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AutoNation USA Phoenix

(480 reviews)
Visit AutoNation USA Phoenix
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
(888) 377-3998 (888) 377-3998

Reviews

(480 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation USA Phoenix from DealerRater.

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Did the online process it was quick smooth and easy Ms.

Did the online process it was quick smooth and easy Ms.Rita was awesome to work with and gave me all my options to leave with the perfect car for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Amazing experience from start to finish.

Amazing experience from start to finish. Everyone from the salesman, mangers and finance team were awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation USA Phoenix! If you ever need help, just give us a call. Happy motoring!

About as smooth of a transaction as it could be.

About as smooth of a transaction as it could be. Staff was welcoming, no games, trade value was spot on. I would highly recommend AutoNation!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jeseitz, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Alexis and Alfredo helped me with the process of getting

Alexis and Alfredo helped me with the process of getting my car, I’m thankful excellent service thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Adilene, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

A very friendly team .

A very friendly team ... Michele, Alfredo and Eduardo!!! I will refer family and friends to AutoNation USA Phoenix!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

My experience was great.

My experience was great. Other then the 5 hour day we endured after being there 4 hours the day before. Justin Ausloos was my sales expert, he was phenomenal and I don't usually sit through that without him. The sales manager and Svitlana in finance were excellent as well. After 3 days I drove out with a nice truck. I would recommend you guys to a friend. The only thing I did not get was a set of tires. Thank you, Jeffrey Kashian

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

I was able to drive several vehicles at the time I was

I was able to drive several vehicles at the time I was there. One of the benefits of going to Auto Nation if you do not know exactly what you want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Sandy, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

The service was great except the finance manager was to.

The service was great except the finance manager was to.pushy about the extended warranty and her attitude soured after the 3rd at saying no.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

It was great working with Mario.

It was great working with Mario. Got the car I wanted and Mario made everything easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Hilliard, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Phoenix. Don't hesitate to call us if you ever need anything. Be safe on the road!

The dealership was comfortable, nice and clean and our

The dealership was comfortable, nice and clean and our salesman. James was very professional and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Jeff, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!