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Auto Casa

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (4 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (4 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Casa from DealerRater.

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Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
—
Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great place to get a car great staff wonderful results

Great place to get a car great staff wonderful results best in Dallas 💯 would recommend more people to go and buy!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Poor customer service

Very unprofessional on the phone. My call was answered while a salesman was conversing with someone else. He stated “I’ll call you back” then abruptly hung up.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
4 people out of 5 found this review helpful. Did you?
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Warning!

My experience has been awful with Auto Casa. They are the biggest crooks and I wouldn't recommend them to my worst enemy. DO NOT BUY A VEHICLE HERE. Their cars are junk and they will reposs the car if your payment is 1 day late, charge you 600.00 for repossession fees. The company they use to reposs damaged my car and they don't care. My next step is filing a complaint with the State Attorney General and seeking legal action. Buying my vehicle at Auto Casa is one of the biggest mistakes ice ever made.....

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
19 people out of 19 found this review helpful. Did you?
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