing before repairs were made. You are allowed the option of choosing your service coordinator which is great because you become accustomed to them.

There was excellent service with upfront pricing before

There was excellent service with upfront pricing before repairs were made. You are allowed the option of choosing your service coordinator which is great because you become accustomed to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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