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Longo Toyota of Prosper

(1,526 reviews)
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–6:00pm
Tuesday 9:00am–8:30pm 7:00am–6:00pm
Wednesday 9:00am–8:30pm 7:00am–6:00pm
Thursday 9:00am–8:30pm 7:00am–6:00pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–8:30pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 223-1858 (888) 223-1858
Used (866) 495-1899 (866) 495-1899

Reviews

(1,526 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Longo Toyota of Prosper from DealerRater.

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Hoping someone sees this review….

Hoping someone sees this review…. While I am loyal to Toyota, I might be buying a Honda as an additional vehicle soon. And the local Honda dealers cannot come close, to the friendly and fair treatment Longo has given me. More specifically, Tony Bailey has me spoiled. He’s treated me great before I bought anything up to my most recent purchase #9. I’ve been to 3 Honda dealers and nobody comes close to the level of professionalism and friendliness he has provided. I wish I could carry him with me. And at this rate, I may change my mind and stick with Toyota. Or wait for the Honda I want, to trickle into Longo Toyota preowned. Thank you.

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  • Overall experience 5.0
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Dealer response

Thank you so much for your heartfelt review — please know that we read every single one, and yours truly means a lot to us. We’re honored by your continued loyalty and appreciate your kind words about Tony. He genuinely cares about every guest and will be happy to know he’s made such a strong impact. Whether you decide to stick with Toyota or wait for that perfect Honda to arrive in our pre-owned inventory, we’re here for you. Thank you again for your trust and support! Team Longo Toyota of Prosper

Consumer response

I am wanting a smaller pickup, but the Tacoma is TOO small, and the Honda Ridgeline, for what it is, is a good value. I have equity in my Tundra and while I love it, LOVE it......I need the money I have in it and can buy something a little smaller, a little more fuel friendly and a lot cheaper. Toyota loyalist at heart and still have two Toyota's even after/if I do anything!

What makes this deletship so special, is the personel

What makes this deletship so special, is the personel they have. From the moment you enter their facilities, everyone is corteous and willing to help you. I couldn't of a better place to buy or lease car than Longo Toyota.

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Dealer response

What a thoughtful message—we’re truly grateful. It’s our team that makes all the difference, and hearing that their courtesy and helpfulness stood out means a lot. We're honored to be your go-to place for buying or leasing a car, and we look forward to welcoming you back anytime! Longo Toyota of Prosper

Nice facilities and great service.

Nice facilities and great service. Everybody treats you well and they are very attentive to your needs.

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Dealer response

We’re glad to hear you enjoyed the facilities and felt well taken care of during your visit. Our team works hard to provide attentive, thoughtful service, and it’s great to know that stood out. We look forward to seeing you again! Team Longo

Jeff Hall is the Best and kept us updated on the delivery

Jeff Hall is the Best and kept us updated on the delivery of our 4Runner. Spent hours setting up our new car with my phone and making sure I understood operations of new car. Highly recommend Jeff Hall.

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Dealer response

It’s wonderful to hear how Jeff went above and beyond to make your 4Runner experience seamless. From staying in touch about delivery to spending the extra time on setup and walkthroughs, his dedication truly shines. We appreciate your kind words and recommendation—it means a lot to all of us! Longo Toyota of Prosper Sls team

Tony was great - he was a pleasure to speak with,

Tony was great - he was a pleasure to speak with, listened to my needs, and worked hard to get me the car I wanted. Made the experience enjoyable and can’t recommend enough. Thanks Tony!

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Dealer response

We’re so glad to hear Tony made your experience an enjoyable one! He’s a true pro when it comes to listening and helping customers find exactly what they’re looking for. We’ll be sure to pass along your kind words—he’ll really appreciate them. Enjoy your new car! Team Longo

I live in western Oklahoma.

I live in western Oklahoma. I inquired about a 4Runner that I was interested in. Tony contacted me and let me know that it was pending sold. That deal fell through and Tony called to let me know it was available. The next day I drove down and we got the deal done. Thank you Tony!

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Dealer response

We appreciate you sharing your experience! Tony always strives to keep things clear and timely, and it’s great to hear how he helped you get the 4Runner after the first deal fell through. We’re glad everything worked out smoothly for your visit from western Oklahoma! Longo Toyota of Prosper

Great experience!

Great experience! No beat around the bush and straight to business. Super great guy who puts his customers first!

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Dealer response

We’re happy to hear you had a great experience! Being straightforward and putting customers first is what we’re all about. It’s awesome to know our team made a positive impression! Team Longo

Huge thank you to Tony for making the buying of my new

Huge thank you to Tony for making the buying of my new 4Runner as smooth as possible! Tony is the BEST! He was such a big help! Tony treated us like family! He is an honest, straightforward, kind hearted person! We need more people like him in the world! Thank you so much, Tony!

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Dealer response

We’re so glad Tony could make your 4Runner buying experience smooth and welcoming. Treating every customer like family is exactly how we aim to do things, and it’s wonderful to hear Tony’s honesty and kindness stood out. Enjoy what you drive and have an amazing weekend - Team Longo

Leasing my new car here was an outstanding experience!

Leasing my new car here was an outstanding experience! From the beginning, the process was straightforward, and Tony and staff went above and beyond to make sure we got the very best deal possible. He was professional, patient, and thorough in explaining all of the options, which made the entire experience stress-free. I truly appreciate the effort he put into helping us drive away in the perfect car. I would absolutely recommend this dealership to anyone looking for excellent service and a team that really cares about their customers.

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Dealer response

We're thrilled to hear that your leasing experience with us was outstanding from start to finish. Tony and the entire team are dedicated to providing a smooth, transparent, and customer-focused process, and it's fantastic to know that came through during your visit. Your kind words about Tony’s professionalism, patience, and thoroughness mean a lot to us. Enjoy your new car, and thank you again for choosing us - Team Longo

I have been in the United States for so long, and it is

I have been in the United States for so long, and it is the first time I have met a salesman who makes me feel very friendly. Everything is considered for our consumers. Thank you so much. I will definitely introduce my friends to find Tong Bailey.

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Dealer response

We truly appreciate you sharing your experience. It’s great to hear that Tony made such a positive impression and helped you feel at ease throughout the process. Providing thoughtful, customer-centered service is something we take seriously, and it’s clear Tony delivered on that. Congratulations on your recent purchase from Longo Toyota of Prosper