Hawk Ford of St. Charles

My buying experience was truly awesome! My salesperson made the entire experience loads of fun and we laughed together from start to finish. The vehicle itself - top notch. Loving it.

My car's problem was fixed, and I always appreciate the shuttle service, it is such a great help..

You were very busy, but the young lady and young man at the desk were so helpful.. Most people are not too patient with the elderly. They were wonderful. Hats off, they both deserve a raise!

Service was fast, thorough and was well communicated from start to finish. Desk people were friendly and accommodating

Not a lot of pressure. Easy to deal with, and willing to work with you.

I found a great truck to replace my 20 year old pick up. I feel I got a fair deal on my trade in and I’m enjoying learning all the new features that are on this 2023 used vehicle with very low mileage. The people at Hawk auto were good to work with.

The service was on time or I was kept abreast of what needed to be fixed

Service was great from start to finish! Thank you again for a timely appointment and all the kind words !!

This was my first time at this service center. Fast and friendly. The technician broke a component on my vehicle and then called to let me know they would fix it. I appreciated their honesty.

This dealer returned my car after service with a mismatched hubcap on one of the tires. They did not admit fault, even though their video clearly showed that I brought the car in with 4 matching hubcaps. They offered to order a new one for me, but when the part came it was only the center cap. I waited about a month for the correct part, and was given a full set of hubcaps, but without any center caps. They did not offer to install the new hubcap. This cost me quite a few hours of my time trying to resolve the issue, which was never resolved to my satisfaction.