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GTX Auto Group INC

(195 reviews)
Visit GTX Auto Group INC
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2025 consumer dealer award
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2025 consumer dealer award
(888) 379-3963 (888) 379-3963

Reviews

(195 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of GTX Auto Group INC from DealerRater.

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Great experience, helpful staff.

Great experience, helpful staff. Oscar and Ashley were great. Low pressure sales. Purchased out of state.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

GTX Auto Group is a great place to purchase a vehicle.

GTX Auto Group is a great place to purchase a vehicle. Myron, my salesman, did a phenomenal job getting me all the information I requested on the vehicle I was looking at prior to my arrival. His knowledge of the car was also very helpful. The dealership was very busy but I still felt like they did an excellent job making sure my purchase was painless. I can’t recommend GTX Auto Group enough. Ask for Myron, he’ll get you taken care of. I purchased a BMW 328xi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service, on time service same day took

Great customer service, on time service same day took care of me thank you again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buyer Beware

Bought a car that had been wrecked ( shame on me )but was assured that car was safe and been put through the vaunted “ GTX Safety Checks”Long story short -A/C did not work on test drive. Told them if it was fixed and you can assure me the car is safe - I will buy it. They agreed. They then push AND pushed for the high pressured “Penn Warranty” was told “ if anything goes bad it is covered. So I paid 14000 for a car on the lot marked 9500. Within 6 months air stops working again.( they fixed no leak - just put gas in it and told me it was fixed) And a brake line leaked all fluid out and brakes go to floor. So luckily we were not hurt in an accident and a 500.00 repair bill. And then the steering column would not turn AND the key would not come out. Another 400.00 bill. Warranty was useless in all events. Since the car was wrecked they say it was not the part that failed it was already damaged. Still gave GTX benefit of doubt. About 3 months later the front of the car falls apart on a short trip. I had it towed to a reputable garage and the trouble with the air conditioning was discovered. The a/c condenser was destroyed during the previous owner wreck. Not replaced by GTX. The front of the car failed because a bent and broken frame part was used after the accident and not replaced.There was no bracket holding the headlights in place. AND my personal favorite, the use of WOOD SCREWS to put it together. All this shoddy work was hidden under the shroud cover not seen unless taken apart. When the damaged frame part let go all of it fell apart. And yes, I have pictures and GTX has seen them. Repair cost for that was 5,000.00. So I have 20,000.00 in a car mark 9500.00 on the lot. Everything said here was told to GTX 3 times and each time no response. I was as nice as I could be and to this point said nothing outside those conversations with them. But the stonewalling and not so much as an acknowledgement of any liability is infuriating. They will have to put up with a low rating and a call to the attorney general’s offices- which they ignored.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience - highly recommend Alonso.

Great experience - highly recommend Alonso. Quick and easy purchase. 100% satisfied. Will come back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Mr. Alonzo treated me well helping me purchasing the

Mr. Alonzo treated me well helping me purchasing the vehicle's I bought from GTX he answered all my questions made everything was in ordered even checked on me on his day off great experience!!! I would purchase a vehicle from them again!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Alonzo was wonderful with us.

Alonzo was wonderful with us. He didn’t rush us on picking a vehicle. Always keeping in mind the style of vehicle that we were looking for. Points for being bilingual made the experience better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Alonso was awesome!

Alonso was awesome! This was my first trade in experience and he made it so easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They were very helpful and worked hard to get me the best

They were very helpful and worked hard to get me the best deal I can with a plan that worked for me nicely

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good experience and good customer service.

Good experience and good customer service. Alonzo helped me to with options for vehicles and payments which made the process easier. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.