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Winn Kia of Fremont

(371 reviews)

Reviews

(371 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Winn Kia of Fremont from DealerRater.

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Great Service

Great friendly customer service, clean facility. Really like how they offer ride share services to take you home while your car is being serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your marvelous feedback, Joe. It's our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and great service to our guests. Please come see us for any future needs. Thanks again! Regards, Winn Kia of Fremont team

Great service

Feel really comfortable, agent really friendly and enthusiasm to support customer. Alex Ngo who helped me, he was humble and patient to answer all my question, and showed me some special function of the car I bought.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Khai, thank you for taking the time to share your feedback. Each employee is a valued member of the Winn Kia of Fremont team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Regards, Winn Kia of Fremont team

Great service

I was able to make same day service appt, door opened for me on arrival, greater instantly as I walked in the door, expected wait time was accurate, Lyft available, and suv was washed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Suzanna, we are glad to hear you enjoyed your recent visit to our service department. At Winn Kia of Fremont we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Regards, Winn Kia of Fremont team

Kindness and prompt service.

Kindness, prompt service and thorough on what needs to be done on my vehicle and future appointment. Also the facility is very clean and comfortable if you had to wait for your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your marvelous feedback, Henry. It's our commitment to ensure quality customer care by providing comfortable and very clean facilities as well as kind, prompt and thorough service to our guests. Please come see us for any future needs. Thanks again! Regards, Winn Kia of Fremont team

Great Service

Brenda was very friendly and she help me to resolve my questions. And I definitely will be back to continue with my service schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Daniel, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Winn Kia of Fremont team

Great service, very clean

Brenda was very helpful, kept me informed and even checked on me after the weekend to see if everything was still working. Paying $249.00 to diagnose a break washer seems harsh.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your outstanding review, Cory! I'm very happy to hear that Brenda was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Winn Kia of Fremont team

Highly reccomend Winn Kia of Fremont

Masood was great! He explained everything thoroughly, and I never felt pressured. Thanks! I'll be back when I'm ready to trade this one in. :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the five-star rating, Jonathan! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Regards, Winn Kia of Fremont team

Good straight forward dealings.

Good straightforward sales team, great follow-up, and reasonable pricing and fair negotiations. Easy to recommend to others to give them an opportunity to earn the business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business, Mohsin. Regards, Winn Kia of Fremont team

Great first time buyer experience

I really appreciated the quick and helpful responses from Masood at Kia throughout our buying process. The purchase itself was very easy and I’m happy I chose this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Kylie. Regards, Winn Kia of Fremont team

Renewed Kia Forte contract 2024

Efficient service, Manny was helpful throughout the process. Good selection of cars. Kia forte LXS of 2024 drives ok. Thank you !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to provide such great feedback, Chris. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Manny was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Regards, Winn Kia of Fremont team