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Longo Toyota of Prosper

(1,526 reviews)
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–6:00pm
Tuesday 9:00am–8:30pm 7:00am–6:00pm
Wednesday 9:00am–8:30pm 7:00am–6:00pm
Thursday 9:00am–8:30pm 7:00am–6:00pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–8:30pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 223-1858 (888) 223-1858
Used (866) 495-1899 (866) 495-1899

Reviews

(1,526 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Longo Toyota of Prosper from DealerRater.

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Longo Toyota plays no games.

Longo Toyota plays no games. I did a lot of research before I started the car-buying process but still could have ended up with a bad deal had Tony not gone the extra mile and worked tirelessly to find me a Sienna in the exact trim and optioned exactly as I wanted. No markups, no expensive and unnecessary dealer add-ons, no games, no broken promises - can’t ask for much more.

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  • Overall experience 5.0
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Dealer response

Thank you for taking the time to share your experience with Longo Toyota. We greatly appreciate your thoughtful feedback. We are especially pleased to hear that Tony provided the exceptional service and dedication you deserved throughout your car-buying journey. It’s our goal to ensure every guest feels confident and well-supported, and we’re proud to offer a transparent, no-pressure experience—free of markups, unnecessary add-ons, or gimmicks. Your trust means a great deal to us, and we're thrilled we could help you find the exact Sienna you were looking for. Team Longo

Tony is the best.

Tony is the best. Even after he sold me my 4Runner a year ago, my tire wasn't holding pressure and he was right on it calling the service department and taking care of me. He started as the sales guy I just met to a dear friend!! Go see Tony he goes above and beyond anyone I know!!

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  • Overall experience 5.0
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Dealer response

Wow, thank you for the shoutout! Tony’s not just a sales pro—he’s your 4Runner’s new best friend too! It’s awesome to hear he’s got your back even after the sale. Thanks for sharing your experience - Team Longo

purchased a car remotely.

purchased a car remotely. Site unseen. Tony was very honest, respectful, easy to work with.

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  • Overall experience 5.0
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Dealer response

Thank you for your kind review. We're pleased to hear Tony provided efficient, personalized service for your car buying experience.

Working with Tony was a great experience, so easy and

Working with Tony was a great experience, so easy and straightforward. I would highly recommend him and would definitely work with him again!

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Dealer response

Thank you for your wonderful feedback. We’re thrilled to hear Tony made the process easy and straightforward. Your recommendation means a lot, and we look forward to assisting you again!

It was an absolute pleasure dealing with Longo Toyota of

It was an absolute pleasure dealing with Longo Toyota of Prosper and more specifically with Tony Bailey. Tony wanted to make a deal happen and it showed in the way he dealt with us. We truly got an amazing deal on a car that we thought wasn’t even in our budget, but Tony made it happen. In this case Too good to be true turned out to be True cause of Tony. I would recommend this dealership and Tony to everyone.

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  • Overall experience 5.0
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Dealer response

We appreciate you sharing your experience with Longo Toyota of Prosper and Tony. It's great to hear that Tony's dedication and effort made a real difference in helping you find the right car within your budget. Hearing that what seemed too good to be true turned out to be a reality because of Tony speaks volumes. Your recommendation means a lot to us.

From sales to service, you will receive nothing but

From sales to service, you will receive nothing but excellent service. Very prompt and answering all questions that may arise rather service or sales..

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Dealer response

Thank you for your great review. We're glad to hear you've received excellent service from both our sales and service teams. Providing prompt and helpful support is always important to us. Longo Toyota of Prosper

This is my 3rd Toyota from this dealership, great service

This is my 3rd Toyota from this dealership, great service I wish they provide free snacks for the customers specially those of us buying expensive 2025 Toyota Tacoma TRD

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Dealer response

Thank you so much for your feedback, and congratulations on your 3rd Toyota from our dealership! We truly appreciate your continued trust in us. We're glad to hear you’ve experienced great service. We’ve shared your review with our team, and someone will be reaching out to you shortly. Also, we appreciate your suggestion about offering snacks — it's great input and we’ll be sure to consider it, especially for valued customers like you driving home in the 2025 Toyota Tacoma TRD! Thanks again and enjoy your new ride! Team Longo

Lawrence was very attentive and kept me updated on the

Lawrence was very attentive and kept me updated on the progress of my vehicle. Provided exceptional customer service!!

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Dealer response

Thank you for your kind words! We're delighted to hear that Lawrence provided attentive and exceptional service while keeping you informed throughout the process. We appreciate your feedback and look forward to assisting you again in the future! Make it a great day and please hurry back - Team Longo Toyota of Prosper

Great experience working with Tony.

Great experience working with Tony. Called in, knew thr car we wanted to purchase. We came in and it didn't take long at all. He was very kind.

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Dealer response

Thank you for sharing your experience with us. We're glad to hear that Tony was helpful and that the process was smooth and efficient. It's great to know everything went quickly and that his kindness made a positive impact. We appreciate your business and hope you enjoy your new vehicle! Team Longo

Overall Professional quality work from start to end.

Overall Professional quality work from start to end. My service advisor Lawrence did a great job with communication and explaining everything.

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  • Overall experience 5.0
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Dealer response

We appreciate you sharing your experience and trusting us with your service. It’s great to hear that everything was handled professionally from start to end. Lawrence will be glad to know his clear communication and thorough explanations made a positive impact. Make it a great day and please hurry back - Team Longo