Skip to main content

Longo Toyota of Prosper

(1,526 reviews)
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–6:00pm
Tuesday 9:00am–8:30pm 7:00am–6:00pm
Wednesday 9:00am–8:30pm 7:00am–6:00pm
Thursday 9:00am–8:30pm 7:00am–6:00pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–8:30pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 223-1858 (888) 223-1858
Used (866) 495-1899 (866) 495-1899

Reviews

(1,526 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Longo Toyota of Prosper from DealerRater.

Want to share your experience with this dealership?

Write a review

Tony Bailey is very good.

Tony Bailey is very good. He is the best car salesman I have ever seen. He gave me a very good price and helped me choose the model I like. Buy a car and come to Tony Bailey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s always rewarding to hear when someone has such a standout experience with a team member. Tony consistently aims to match each customer with the right vehicle and ensure the process is straightforward and comfortable. We're glad to know his efforts made a lasting impression. Enjoy what you drive - Team Longo

Tony was friendly, trustworthy, great to work with, and

Tony was friendly, trustworthy, great to work with, and made the whole experience easy. I had several bad experiences with other dealerships but Tony has restored my trust.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're so glad to hear that Tony was able to provide the friendly, trustworthy service you deserve. It means a lot to us that he helped restore your trust after past experiences elsewhere. We'll be sure to pass along your kind words to Tony. Welcome to the Longo family

Bought my third Tundra from Longo Toyota today.

Bought my third Tundra from Longo Toyota today. Tony had me in and out quickly. I appreciated the quick no-hassle approach.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for coming back and congratulations on your third Tundra! We're glad Tony was able to get you in and out quickly with a smooth, no-hassle experience. Your continued trust means a lot, and we truly appreciate your loyalty over the years. Enjoy your new Tundra, and we look forward to welcoming you again in the future! Team Longo

Bought my second vehicle at Longo.

Bought my second vehicle at Longo. Tony was great, and made the experience easy, quick, and trustworthy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for coming back for your second vehicle—it means a lot to us! We're so glad to hear that Tony made the experience easy, quick, and trustworthy. That’s exactly the kind of service we strive to provide. Longo Toyota of Prosper

Jeremy was honest and professional.

Jeremy was honest and professional. It was a Pleasure to work with him. He had to find the vehicle we wanted and kept us informed every step of the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're so pleased to hear that Jeremy provided you with honest, professional service and kept you well-informed throughout the process. It’s great to know he made your experience a smooth and enjoyable one Team Longo

Billy Stewart was amazing at understanding my issue even

Billy Stewart was amazing at understanding my issue even though it was an off the wall request. He worked with Toyota corporate and myself relentlessly until we got my issue resolved. It was not an engineering problem and yet Billy still took the time to hear me out and get my 1794 tundra looking brand new. I would recommend Longo Toyota in Prosper Tx just so you can have Billy Stewart as your service manager working on your vehicle. I would 100% recommend them for your next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with Billy and Longo Toyota of Prosper. We're delighted to hear that Billy went above and beyond to understand your unique situation and worked tirelessly with Toyota corporate to resolve your issue. His dedication to making sure your 1794 Tundra looks brand new and his willingness to listen truly embody the customer-first values we uphold. Your recommendation means the world to us, and we’re proud to have Billy as part of our team. We look forward to continuing to serve you for all your vehicle needs and appreciate your trust in Longo!

Mr Lawrence Caudillo is high level professional.

Mr Lawrence Caudillo is high level professional. He is very knowledgeable and very kind person . Always easy when you deal with true professionals! Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about Lawrence. His professionalism, knowledge, and kindness truly represent the high standards we strive for at Longo. It’s rewarding to hear that your experience was easy and positive. Longo Toyota of Prosper

Worth the wait and drive to Prosper!

Worth the wait and drive to Prosper! Tony and Olu went above and beyond to make my first Toyota experience a good one. Tony helped me secure the exact vehicle I was looking for and at the price I wanted. No gimmicks or sales pressure. Tony demonstrated genuine compassion for my situation and went above and beyond to help me. I would highly recommend Tony to friends and family for their next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your experience with Tony and Olu. It’s rewarding to hear they went above and beyond to make your first Toyota purchase a positive one. Tony’s dedication to finding the right vehicle at the right price, along with his genuine compassion, reflects the service standards we aim to uphold. Your recommendation means a great deal to us, and we look forward to assisting you, your friends, and family in the future. Team Longo Toyota of Prosper

I went in for suspension repair and Lawrence Caudillo

I went in for suspension repair and Lawrence Caudillo helped me all the way thru. He made sure I am well informed with everything going on with my vehicle and conveyed my message over to the tech working on the truck. Lawrence would be my go to person always for any service I need for my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear that Lawrence provided thorough support throughout your suspension repair. Keeping you well informed and ensuring clear communication between you and the technician are important parts of the service experience we strive to deliver. Team Longo

There are 15 Toyota dealerships within 50 miles of me,

There are 15 Toyota dealerships within 50 miles of me, and I ended up purchasing my 2025 Toyota Camry at Longo Toyota, which is 305 miles from where I live. Tony Bailey is a large part of why. From the very beginning, Tony was great to work with. He is easygoing, straightforward, and genuine. I initially visited the dealership on the weekend, with the intention of leaving with the vehicle I wanted, but ran into some issues with my financial institution being closed. Even though I was noticeably frustrated, Tony took it in stride and worked with his management staff to do everything they could to help. In the end, everything worked out and I couldn't be happier with my vehicle. Tony and the Longo Toyota of Prosper staff should offer training to other dealerships on how to conduct business the right way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wow — thank you so much for going out of your way (literally!) to purchase your 2025 Toyota Camry from Longo Toyota of Prosper. With 15 dealerships closer to you, it means the world to us that you chose to drive 305 miles to work with our team. That says everything and we’re especially grateful you recognized Tony for the outstanding service he provided. Enjoy what you drive and have a wonderful weekend