Cable Dahmer Cadillac of Kansas City

Cliff was a awesome car salesman. He wasn’t pushy, he made me feel very comfortable with my choice of the vehicle I wanted to buy!

I took my truck to Cable Dahmer , diagnostic test a problem and they messed up my truck and told me it wouldn’t start upon arrival he drive to see what was wrong with it the day after call me and told me something was wrong now it wasn’t starting!! Lies, so I had to pay for the xxxx they messed up and they did some xxxx xxxx And reported/ paid for my vehicle to be listed on car fax with out prior consent from me. we’re it was not for them to do about my truck. so I going to put them in the Kansas City xxxxxxxx shops, I never take my truck to them again staff, service& sale Manager lied about my truck no good job they sell you after market parts. Bad customer service .. *Cable dahmer is not the same as when Carlos was the owner !

The Service Department is a “well oiled machine!” Providing both professional and exceptional care. Special Thanks to Jeremy for taking such great care of us both times!

My fiancé took his car in to be serviced and I needed a state inspection done. They were so nice and helpful. Showed us to the guest area where there is coffee and TVs. The best part was that our services were free!! Thank you so much!!

Service cost was economical , the staff was first class and professional, they had a business area to work while I waited, overall very pleased

This dealership is always very courteous and impeccable when its come very good customer service. Scheduled an oil change and did not have to wait long at all.

I went in for a car advertised for a good price. I went in, and they quoted my 5500 more than what was advertised. When I asked why, they said the advertised price included 2,000 for trade-in allowance (and I was not trading in anything). They also added nitrogen-filled tires, anti-theft device, and some other item to make it look nice, which totalled the other 3,500. Then I sat there for a couple of hours, wasted my time, then walked out. I would not recommend this dealer for an advertised special. Go in there expecting to pay more than you expect.

This is the best place in town to get your Cadilac serviced, the work is top notch and the facility is clean and if need be a nice place to hang out if your waiting for your car.

What started out as a great experience turned bad quickly, Test drove my 8th or 9th car that day at different dealerships, wanted to find something I really loved. Went through a bad time last year, knew my credit wasn't the best, got a cosigner, that lives out of town, she took time out of her afternoon to fill out the application for me. When first contacted the dealership you couldn't stop the phone calls and emails, I started having to call and email them, was told since it was an out of state cosigner we probably wouldn't hear anything from the bank until Monday, this was Friday. Monday rolls around, no word, I give it until right before 2 pm and called Clifton, the sale rep I had been working with, he states he is headed into a meeting at 2, should have good news. 2 pm comes and goes not word. I go ahead and text the number he and I had been texting back and forth from, get the replay in text, no call at 406 pm, that car was sold this morning. like to show you some other vehicles that might work for you. My reply was short. I texted my cosigner right then and informed her They sold they car, she then informs me they never even ran her credit or contacted her. they had a day and a half on business days to get this process started, but sold the car without even running all my financial information with my cosigner. I spoke to the manager Josh, it doesn't seem to be a big deal for them, all they were concerned about was getting me in there to show me something else that might interest me. Cable Dahmer Cadillac or any of the others will never get business from me. And I hope none of my family or friends. As a nurse, I would never treat people like this. Zero stars it what I would give.

Vic and the people in the service department are amazing. Only good thing about this place. Dalton is a swindler who promised us services we did NOT receive. Amanda Peplow was the quintessential sales person who will not tell you that the vehicle you are thinking of purchasing (2010 GMC Terrain SLT) has a faulty engine. and when it came time to bring in Dalton, he literally sold us (and the sole reason be bought the vehicle) a mythical 5 year warranty package that covered everything but electronics. Come to find out, I actually received a 3 month warranty that expired 2 months ago. DO NOT purchase the additional GPS Theft Tracker or "anit-scratch" stickers that they try to add on for an extra $1000 a piece. It's a joke. They will also try and sell you the "mythical" nitrogen in the tires for an extra $800. Just google that part, it will save you $$$. Advice: when you walk in and sit down to talk shop, say I want my paper work to reflect the sticker price that's advertised on the window. If they bring you anything but, just walk out because the mark-ups they add on and try to sell you are laughable. After purchasing my vehicle the check engine light came on the very next day and when I brought it in to the establishment I JUST purchased it from, I was treated like a leper. I was JUST there the previous day for 5 hours and not one person stopped by to say hello or inquire how I was doing. It was absurd. You give someone your hard-earned money and expect at a minimum to be treated with courtesy. We will never be back.