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Genesis of Milwaukee

(1,654 reviews)
Visit Genesis of Milwaukee
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 12:00am
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00am
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 876-5932 (877) 876-5932
Used (888) 899-4279 (888) 899-4279
Service (888) 836-3612 (888) 836-3612

Reviews

(1,654 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of Milwaukee from DealerRater.

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Everyone that I worked with was great and served with...

Everyone that I worked with was great and served with excellent service and was the best service you could ask for, I would highly recommend Boucher Genesis of Waukesha for your next car buying experience. Thanks for the New 2021 Hyundai Elantra

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new 2021 Hyundai Elantra! We appreciate the review and recommendation!

I always get great service for my 2018 Hyundai Santa Fe....

I always get great service for my 2018 Hyundai Santa Fe. The people hear are always friendly and answer all my questions concerning my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review!

They got my car in quickly for an oil change and a recall...

They got my car in quickly for an oil change and a recall issue. Then they found a brake issue that could be dealt with right away so I didn't need to come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are glad you were satisfied with your service!

While my insurance adjuster was literally MIA, Chris in...

While my insurance adjuster was literally MIA, Chris in the Service Center deserves a promotion for the fabulous communication and support he provided me. He is hands down the best person I have ever worked with in regards to vehicle service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing!

clean ,very nice people,close to home,as of now they have...

clean ,very nice people,close to home,as of now they have done me no wrong on any of the maintence i have had done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing, Dee!

Darlene was very informative about the vehicle and...

Darlene was very informative about the vehicle and process needed to finish the purchase and when I didn’t exactly like some of the issues with the first car I was looking at she recommended the Sonata which had everything I liked and has since mentioned to contact her for any future concerns I may have overall a very nice experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled you had a positive experience with us, Gary!

Great service, the car was completed ahead of schedule...

Great service, the car was completed ahead of schedule and for less money than we thought that we would have to pay. Thanks for the fantastic service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure!

Not welcoming upon arriving, took 45 min for shuttle...

Not welcoming upon arriving, took 45 min for shuttle (had an appointment), gave them 6 hours to fix recall, no call for pickup so customer had to call, sent out shuttle rather than adding me to list, ignored again when arrived back, dealer had to ask separate person to take me home due to late shuttle. I did contact repair manager due to promised repair needs alert showing up when not needed and manager did appropriately follow up with me and the problem still remains (I can go back to have them look at it again).

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

DLSHERRY - thank you for bringing this to our attention. Unfortunately, we are unable to find your full name in our system to contact you directly. When you have the opportunity, please reach out to our Service Manager, John Diez, at 262-522-1000 so we can discuss this situation further.

Consumer response

I did contact John Diez relating to my issues and he did try to fix the on-going issue of the car indicating service was due. Still have the problem.

My son popped my tire on my brand new Hyundai on a...

My son popped my tire on my brand new Hyundai on a Sunday. Fawn was wonderful and answered all my texts on her day off. On Monday, the service center worked quickly to order my new tire! Thank you Fawn and Chris B for being so helpful and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing, Lisa!

Everything is TOP RATE!!! The people, the car, the...

Everything is TOP RATE!!! The people, the car, the service- everything is great. This is our 3rd Elantra we have leased at Boucher and every experience has been a pleasure. Dick and Cindy Greenup

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dick & Cindy - thank you for the review!